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Sonesta Hotel Cartagena

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Sonesta Hotel Cartagena
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525 Reviews from our TripAdvisor Community

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Showing 70: English reviews
Medellin, Colombia
Reviewed 1 week ago via mobile

having some pool time and I hope this will continue for a couple of days. There is a hotel and apartments mixes in. It's a great place to stay in cartagena. There are a few 6restaurants on the beach plus a full restaurant and bar. there are not a lot of people and imagine because of the season.

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Helpful?
Thank Mauricio1133
Reviewed 2 weeks ago

I live in Barranquilla, so I was looking for a place to get away for the weekend. My friend and I took a bus that dropped us off in front of the hotel. Someone instantly took our bags as we checked in. They were very welcoming and greeted us with freshly squeezed fruit juice. The bellhop explained the hotel's amenities...

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Helpful?
Thank Kelly K
newton, nh
Reviewed 2 weeks ago via mobile

We stayed here, last year and starting at check in it was a nightmare , we came from BArranquilla, but originally form USA, we the security in Colombia not being that good I decide just to carry my Colombia ID and leave my 4 year old son american passport back at my parents house in BArranquilla, they wouldn't let us...

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Thank sila32
London, United Kingdom
Reviewed 2 weeks ago

Make sure you get a beach facing room if facing the main road the traffic noise is horrendous, overall a nice hotel, the beach is not great but only a stones throw from the hotel.The breakfast and room service is what you expect and most of the staff are friendly too, got a good pool and tennis court.

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Helpful?
Thank haydnpercy
Rotterdam, The Netherlands
Reviewed 3 weeks ago via mobile

Average level hotel. All the details of a good hotel are missing. No glasses in the hotelroom, not sufficient towels in the room, no tennisrackets to rent while there is a tenniscourt (!), fitnesscentre at a amateurlevel e.g. airco is almost not working. And we wanted to change our room because the room was located at the noisy road and...

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Thank robludo
Pereira, Colombia
Reviewed 3 weeks ago

By far the best beach area in Cartagena, walk for a long way. Nice beach restaurant nearby. Rooms a bit dated, our window shades broke and our door loxk would not open twice but clean and very comfortable beds. The staff was amazing with nice bar area and great breakfast.

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Thank Raymond G
Barranquilla, Colombia
Reviewed 4 weeks ago

I love the service, very nice team, always looking to help you and with a smile! Nice location to go to work (to mamonal zone and center), in the zone with a calm beach, next to the windsurfing shack...

Review collected in partnership with this hotel
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Helpful?
Thank Ana C
Orpington, United Kingdom
Reviewed 4 weeks ago

I had a bad time with this booking. On the first night the hotel refused entry to my guest because she did not have her Colombian ID with her. They refused to flex at all. On the second night she returned with ID and the hotel still refused her access to the hotel. So, on the second night I decided...

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Thank BasilBrushed
Bogota, Colombia
Reviewed 26 December 2016

This is the second time I stay in Sonesta Cartagena, this time I went with friends to enjoy the Christmas weekend and we had the best time. We stayed for 4 days, enjoyed both pools, the beach which just in front of the hotel and the city is just a quick taxi ride away. The staff is great, giving the...

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Thank Jonasdd
London, United Kingdom
Reviewed 22 December 2016 via mobile

Okay so firstly the main thing that lets this hotel down is the location. It is a 15min taxi ride to the centre (on a good day). It can take up to 30mins as there is a lot of traffic. We in the end decided to start getting the local buses into the centre which 2,000 each rather than a...

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Helpful?
Thank Mcmitten

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This modern hotel that boasts 118 guestrooms with furnished balconies and a espectacualr view of the caribbean sea and the cienaga de la virgen is only five minutes from the airport. service is sonesta¨s forte thanks to the backing of GHL, one of latin America¨s largest hotel chains whit over 50 years of experience in the region.Have fun in the pools, at tenis court, gym or the Spa and grab a refreshing drink at the beach bar thereafter. also try something of the grill, or dishes from around the world or around the corner at their delicious restaurant, palenke. and unforgettable holiday is guaranteed. ... more   less 

Additional Information about Sonesta Hotel Cartagena

Address: Carrera 9 # 35-104 Zona Norte | Sector de los Morros, Cartagena, Colombia
Region: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range: $136 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sonesta Hotel Cartagena 4*
Number of rooms: 118
Reservation Options:
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Hotel Style:
#13 Business Hotel in Cartagena
#22 On the Beach Hotel in Cartagena
#25 Spa Hotel in Cartagena
#31 Family Hotel in Cartagena
#35 Luxury Hotel in Cartagena
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Questions & Answers

Here's what travellers have asked, with answers from Sonesta Hotel Cartagena staff and other travellers.
4 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a sea view to eliminate noise”
 of 5 bubbles haydnpercy, 31 Jan 2017 | Read review
“Double queen bed with balcony and view to the lagoon”
 of 5 bubbles 727anac, 23 Jan 2017 | Read review
“All rooms have a great view”
 of 5 bubbles Jonasdd, 26 Dec 2016 | Read review
“Look for other options. If this is your choice ask for higher rooms and pool view. Lake or street views are too noisy”
 of 5 bubbles rickyrestrepo, 20 Jan 2016 | Read review
“Rooms facing the pool and the Cienaga (bit noisy) are best”
 of 5 bubbles helverto, 11 Jan 2016 | Read review
5 of 5