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Sonesta Hotel Cartagena

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Traveller (339)
Room & Suite (136)
Pool & Beach (94)
Overview
  • Excellent36%
  • Very good33%
  • Average19%
  • Poor7%
  • Terrible5%
Travellers talk about
“building work”(2 reviews)
“hotel beach”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
All hotel details
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Rooms
Jul. 29Jul. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (651)
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All reviewsa quick taxi ridebuilding workhotel beachnice hotelwe've stayedold citypoolsgymtennis000coptaxis
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1 - 5 of 89 reviews
Reviewed 3 days ago via mobile

Sonesta Cartagena is a good place to stay for a couple of relaxing days. The rooms are fairly big with a nice large bed, large TV and a well-equipped bathroom. Also there is a huge balcony where the mornings and evenings can be spent. The...More

Thank Martin P
Response from alvaromarrugojimenez, Gerente at Sonesta Hotel CartagenaResponded 3 days ago

Dear Martin. Have a big greeting on behalf of all staff from Sonesta Cartagena family. We thank you for your comments and we reiterate that every day we give the best of us to always guarantee an unforgettable stay. Our team is always ready to...More

Reviewed May 22, 2018

Been there for 1 night and liked very much the room as well as the front view to the beach. Used the pool and also liked very much. Breakfast was very good and check out was quick and smooth. Will definitely recommend.More

Thank Marcos S
Response from alvaromarrugojimenez, Gerente at Sonesta Hotel CartagenaResponded 5 weeks ago

Dear. Mr. Marcos. Have a warm greeting on behalf of all the staff of Sonesta Hotel Cartagena. We are pleased to have been chosen by you as your choice of lodgment in the city of Cartagena and we are pleased even more that you have...More

Reviewed May 21, 2018

I have written about the Sonesta Hotel in the past, mentioned its good and bad points. I have just had my 3rd stay at this hotel and feel it worthy of an update. It is by far not the best hotel in Cartagena however the...More

Thank haydnpercy
Response from alvaromarrugojimenez, Gerente at Sonesta Hotel CartagenaResponded 5 weeks ago

Dear Mr. Percy. Have a warm greeting on behalf of all the staff of Sonesta Hotel Cartagena. It is very gratifying to receive comments and qualifications like those that you give us about our facilities and staff, is a proof that we are working in...More

Reviewed May 11, 2018 via mobile

Tomorrow, I check out of Sones take after having been here for a week. The hotel is beautiful and met our basic needs. To each good there were negatives for us as a couple. The hotel is 5-8 minutes from the airport, however since it's...More

Thank Camille D
Response from alvaromarrugojimenez, Gerente at Sonesta Hotel CartagenaResponded 5 weeks ago

Dear Camille. Have a big greeting on behalf of all staff of Sonesta Hotel Cartagena. Your feedback is very important for the continuous improvement of our service, that's why I want to thank you for taking a few minutes of your valuable time to review...More

Reviewed March 30, 2018 via mobile

Hotel looks nice in pictures but in reality is like a 2 star Hotel but charging like a 4. Does not have inside lobby. so by 600pm it gets very windy and we had to go to our Room. Elevators look very old. No design....More

2  Thank nickytaa
Response from alvaromarrugojimenez, Gerente at Sonesta Hotel CartagenaResponded 3 days ago

Dear Guest. Have a warm greeting from all Sonesta Cartagena. We have received your nonconformities about your visit to our hotel and it is really unfortunate not to have contributed to one of the minimum standards affecting your peace and rest. Our Quality Policy is...More

View more reviews
About
Amenities
Top amenities
Beachfront
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Concierge
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Tennis Court
Outdoor pool
Details
Price range
US$86 - US$202 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Business Hotel in Cartagena
#17 Family Hotel in Cartagena
#27 On the Beach Hotel in Cartagena
#29 Spa Hotel in Cartagena
#47 Luxury Hotel in Cartagena
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$86 - US$202 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Business Hotel in Cartagena
#17 Family Hotel in Cartagena
#27 On the Beach Hotel in Cartagena
#29 Spa Hotel in Cartagena
#47 Luxury Hotel in Cartagena
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (339)
Room & Suite (136)
Pool & Beach (94)
Dining (19)
Amenities (7)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Gricelda C
July 11, 2017|
AnswerShow all 2 answers
Response from haydnpercy | Reviewed this property |
sorry i cant speak Spanish Gricelda
0
Votes
Room Tips
"Get a pool view room."
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"They will do WHATEVER it takes to make your request or ideas for your stay happen no hesiation."
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"Personally I prefer the pool facing rooms."
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"Higher floor for quiet rooms and interior or beach rooms for the odor."
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