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InterContinental Cali - Un Hotel Estelar

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#3 of 85 Hotels in Cali
Certificate of Excellence
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InterContinental Cali - Un Hotel Estelar
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490 Reviews from our TripAdvisor Community

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There are newer reviews for InterContinental Cali - Un Hotel Estelar
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Showing 141: English reviews
Graz, Austria
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 June 2016

Although it's a little bit old-fashionned (I was there for the 1st time 11 years ago and absolutely nothing has changed) it is still a great hotel in a very safe area. They only thing which didn't work out was the kitchen in the early evening. I had to wait for almost 1 hour for my French onion soup... and... More 

Helpful?
Thank 3602016
Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear Guest, Thank you for your feedback regarding your recent visit at our hotel. Please accept our sincerest apologies for the situations you experienced with the rate and delay in service during your stay. Do not doubt that the comments we receive from our valued guests, like you, enables us to target problem areas like the ones you mentioned in... More 

US
Level Contributor
192 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 26 May 2016

The hotel lobby is very upscale and the check in was extremely efficient and friendly.. I even got an upgrade! The room was nice enough with hardwood or laminate floor, but the windows offered no soundprooofing at all from street noise. Wifi was very good. Service in the restaurant was not very attentive and sometimes I found lines for the... More 

Helpful?
Thank pickybiz
Norma A, General Manager´s Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear Guest, Thank you so much for posting your comments, which a great tool to keep our standards and also to implement improvement actions, such as the ones you mentioned about the service delay and also the noise. Regarding to this last matter, let me tell you that we are working on a project to install soundproofing windows and we... More 

Orinda, California
1 review
Reviewed 13 May 2016 via mobile

Stayed in junior sweet for four nights. The hotel grounds are very nice . The room was in excellent shape too. This hotel has all the amenities you would expect from Intercontinental . The food is nothing to really rave about but the pizza was very good. The only reason I wouldn't give it five stars is the food .... More 

Helpful?
Thank ilostmylighters
Norma A, Asistente de Gerencia at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear guest, Thank you very much for the time taken to write your comments. You can trust they will be shared with our staff because they are a great tool to motivate their desire to improve their performance and also to make the necessary changes in our internal processes. We hope to be able to welcome you back again sometime... More 

Toronto
Level Contributor
72 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 12 May 2016 via mobile

Spent four nights with friends at the InterContinental Cali. Enjoyed a lovely junior suite which included large sitting, large bedroom with king bed along with a large bathroom with a soaker tub, shower and two sinks. My only suggestion about the room is to request a room over the garden as the street facing rooms are very noisy due to... More 

Helpful?
1 Thank Penguin53
Norma A, General Manager´s Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear Guest, Thank you for your wonderful comments, those are the words that make our staff feel that they have done a good job and also encourage their desire to continue making the best effort to exceed your expectations on every visit. That is why, I will be more than pleased to share your lovely review with the rest of... More 

Bloomfield, New Jersey
Level Contributor
82 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 27 April 2016

In the 1980's the Intercontinental in Cali was the place to be. Since then many other hotels have been constructed. Then, most foreign visitors such as soccer teams, ballet troupes, guest artists, businessmen would stay there. I saw a famous set of Siamese twins in the lobby. Beauty contests and fashion shows happened poolside. My husband was a member of... More 

Helpful?
Thank Carole S
Norma A, General Manager´s Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear Guest, Please receive our deepest "Thank you" for your wonderful and detailed comments. We appreciate each one of them because those are the words that make us feel that you keep excellent memories from your visits to our hotel. We appreciate your loyalty and do not doubt that we will be more than pleased to share your lovely review... More 

Doral, Florida
Level Contributor
91 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 24 April 2016

Located in the heart of Cali , full of comfort , excellent and comfortable rooms , fine dining and recreational areas . Nearby tourist , cultural and gastronomic attractions like the Obelisk , Peñon area or the Church of San Antonio

Helpful?
1 Thank Guille S
Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear Guest, It's so satisfying to hear about the pleasant stay you had in our hotel during your last trip to Cali and that you could enjoy our strategic ubication offers and the safe and beautiful surrounding areas where you can enjoy healthy recreation and different social, cultural and gastronomic activities. Remember you are always welcome in our hotel, your... More 

Coral Springs, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 April 2016

Great hotel for families and business travelers. Excellent buffet breakfast included. Multiple on site restaurants all were good. Down the block from El Penon neighborhood with excellent restaurants and bars. Taxi service on site as well as a bank, Avianca office, jewelry store and gift shop. Most employees speak English and Spanish. Pool area, kids playground and spa were all... More 

Helpful?
1 Thank jeremyfondi
Norma A, General Manager's assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear guest, Thank you very much for such a wonderful review. Undoubtedly those are the kind of comments which make us feel we are doing a good job, we will share them with our staff. Our hotel, as you could appreciate, has great facilities, commercial gallery and also beautiful surroudings where you can enjoy our culture and gastronomy. We long... More 

Hollywood, Florida
1 review
Reviewed 28 March 2016

I got to the Hotel at night, was greeted promptly and professionally, in five minutes I was in my room, the rooms were very clean , with the exception of the bathrooms , the grout was not clean at all giving an dirty appearance, the tub promptly gets filled with water , for a Hotel of that category that should... More 

Helpful?
Thank hugobuenohb13
Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear Guest, Thank you very much for your review and for giving us the opportunity to know your perception about our service. All your comments will be shared with our team with two main purposes, encourage them to continue offering you the best service and also improve the mentioned disadvantages. We hope to welcome you back soon and never forget... More 

Orlando, Florida
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 21 March 2016

The property is dated but very well kept. The room was very clean and the bed was very comfortable. The international soccer teams were in town so the hotel was very busy but service remained excellent.

Helpful?
Thank iloveaussiebum
Norma A, General Manager´s Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear Guest, Thank you very much for your wonderful comments . It's really pleasant to know that you are a satisfied guest and do not doubt that we will continue making our best effort to have consistent quality and service standards We hope you will visit us again soon. Sincerely, Norma A. General Manager's assistant More 

Cali, Colombia
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 27 February 2016 via mobile

I spent around a week in this hotel I throughly enjoyed it. The staff was very polite and were always making you fell more comfortable. The breakfast was excellent with a great variety of food and the rooms are very spacious. This is one of the top hotel in Cali. Recommended

Helpful?
Thank Jaime_Andres710
Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear Guest, Thank you very much for your wonderful comments . It's really pleasant to know that you are a satisfied guest and do not doubt that we will continue making our best effort to have consistent quality and service standards We hope you will visit us again soon. Sincerely, Norma A. General Manager's assistant More 

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Welcome to the synonym of excellence in hospitality. Located five minutes away from downtown and nearby the best restaurants and bars, Intercontinental de Cali, an Estelar Hotel, was built with the highest hospitality industry standards. Complete infrastructure with ample spaces and different ambiances are available for your pleasure and business events. ... more   less 

Additional Information about InterContinental Cali - Un Hotel Estelar

Address: Av. Colombia # 2-72, Cali, Colombia
Region: Colombia > Valle del Cauca Department > Cali
Price Range: $112 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — InterContinental Cali - Un Hotel Estelar 4.5*
Number of rooms: 290
Reservation Options:
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Hotel Style:
#1 Family Hotel in Cali
#3 Luxury Hotel in Cali
#4 Romantic Hotel in Cali
#4 Business Hotel in Cali
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Cali - Un Hotel Estelar staff and other travellers.
6 questions
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Questions? Get answers from InterContinental Cali - Un Hotel Estelar staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You might want to stay in lower level rooms during weekends. Party room is located on the 9th floor and it can get a bit loud.”
 of 5 bubbles 724claudiam, 15 Nov 2016 | Read review
“You won't regret it.”
 of 5 bubbles angrlag, 23 Jul 2016 | Read review
“Go as high as you can to get away from the street noise :)”
 of 5 bubbles pickybiz, 26 May 2016 | Read review
“Junior suite was excellent for the price.”
 of 5 bubbles jeremyfondi, 3 Apr 2016 | Read review
“Rooms are large and up to date. Take rear side room if you are intolerant to traffic and ambulances at night”
 of 5 bubbles johnhS1200TC, 16 Dec 2015 | Read review
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