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Hotel Las Americas Torre del Mar

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#22 of 147 Hotels in Cartagena
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Las Americas Torre del Mar
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1,417 Reviews from our TripAdvisor Community

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Showing 180: English reviews
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Indianapolis, Indiana
Reviewed 2 days ago NEW

Very good hotel. Beach front, great view, comfortable. Torre del mar is the best. Modern, fancy. A convention hosted in casa de playa was the only annoying thing. It crowded the hotel and limited the restaurants availability, specifically the grilled fish place fogon del navegante, which was really, really good.

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Helpful?
Thank jtejada
LasAmericasCartagena, Analista de Servicios at Hotel Las Americas Torre del Mar, responded to this review

Dear jtejada. Thank you for sharing the experience from your recent visit to Las Américas hotel. We feel very proud and happy to know that your stay was excellent and you could enjoy our beautiful facilities and service. We would like to let you know that your suggestions have been forwarded to management to improve your next experience. We hope...

Guatemala City, Guatemala
Reviewed 2 days ago NEW

The hotel is very good located, despite actually they are building an underpass in the street and there is noise in the rooms that do not face the sea. I DISLIKED completely, the fact that I had to prepay the stay. First time in a hotel stay. Furthermore, they receive the dollars at one very low rate, so if you...

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Helpful?
Thank FAM1955
Boca Ratón, Florida
Reviewed 3 weeks ago

Only small issue the need to make the use of Wi-Fi easy, reliable and robust. The continuous need to login and set up your credentials with the internet makes cumbersome and unpleasant the use of it. It's a pity as is quite easy to fix this "stone in the shoe"

Review collected in partnership with this hotel
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Helpful?
Thank Guillermo M
LasAmericasCartagena, Analista de Servicios at Hotel Las Americas Torre del Mar, responded to this review

Dear Guillermo M. Thank you for taking the time to share the details of your experience after your stay at Las Américas Torre del Mar and for considering us a very good hotel. Your comment is very important to us and it is a great contribution to our ongoing efforts to improve every day and keep known as one of...

Moscow
Reviewed 16 January 2017 via mobile

I am so very happy that I just booked the hotel for one night. In fact the hotel is really horrible. Is so badly maintained...even though is a new construction. The hotel is full of families with screaming children. Even in the infinity pool is impossible to relax because they play all the day very loud and awful music. The...

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Helpful?
Thank Scarletdiv
LasAmericasCartagena, Analista de Servicios at Hotel Las Americas Torre del Mar, responded to this review

Dear Scarletdiv Thank you for sharing your impressions after your stay at Las Américas Torre del Mar. Las Américas is a hotel complex that offers two different environments in order to provide options to every preference, at Casa de Playa you will find a tropical style, it also has El Club del Capitán Estrella a children's club with activities and...

Londres, Reino Unido
Reviewed 8 January 2017

Best option for families! Very good facilities with kids club, mini golf, water slide, diverse and v good food (I recommend to book half-board difference is not that big compared to breakfast only is more practical with kids as with buffet they have lots of choices and works out cheaper than buying from the menu dinner we used to go...

Review collected in partnership with this hotel
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Helpful?
Thank swatts2017
LasAmericasCartagena, Analista de Servicios at Hotel Las Americas Torre del Mar, responded to this review

Dear swatts2017. We would like to thank you for taking the time to share your impressions after your stay at Las Américas Torre del Mar and for considering us a fantastic hotel. Thank you very much for taking the time to share your experience with us and other readers. Your satisfaction is the most important reward we can have after...

Edmonds, Washington
Reviewed 2 January 2017

The good: -Gym is outstanding -Access to the beach is great -The Erre restaurant is great -Salon (may not be a part of the hotel) is very good. The bad: - Reservation was quoted and made in USD, was charged to my credit card in CoP and when converted to USD (by AMEX) was more than was quoted. - Front...

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Helpful?
Thank vince m
LasAmericasCartagena, Analista de Servicios at Hotel Las Americas Torre del Mar, responded to this review

Dear vince m. Thank you very much for taking the time to write about your experience after you stay at Las Américas Torre del Mar. Your feedback is very important for us. We regret to read that your experience did not meet your expectations and that you did not have a good experience in our complex, we will consider your...

Reviewed 29 December 2016 via mobile

Beautiful hotel with spa, stores, restaurants and pools. Good service. The pool in floor 10th is gorgeous and Erre's restaurant fantastic. I recommend this Hotel today for everything. You can take good pictures front the balcony and enjoy the sunrise and sunset.

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Helpful?
Thank Jorge A
LasAmericasCartagena, Analista de Servicios at Hotel Las Americas Torre del Mar, responded to this review

Dear Jorge A. We would like to thank you for taking the time to share your impressions after your stay at Las Américas Torre del Mar. At Las Américas, our priority is to exceed our guests expectations and we are delighted to read that your experience was pleasant and we are happy to read that you had anything you wanted...

El Vigia, Venezuela
Reviewed 16 December 2016

This a very nice hotel, great location, superb views, good food and first and foremost, great service. I happened to get seriously ill during my stay, although not on the hotel premises. Hotel driver took me back to the hotel and I was literally pampered. Doctors, nurses and everything. They even got the medication for me. Not only did I...

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Helpful?
Thank belt6769
LasAmericasCartagena, Analista de Servicios at Hotel Las Americas Torre del Mar, responded to this review

Dear belt6769. Thank you for taking the time to share your experience after your stay at Las Américas. For Las Américas the most important is the wellness of all our guest so we want to thank you for your comments after your stay with us. We are delighted to read that your experience met your expectations. We hope you come...

Toronto, Ohio
Reviewed 27 November 2016

Typical hotel if you looking for a decent stay. GF booked this and we spent a night. Check in was painful slow. That's the only reason I don't give 5 stars. We arrived from airport and although there were 2 working the reception, should have been 4-5. Nice pool. Awesome service. We run into a problem at night and the...

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Helpful?
Thank Flo P
LasAmericasCartagena, Analista de Servicio at Hotel Las Americas Torre del Mar, responded to this review

Dear Flo P. We thank you for choosing Las Américas Torre del Mar as your vacation destination in Cartagena de Indias. At Las Américas we strive to provide not just complete facilities but friendly and warm service in order to create unique and memorable experiences to our guests. We're glad if you can visit us soon; Torre del Mar always...

Reviewed 25 November 2016 via mobile

As a Guest Relations Manager at Grand Beach Hotel I think this hotel work for the price, we do haved a nice stay in I want to mention Luis Miguel at the front desk his is an asset for the hotel since we check in he was very concern about us. The hotel it's beautiful and I think we did...

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Helpful?
Thank German S
LasAmericasCartagena, Analista de Servicios at Hotel Las Americas Torre del Mar, responded to this review

Dear German S. Thank you for taking the time to share the details of your experience after your stay at Las Américas Torre del Mar and for considering us a beautiful hotel. All our team is pleased to read your review and Luis Miguel is very happy to know he helped you to enjoy your stay, your satisfaction is the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Hotel Las Americas Torre del Mar is a luxury resort located on the seafront in the north of Cartagena de Indias on the beach La Boquilla. It offers 5 swimming pools, 3 bars: Aqua Lounge, Sports and Infinity; a Spa and wellness, fitness and business center. There are clothing and coffee stores, plus free WiFi in all areas. Rooms at the Hotel Las Americas Torre del Mar has a minibar, flat-screen TV and a balcony overlooking the sea, the city or the Cienaga de la Virgen. The Columbus Al Forno restaurant is a gourmet dining area where you can take a number of international dishes. The gourmet "ERRE" restaurant by renowned chef Ramon Freixa, awarded 2 Michelin stars at his restaurant in Madrid, it offers spectacular views of the ocean on the 10th floor of the tower. It features stylish decor and is ideal for business lunches or romantic dinners. Hotel Las Americas Torre del Mar is a 5-minute drive from Rafael Nunez International Airport and 10 minutes drive to the Wall City of Cartagena. 24-hour front desk and free parking. ... more   less 

Additional Information about Hotel Las Americas Torre del Mar

Address: Anillo Vial | Sector Cielo Mar, Cartagena 130001, Colombia (Formerly Hotel Las Américas Torre del Mar)
Region: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range: $175 - $1,470 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Las Americas Torre del Mar 4.5*
Number of rooms: 270
Reservation Options:
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Also Known As:
Las Americas Torre Del Mar Hotel Cartagena
Hotel Style:
#5 Business Hotel in Cartagena
#5 On the Beach Hotel in Cartagena
#8 Spa Hotel in Cartagena
#13 Luxury Hotel in Cartagena
#22 Family Hotel in Cartagena
#36 Romantic Hotel in Cartagena
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Las Americas Torre del Mar staff and other travellers.
23 questions
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Questions? Get answers from Hotel Las Americas Torre del Mar staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a room with a seaview at torre del mar”
 of 5 bubbles jtejada, 22 Feb 2017 | Read review
“Rooms that face the sea to avoid the construction's noise.”
 of 5 bubbles FAM1955, 22 Feb 2017 | Read review
“good service.”
 of 5 bubbles flop879, 27 Nov 2016 | Read review
“Ocean view is a must”
 of 5 bubbles fongxio, 3 Nov 2016 | Read review
“Ask for a beach view room”
 of 5 bubbles 705rodrigog, 25 Oct 2016 | Read review
5 of 5