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Hotel Four Points By Sheraton Cali

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#5 of 85 Hotels in Cali
Certificate of Excellence
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331 Reviews from our TripAdvisor Community

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Showing 100: English reviews
VA
Reviewed 5 days ago NEW

This was my 2nd or 3rd stay here. I made the reservation thru the SPG app so I assumed they knew I was Platinum. Also they were so warm and friendly that even they didn't say anything about my status that they knew. It wasn't until about a week later that I realized my stay hadn't been credited (fixed with...

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Helpful?
Thank Jafo19D
Reviewed 1 week ago

Stayed 3 nights in a suite + clean, modern and spacious rooms (incl. 2 bathrooms) Very friendly and polite staff Small but nice rooftop-terrace/pool Good breakfast Roomservice incredibly good (prices and quality) nice view from the top quick laundry service Comfortable beds Free wifi with good reception/ speed - in my opinion AC very noisy, so i turned it off...

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Helpful?
Thank lascar81
Reviewed 1 week ago via mobile

The hotel is good. Breakfast is good and with many options. The room was clean and with the necessary amenities. People from desktop was kind and helpful. The only thing I dislike was one transportation we asked to go to cristo Rey. It was quite expensive and all was in a hurry I didn't enjoy it.

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Helpful?
Thank Moni Moni M
New York City, New York
Reviewed 31 October 2016

My sister and I spent two weeks at Four Points Cali while our mother was in the ICU at the nearby Clinica del Occidente and the week after our mother passed away. We ate most of our meals at the hotel and felt very lucky that the food was good and were grateful that the hotel staff was lovely during...

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Helpful?
Thank graefin2
Washington DC, District of Columbia
Reviewed 12 October 2016

I arrived early and the front desk was able to assign me a room right away, highly appreciated. The room was nice, quiet, clean and the location of the hotel was great. I would have to say that one can skip breakfast and the restaurant. The staff needs to be better trained and the food did not seem worth the...

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Helpful?
Thank AVM2016
YenyHenao, Guest Relations Manager at Hotel Four Points By Sheraton Cali, responded to this review

Dear AVM2016. Greetings from the Four Points by Sheraton Cali. Thank you for taking the time to evaluate our service and share with us your experience about your stay. We do apologize for the inconvenience presented about restaurant and breakfast service, we have shared your important comments with our foods & beverages manager for a follow up. We are happy...

New York City, New York
Reviewed 28 September 2016 via mobile

We arrived to Cali early in the morning. Outside we went to order an uber and were pleasantly surprised to see a man holding a sign for their shuttle. Sweet. Unfortunately the shuttle is not provided during the weekend so we did have to uber our way back on Sunday. Our room wasn't ready (it was about 9am) however they...

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Helpful?
Thank natalie e
YenyHenao, Guest Relations Manager at Hotel Four Points By Sheraton Cali, responded to this review

Dear Mrs. Natalie Correo. Greetings from the Four Points by Sheraton Cali. We have received your comments through Tripadvisor about our services and thank you for taking the time to share with us your experience at our hotel. We do apologize for the inconvenience presented with the room service food and I will sharing it with our chef for a...

Tokyo, Japan
Reviewed 18 September 2016

Staff was not kind or helpful, just did the very basic they were supposed to. Long waits for check in and check out. Breakfast was so lame I went to a "paneria" nearby instead. Bathroom smelled bad. Location doesn't help either. Stayed for 3 nights (sep 2016), wouldn't be my first (or second) choice in Cali the next time. Wifi...

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Thank tmaranhao
Toronto, Canada
Reviewed 4 August 2016 via mobile

This is a great hotel, helpful well trained eager to help personnel, conveniently located near downtown salsa places and with all the amenities you need either for vacation or business. Think no more, this is my choice whenever I visit Cali

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Thank Jaime L
San Juan, PR
Reviewed 3 August 2016

Just got back from 4 nights in Cali and very impressed by the hotel, service and value. We opted for a Junior Suite and were very pleased. One strange thing is that even though there is a great view out the window - the living room section of the suite had chairs all facing a blank wall. When we turned...

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Thank Richard H
Bogota, Colombia
Reviewed 26 July 2016 via mobile

We stayed for 6 days and the experience was great as we expected from a hotel with very good reputation. The rooms are clean and comfortable. The best part was the service on the front desk, they are super friendly and serve as guides to get to know the city. The breakfast was great, very complete and tasty.

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Helpful?
Thank Natis H
YenyHenao, Guest Relations Manager at Hotel Four Points By Sheraton Cali, responded to this review

Dear Ms Natis. Greetings from the Four Points by Sheraton Cali. Thank you for taking the time to share with us your experience at our hotel, we are happy for your comments about our cleanliness and comfortable rooms, the friendliness of our staff and our breakfast service, because we are always looking for ways to improve our service. Once Again...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
We take care of providing lodging experience for all those who want to stay in a good hotel with an executive profile, which allows our guests the comfort of 181 rooms blending the best workplaces for the existence of the perfect balance between duty and pleasure. ... more   less 

Additional Information about Hotel Four Points By Sheraton Cali

Address: Calle 18 N # 4N-08, Cali 76001000, Colombia
Region: Colombia > Valle del Cauca Department > Cali
Price Range: $85 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Four Points By Sheraton Cali 3.5*
Number of rooms: 181
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Also Known As:
Sheraton Cali
Four Points Cali
Cali Sheraton
Cali Four Points
Hotel Style:
#4 Family Hotel in Cali
#6 Romantic Hotel in Cali
#7 Business Hotel in Cali
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Four Points By Sheraton Cali staff and other travellers.
2 questions
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Kearny, New Jersey, United States
Trenton, New Jersey

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Questions? Get answers from Hotel Four Points By Sheraton Cali staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were very happy in Room 611”
 of 5 bubbles graefin2, 31 Oct 2016 | Read review
“My room had a window to a indoor guests corridor.”
 of 5 bubbles tmaranhao, 18 Sep 2016 | Read review
“Splurge for a few dollars per night more you can upgrade to a Junior Suite!”
 of 5 bubbles RHolm, 3 Aug 2016 | Read review
“Pick one on the top floor to get instant access to the swimming pool! 5th for the Jacuzzi :)”
 of 5 bubbles 567manuelfelipes, 25 Jul 2016 | Read review
“Top floors have great views”
 of 5 bubbles 555palmiras, 28 Jun 2016 | Read review
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