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This is nice hotel with a good breakfast buffet. Room was clean and beads were good too. I had an issue with the iron it was never replaced it. Room service was good. Staff was helpful and very attentive.More
Thank Ed C
Response from Hoteles_Estelar, General Manager at Estelar En Alto Prado HotelResponded 2 days ago
We appreciate your positives comments that are so important for our continuous improvement. It is a pleasure that your stay with us was excellent. We regret the situation with the iron, we took the correctives with the involved area to avoid this kind...More
We came here due to a wedding that was happening next door at the club. It came highly recommended as it allegedly had 5 stars and was in a premium location.
Food - descent food, but not good enough for a five star hotel.
Thank Luis C
Response from Hoteles_Estelar, General Manager at Estelar En Alto Prado HotelResponded 31 May 2017
Para nosotros son muy importantes sus comentarios y por ello los tendremos muy en cuenta, haremos...More
The entire stay was a complete nightmare,
− At the entrance, the bellboy offered to help when I was at the reception desk, quite late!!!!
− The room service area never answered the phone, so was impossible to eat, I had to dinner a couple...More
Response from Hoteles_Estelar, General Manager at Estelar En Alto Prado HotelResponded 28 December 2016
We appreciate and value your comments and observations, these allow us to make the necessary adjustments in order to offer a better service.
I regret that I did not have the opportunity to talk to you during your stay, I also inform you...More
I stayed one night in this hotel on a business trip - it was fine, and what I hoped for from a business hotel. The check-in and service were good, and the room was quiet and dark at night. I was surprised by the quality...More
Response from Hoteles_Estelar, General Manager at Estelar En Alto Prado HotelResponded 30 November 2016
We thank you for your positives comments about our service and We appreciate the time for let us know the experience with us.
We apologize for the failure with the key card sistem, We will take the corrective actions to avoid this situation....More
I stayed at this hotel early this year with my son. I have to say that in general the stay was okay but below expectations. It started with a very unprofessional checkin. The service is not consistent, some employees (waiters, bellboys) did really their best...More
Response from Hoteles_Estelar, General Manager at Estelar En Alto Prado HotelResponded 25 October 2016
On behalf of the team Alto Prado We appreciate the time dedicated to transmit to us Your experience in the hotel. Your comments are very important and motivate us to continue working every day on the quality of our service.
It will be...More
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Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Things to do
Fitness Centre with Gym / Workout Room
US$49 - US$138 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#2 Luxury Hotel in Barranquilla
#2 Spa Hotel in Barranquilla
#5 Business Hotel in Barranquilla
Non-Smoking Rooms ,
Number of rooms
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