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Hotel Las Americas Torre del Mar

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#21 of 146 Hotels in Cartagena
Certificate of Excellence
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1,307 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Las Americas Torre del Mar
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Showing 172: English reviews
Toronto, Canada
Reviewed 12 September 2016

Visited in February 2015. Sunwing was offering all inclusive and we went for it. 1. Beach public! We knew that and went for walk only so if you looking for soft white private beach - not for you. There were two parts to the hotel :older 3 storey row housing and newer modern tower with roof top pool. We stayed...

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Helpful?
Thank Slav Z
LasAmericasCartagena, Analista de Servicios at Hotel Las Americas Torre del Mar, responded to this review

Dear Slav Z. Thank you for taking the time to share the details of your experience after your stay at Las Américas Torre del Mar and for considering us as a good alternative. It is a real pleasure for us to know that your experience was memorable and that you enjoyed our perfect location; our hotel has spacious grounds, numerous...

New York City, New York
Reviewed 8 September 2016

Increíble servicio en él área de desayuno cordial housekeeping helpful security cordial rooms conditions very clean and modern over all a great experience will do it all over again got a manicure and pedicure on the 3th floor it was great

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Helpful?
Thank 128edgard
LasAmericasCartagena, Analista de Servicios at Hotel Las Americas Torre del Mar, responded to this review

Dear 128edgard. Thank you very much for taking the time to write about your experience after you stay at Las Américas Torre del Mar. Your feedback is very important for us. It is a real pleasure for us to know that your experience with us was memorable and that you enjoyed our food, housekeeping service, clean and modern rooms and...

Reviewed 2 September 2016 via mobile

I went for my birthday and I made the reservation one day before and the cost of the room was near of the $1000 (us)or two nights and two people. The room wasn't worth it for the price. But good attention from the personal of the hotel and everything else was fine

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Helpful?
Thank Daniela M
LasAmericasCartagena, Analista de Servicios at Hotel Las Americas Torre del Mar, responded to this review

Dear Daniela M. Thank you for taking the time to share the details of your experience after your stay at Las Américas hotel. At Las Américas we strive to provide the best service quality in our city and this is achieved just with the professionalism, friendliness and warmth of our staff. Your feedback regarding your stay will contribute to our...

Reviewed 1 September 2016

I have to admit it has a good view from the ocean side balcony but they have weird rules; at check in i was told that kids are not allowed on the 10th floor pool. later that night I wanted to take my son to the top of the hotel to look at the city view. the floor manager confronted...

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Helpful?
Thank Oscar V
LasAmericasCartagena, Analista de Servicios at Hotel Las Americas Torre del Mar, responded to this review

Dear Oscar V. Thank you for taking the time to share the details of your experience after your stay at Las Américas Torre del Mar. We are sorry about the inconveniences you had at 10th floor pool, the restaurant and with your room, so please accept our apologies. As we explain you at the hotel the child could not enter...

Melbourne, Australia
Reviewed 14 August 2016

it was our second time at this hotel and i am already thinking about going back for a 3rd time! this hotel is all about quality. starting with the staff, the pools, the food, and not to mention the pool on the 10th floor which offer an infinity pool with good music and no kids!

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Helpful?
Thank jeanmichelp903
LasAmericasCartagena, Analista de Servicios at Hotel Las Americas Torre del Mar, responded to this review

Dear jeanmichelp903. Thank you very much for having chosen Las Américas Torre del mar hotel for your vacations in Cartagena de Indias. We are glad that you loved our facilities, especially our adult infinity edge pool on the 10th floor. It is a real pleasure for us to know that your experience with us was memorable and that you appreciate...

Southlake, Texas
Reviewed 11 August 2016

We stayed at this hotel for 5 nights. The included breakfast was a plentiful buffet from 7-10 AM and since it is attached to a sister hotel we were able to vary our surroundings. Torre Del Mar is the newer more contemporary hotel with amazing pools and views. The rooms were very comfortable and I really enjoyed the free access...

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Helpful?
Thank GGM5
LasAmericasCartagena, Analista de Servicios at Hotel Las Americas Torre del Mar, responded to this review

Dear GGM5. Thank you for taking the time to share the details of your experience after your stay at Las Américas Torre del Mar and for considering us as a good alternative. It is a real pleasure for us to know that your experience with us was memorable and that you enjoyed our perfect location, rooms, and free access to...

Hong Kong, China
Reviewed 8 August 2016

As with most resorts in the peak summer travel period, this hotel was full to the rafters. The hotel seemed it was not sufficiently staffed over this peak period. Nevertheless, the staff did try their best - we were luckier as we arrived on a Sunday and departed on a Monday so by Sunday night the hotel seemed a lot...

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Helpful?
Thank Steve_Mark2013
LasAmericasCartagena, Analista de Servicios at Hotel Las Americas Torre del Mar, responded to this review

Dear Steve_Mark2013. Thank you for taking the time to share your experience with us. At Las Américas we strive to provide a superior service and your comments are considered as a constructive input to our organization. Please allow us to express our sincerest apologies. Thank you very much for writing this constructive review of our property. Sincerely, Karen Berdugo Analista...

Rennes, Francia
Reviewed 2 August 2016

Nice accommodation. Dont forget to check a room with seaside view. Nice swimming pools, especially the infinite one. A ltitle far from the center oF the city of Cartagena bur very close to the airport

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Helpful?
Thank maurice649
LasAmericasCartagena, Analista de Servicios at Hotel Las Americas Torre del Mar, responded to this review

Dear Maurice. We highly appreciate you took the time to share your beautiful experience with us and other travelers. We are glad that you loved the pools for both adults and children, especially our adult infinity edge pool on the 10th floor. It is a pleasure for us to read that you liked our privileged location near to the airport....

Belo Horizonte, MG
Reviewed 26 July 2016

Walking distance to the convention center, with a nice view either to the beach or to the nearby lagoons. The rooms are comfortable and the service is good. The main restaurant has a good self service breakfast and also other meals, which I did not try.

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Helpful?
Thank icorreia
LasAmericasCartagena, Analista de Servicios at Hotel Las Americas Torre del Mar, responded to this review

Dear icorreia. We would like to thank you for taking the time to share your impressions after your stay at Las Américas Torre del Mar. At Las Américas we strive to provide not just complete facilities but friendly and warm service in order to create unique and memorable experiences to our guests. Thank you for choosing us for your stay...

Oakton, Virginia
Reviewed 25 July 2016 via mobile

We purchased a day pass ticket for a family of 4, two adults, two kids, to spend the day in one of Cartagena's "best" resort hotel. From the get go the place was disorganized: one person over the phone told me we needed reservations and another one, the very same day, told me we didn't. So, once there they gave...

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Helpful?
Thank K G
LasAmericasCartagena, Analista de Servicios at Hotel Las Americas Torre del Mar, responded to this review

Dear K G. We appreciate you taking the time to share your experience with us in Tripadvisor. We regret to hear that your experience did not meet your expectations. It is not common for us to receive negative comments. At Las Américas, we strive to provide a superior service experience for every costumer; therefore your feedback is very important to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Hotel Las Americas Torre del Mar is a luxury resort located on the seafront in the north of Cartagena de Indias on the beach La Boquilla. It offers 5 swimming pools, 3 bars: Aqua Lounge, Sports and Infinity; a Spa and wellness, fitness and business center. There are clothing and coffee stores, plus free WiFi in all areas. Rooms at the Hotel Las Americas Torre del Mar has a minibar, flat-screen TV and a balcony overlooking the sea, the city or the Cienaga de la Virgen. The Columbus Al Forno restaurant is a gourmet dining area where you can take a number of international dishes. The gourmet "ERRE" restaurant by renowned chef Ramon Freixa, awarded 2 Michelin stars at his restaurant in Madrid, it offers spectacular views of the ocean on the 10th floor of the tower. It features stylish decor and is ideal for business lunches or romantic dinners. Hotel Las Americas Torre del Mar is a 5-minute drive from Rafael Nunez International Airport and 10 minutes drive to the Wall City of Cartagena. 24-hour front desk and free parking. ... more   less 

Additional Information about Hotel Las Americas Torre del Mar

Address: Anillo Vial | Sector Cielo Mar, Cartagena 130001, Colombia (Formerly Hotel Las Américas Torre del Mar)
Region: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range: $166 - $385 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Las Americas Torre del Mar 4.5*
Number of rooms: 270
Reservation Options:
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Also Known As:
Las Americas Torre Del Mar Hotel Cartagena
Hotel Style:
#5 Business Hotel in Cartagena
#6 On the Beach Hotel in Cartagena
#8 Spa Hotel in Cartagena
#12 Luxury Hotel in Cartagena
#22 Family Hotel in Cartagena
#36 Romantic Hotel in Cartagena
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Las Americas Torre del Mar staff and other travellers.
19 questions
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Questions? Get answers from Hotel Las Americas Torre del Mar staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“good service.”
 of 5 bubbles flop879, 27 Nov 2016 | Read review
“Ocean view is a must”
 of 5 bubbles fongxio, 3 Nov 2016 | Read review
“Ask for a beach view room”
 of 5 bubbles 705rodrigog, 25 Oct 2016 | Read review
“The rooms facing the ocean have a balcony. The higher the floor, the better the view (and breeze).”
 of 5 bubbles DianaB410, 10 Oct 2016 | Read review
“Rooms away from the pool very quiet, Visit to old town a must!”
 of 5 bubbles 801slavz, 12 Sep 2016 | Read review
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