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Casa Canabal Hotel Boutique

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#55 of 146 Hotels in Cartagena
Certificate of Excellence
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432 Reviews from our TripAdvisor Community

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Showing 194: English reviews
Union City, New Jersey
Reviewed 14 June 2016

This was a beautiful hotel in a great location. Everyone was very nice and accommodating at the hotel. The rooftop deck and pool are great spaces to relax. The food at the hotel is also very delicious.

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Helpful?
Thank Nicole A
CasaCanabal, Gerente at Casa Canabal Hotel Boutique, responded to this review

Dear Guest Thanks for taking part of your time to write this comment, it's a pleasure for us knowing that you have enjoyed our facilities, services and our location , it encourage us to continue working hard to make our guest experiences memorable, We look foward to your visit again !

Torreon, Mexico
Reviewed 14 June 2016

The hotel is very confortable, clean and nice. The ubication is ugly and poor. The personal was ok, util our check out, they traied to charge things that we didnt consume. For the rest the hotel y ver nice.

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Helpful?
Thank Ivangarza
CasaCanabal, Gerente at Casa Canabal Hotel Boutique, responded to this review

Dear Guest Thanks for taking part of your time to write this comment, it's a pleasure for us knowing that you have enjoyed our facilities, it encourage us to continue working hard to make our guest experiences memorable, We look foward to your visit again !

Bucaramanga, Colombia
Reviewed 14 June 2016

Had a wonderful time there and loved the hotel. It is close to everything you need. My family loved it and it is somewhere I would recommend to other people. The free bikes were great fun but don't take them out at mid day

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Helpful?
Thank dongraham22
CasaCanabal, Gerente at Casa Canabal Hotel Boutique, responded to this review

Dear Guest Thanks for taking part of your time to write this comment, it's a pleasure for us knowing that you have enjoyed our facilities, services and our location , it encourage us to continue working hard to make our guest experiences memorable, We look foward to your visit again !

Curitiba
Reviewed 12 June 2016

The area around the hotel is pretty horrible, so bear in mind that what matters is the hotel property. The swimming pool are should be treated with more care, and guests are not encouraged to use it. The breakfast is ok but very simple, not designed for big eaters. The rooms have only indoor windows. But when you compare Casa...

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Helpful?
Thank aldoh429
CasaCanabal, Gerente at Casa Canabal Hotel Boutique, responded to this review

Dear Guest Thanks for your comment it help us to encourage on continue working hard to improve all our services, regarding breakfast and room windows, it is importart to remark that we are a Colonial Boutique House, and for that reason the only outside view we have are the balconies. We hope yo have your visit in another opportunity!!

ezratravel
Reviewed 31 May 2016 via mobile

We arrived at Hotel Casa Canabal after a flight from Bogota to be told that one of the three rooms we reserved was not available and two of the couples would have to bunk together in the same room. We asked about our reservations and we were told they tried to contact us two nights prior and they did not...

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Thank ezratravel
CasaCanabal, Gerente at Casa Canabal Hotel Boutique, responded to this review

Dear Guest Thanks for your comment, fisrt of all we want to apologize for all the inconveniences you had once you arrive to the hotel and at the same time remaind you that yours and your friend reservation were made with three separate codes and three separate agencies, the first reazon for what we could have never notice before that...

Detroit, Mi
Reviewed 28 May 2016 via mobile

I traveled with a group of six people, three separate reservations and upon arrival two of the couples were offered one room to share as a result of one room being out of service due to a/c problems. Lies, lies, lies. The truth - they overbooked themselves. Upon us declining their offer to share a room we were offered rooms...

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Helpful?
Thank Andrea P
CasaCanabal, Gerente at Casa Canabal Hotel Boutique, responded to this review

Dear Guest Thanks for your comment, fisrt of all we want to apologize for all the inconveniences you had once you arrive to the hotel and at the same time remaind you that yours and your friend reservation were made with three separate codes and three separate agencies, the first reazon for what we could have never notice before that...

New Jersey
Reviewed 14 May 2016 via mobile

I was having a pleasant stay at the hotel until the last night. The hotel guests were told there would be a party on the roof deck (only the night before). That was fine but what was not fine was the fact the the hotel had staff disassemble all the equipment(lighting/staging/etc) throughout the night into the morning. There was banging...

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1Thank anitanj24
CasaCanabal, Gerente at Casa Canabal Hotel Boutique, responded to this review

Dear Guest Thanks for your comment and according to this , it is important to highlight that there was a remark in all our websites informing about this coctel and once again we remain our guest the day before wiht a formal letter specifying the timeline, and also we were very caferul for that day only selling rooms on the...

Milan, Italy
Reviewed 9 May 2016

I was in room 107, room was tiny that you couldn't even move... Bathroom had shower broken and toilet clogged. Air conditioning was not working so I had to suffer all the night! Beside that room was very humid and had mold everywhere... the staff before letting me in tried to cover the mold with paint and the smell with...

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1Thank Audrey2503
CasaCanabal, Gerente at Casa Canabal Hotel Boutique, responded to this review

Dear Guest Thanks for having time to write your comment , we apologize for all the inconveniences with room 107 wich for your information going to have some renovations works next month in order to improve our services , and also we remind you that the compensation you mentioned was giving to you next day when you and your husband...

Rochester, New York
Reviewed 2 May 2016

My sister and I began our Colombian trip in Cartagena and we are so happy that we chose to begin our vacation with a 3 night stay at Casa Canabal. We stayed in a Superior Room, and enjoyed the space. It sounds like the standard rooms are quite small, so I would recommend the Superior rooms. There are no windows...

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Helpful?
Thank Lea K
CasaCanabal, Gerente at Casa Canabal Hotel Boutique, responded to this review

Dear Guest Thanks for taking part of your time to write this comment, it's a pleasure for us knowing that you have enjoyed our facilities, services and our location , it encourage us to continue working hard to make our guest experiences memorable, We look foward to your visit again !

Chicago, Illinois
Reviewed 25 April 2016

I don't think Cartagena is quite ready for the travel boom it's experiencing. This gorgeous hotel was a great escape from the chaos outside of the door. The rooms are perfect and the staff are some of the best I've seen. Pleasant and willing to help. A nice free breakfast every morning. Just a great, friendly little place 2 blocks...

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Helpful?
1Thank Jeff C
CasaCanabal, Gerente at Casa Canabal Hotel Boutique, responded to this review

Dear Guest Thanks for taking part of your time to write this comment, it's a pleasure for us knowing that you have enjoyed our facilities, services and our location , it encourage us to continue working hard to make our guest experiences memorable, We look foward to your visit again !

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Breakfast
  • Spa
Things to do
  • Pool
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Canabal House Hotel is located in the traditional Gethsemane district, 10 minutes from Rafael Nunez airport and steps from the convention center of the city. Our policy of personal customer service is especially designed for you and where we hope to enjoy an unforgettable experience. We have 18 rooms; Standard rhythms, Superior and Suites. You can also enjoy fine dining in our restaurant, created with local ingredients by our chefs. Disconnect will take pleasure in the world in the Spa, through its rituals, relax in the ambience of the Mirador Terrace and be tempted by our menu of cocktails and spirits at the Bar Lounge. Spaces that lead to know the city of Cartagena de Indias, declared by UNESCO Cultural Heritage and Historic Site. ... more   less 

Additional Information about Casa Canabal Hotel Boutique

Address: Calle Tripita Y Media Cra 10. # 31-39, Cartagena 57, Colombia
Region: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range: $139 - $304 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Casa Canabal Hotel Boutique 4*
Number of rooms: 18
Reservation Options:
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Hotel Style:
#18 Spa Hotel in Cartagena
#21 Romantic Hotel in Cartagena
#26 Luxury Hotel in Cartagena
#28 Family Hotel in Cartagena
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Questions & Answers

Here's what travellers have asked, with answers from Casa Canabal Hotel Boutique staff and other travellers.
11 questions
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New York City
9 months ago
United States
Los Angeles, California
over a year ago

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Questions? Get answers from Casa Canabal Hotel Boutique staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“my airconditioner was too noisy!”
 of 5 bubbles aldoh429, 12 Jun 2016 | Read review
“Tip! The employees work really hard.”
 of 5 bubbles jeffcN2602EK, 25 Apr 2016 | Read review
“Stay away from the main hallways”
  • View from rooftop pool
 of 5 bubbles moonovrmiami, 20 Apr 2016 | Read review
“We had an internal room which was very quiet--not much light but we spent little time in room anyway”
 of 5 bubbles paulrN9482GT, 16 Mar 2016 | Read review
“We had a superior twin room and met our needs perfectly...”
 of 5 bubbles sharda1, 11 Mar 2016 | Read review
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