We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Estelar Playa Manzanillo

Save
Share
Anillo Vial Via Manzanillo del Mar Km 4 No. 9-85, Cartagena Colombia
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Expedia.com
US$206
View deal
Hotels.com
US$206
View deal
Agoda.com
US$120
View deal
Free cancellation until 22-05-07
Booking.comUS$209
eDreamsUS$209
PricelineUS$209
View all 17 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (2165)
360
Panoramas (39)
Pool & Beach (508)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
Read more
Updated 20-07-06 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Estelar Playa Manzanillo
Updated 20-07-06 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#52 of 285 hotels in Cartagena
Location
Cleanliness
Service
Value
The Hotel ESTELAR Playa Manzanillo hotel's objective is to provide luxury, all-inclusive services on the seafront on the beautiful beaches of Manzanillo Bay. It is close to the cosmopolitan city of Cartagena de Indias. It has a contemporary design and a very calm ambience, and our guests' first impression is of an idyllic resort to relax and unwind in. Have a dip in the pool, stroll around the beautiful lush gardens or enjoy the 24-hour drink and snack service.
Read more
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Tennis court
Children Activities (Kid / Family Friendly)
Parking
Wifi
Hot bath
Pool / beach towels
Adult pool
Outdoor pool
Fitness / spa changing rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Poolside bar
Aerobics
Entertainment staff
Evening entertainment
Walking tours
Nightclub / DJ
Kids club
Kids pool
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Hammam
Massage
Salon
Solarium
Baggage storage
Concierge
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Blackout curtains
Air conditioning
Private beach
Housekeeping
Private balcony
Minibar
Flatscreen TV
Bath / shower
Room service
Safe
Refrigerator
Hair dryer
Show more
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Great View
Languages Spoken
English, Spanish
3107Reviews145Q+A100Room tips
Traveller rating
  • 1,532
  • 897
  • 384
  • 173
  • 121
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Mookoo V wrote a review Oct. 2021
3 contributions
Amazing experience. The staff were awesome and friendly. The entertainment was spectacular . Elkin was an amazing entertainer and very funny ! Javis was amazing with his dancing and I love the amazing Erika. I had an amazing experience and enjoyed Colombia. Definitely recommend staying at Hotel Estelar Playa Manzanillo.
Read more
Date of stay: September 2021Trip type: Travelled as a couple
Helpful
Share
Response from Ingrid Mieles, Dueño at Hotel Estelar Playa Manzanillo
Responded Oct. 20, 2021
Dear guest, Thank you for taking the time to share your experience with us. Come back soon. Regards, Carlos Arias Avila General Manager ESTELAR Playa Manzanillo Hotel
Read more
Sara Yepes wrote a review Oct. 2021
1 contribution
It was a memorable experience for my family and me because we could celebrate my Mom's Birthday. There are swimming pools for children and adults. There is an open bar with a lot of drinks. There is a restaurant with different food options such as Italian and Colombian food, fast food, and a salad bar. There is a gym but there aren't many dumbbells. The service was excellent.
Read more
Date of stay: April 2021
Location
Cleanliness
Service
Helpful
Share
Response from Ingrid Mieles, Dueño at Hotel Estelar Playa Manzanillo
Responded Oct. 20, 2021
Thank you for taking the time to share your experience with us. Come back soon. Regards, Carlos Arias Avila General Manager ESTELAR Playa Manzanillo Hotel
Read more
Zeeshan M wrote a review Aug. 2021
La Spezia, Italy4 contributions3 helpful votes
+1
Worst value for money experience. Please don’t book here expecting a good and luxurious experience for the money you pay. The hotel is deteriorating beyond repair. The check in system is a disaster, we had to wait 2 hours to check in. They claimed their system is slow but actually they were disorganised. The beach was nice and water too but the chairs were old broken and uncomfortable( cheap white beach chairs ). The food was amazing that’s why I don’t give it a terrible rating and the service was mostly very good . However the organisation is very poor , especially for the food and a la carte system . You never know what’s happening and why and when . The drinks were of course the cheapest alcohol you can find with the cheapest mixers . For the price you pay they could of at least choose a mid tier liquor and mixers. There is no mini bar, all you get is a bottle of water each day , the mini bar fridge is empty and doesn’t cool . Another downside was that you always have to walk to the bar and no one serves you at the pool or beach . Night activities is just a bunch of loud music that you can hear until 1 am in your room . Not kid friendly or focused . No activities for kids , more for people to get wasted . Walls of the rooms are paper thin, you hear your next door neighbour talk almost clearly . The gym is so small even for a small hotel and since this is a big one then it’s always full and you can exercise . The machines are ancient and rusty and falling apart. Now to the people that come to this hotel, I’m not Colombian but my brother in law and wife told me that the people are very uneducated and trashy . This was confirmed by numerous wasted patrons that were shouting and rude almost every night. People were quite rude. Lastly ,ONLY 4 staff at the hotel spoke English ( 2 receptionist and 2 bar men) the rest don’t speak anything other then Spanish . This place is not for international tourists . Anyways the food was really good snd service was mostly good.”, however do not recommend.
Read more
Date of stay: August 2021Trip type: Travelled with family
Room Tip: Avoid check in early , just do it after 1500 other wise you have to wait and cannot get food or...
See more room tips
Helpful
Share
Response from Hoteles ESTELAR, Dueño at Hotel Estelar Playa Manzanillo
Responded Sep. 10, 2021
Dear , In advance, we appreciate having taken the time to share your opinion regarding your stay last August and from there let us know details of your experience. We apologize for the disagreements presented. Immediately known their observations were socialized with the areas involved in search of corrective actions to guarantee future excellent service under the highest quality standards. We hope you give us the opportunity to come back again. Regards, Carlos Arias General MAnager ESTELAR Playa Manzanillo Hotel
Read more
Jaime P wrote a review Aug. 2021
Toronto, Canada51 contributions50 helpful votes
The hotel is located in Playa Manzanillo, only 15 minutes away from the airport. The premises are in good condition and kept well. The staff is friendly. The room was comfortable and away from the main entrance (the three buildings are within walking distance of everything in the hotel). Check-in process was a bit slow. To reach the operator from our room was hard sometimes as the phone kept ringing and no one answered. However, when we finally reached someone, they tended to our requests fairly soon. The gym needs major improvements. The beach is private and there are no other hotels next to it so you get a feel of seclusion and the city of Cartagena is only 25 minutes away if you book with the concierge the shuttle service that goes there 5 times a day and also picks you up from the old city at the specified times. This is a hotel mostly for families and I recommend it for a short stay. No more than 3 days. The food was good, but the best one is served for dinner at the Nativo restaurant. Book your dinners on the first day of your stay with the concierge, as he is a busy man.
Read more
Date of stay: August 2021
Rooms
Service
Sleep Quality
Room Tip: Get a room on building 3 as is the one that is the farthest from everything else in the hotel
See more room tips
Helpful
Share
Response from Tatiana Rodriguez, Dueño at Hotel Estelar Playa Manzanillo
Responded Aug. 20, 2021
Mr. Puentes, Thank you for taking the time to share your experience with us. Come back soon. Regards, Carlos Arias Avila General Manager Hotel ESTELAR Playa Manzanillo
Read more
Manuel De Angulo wrote a review Aug. 2021
Bogota, Colombia15 contributions8 helpful votes
Hotel is in decadence, needs urgent maintenance and better service. Before we even arrived we could not reach anyone by phone although we tried for 3 days. We wanted to ask for early check-in and late check-out and willing to pay for it. As nobody answered we mailed the hotel, receiving as response drafted ambiguous answers with no direct solution to our requests. We were looking for a long weekend with baby and elders in a quiet place with all included. What we found was a hotel with less than safe rooms for babies, having to do lines for food for a 93yo elder and loud music everywhere (if not provided by hotel, it does not ask guests to refrain to have loud music un pool or beach). Everything crowded because of poor procedures, signals and directions, so do not expect bio-safety or social distancing being enforced. At some hours they seem understaffed and its clearly visible that the hotel has not had good maintenance for a while. My feeling is that the hotel serves you as if they were doing you a favor or instead of getting what you payed for. For the price you pay, there are other options. Do not waste your money neither your valuable holiday time.
Read more
Date of stay: August 2021Trip type: Travelled with family
Room Tip: Lower your expectations if you are going to stay here.
See more room tips
1 Helpful vote
Helpful
Share
Response from Hoteles ESTELAR, Dueño at Hotel Estelar Playa Manzanillo
Responded Sep. 10, 2021
Dear Angulo, In advance, we appreciate having taken the time to share your opinion regarding your stay last August and from there let us know details of your experience. We apologize for the disagreements presented. Immediately known their observations were socialized with the areas involved in search of corrective actions to guarantee future excellent service under the highest quality standards. We hope you give us the opportunity to come back again. Regards, Carlos Arias General MAnager ESTELAR Playa Manzanillo Hotel
Read more
Previous
123456
PRICE RANGE
US$145 - US$252 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
occidental grand cartagena hotel cartagena
FORMERLY KNOWN AS
Occidental Cartagena
LOCATION
ColombiaBolivar DepartmentCartagena DistrictCartagena
NUMBER OF ROOMS
190
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Hotel Estelar Playa Manzanillo
Which popular attractions are close to Hotel Estelar Playa Manzanillo?
Nearby attractions include Centro Cultural Leandro Diaz (4.7 km) and Palma Beach (7.0 km).
What are some of the property amenities at Hotel Estelar Playa Manzanillo?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hotel Estelar Playa Manzanillo?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Estelar Playa Manzanillo?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Estelar Playa Manzanillo?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Estelar Playa Manzanillo?
Conveniently located restaurants include Erre De Ramon Freixa, Puerto Vallarta México Taqueria, and Zion Beach Restaurant.
Are there opportunities to exercise at Hotel Estelar Playa Manzanillo?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Hotel Estelar Playa Manzanillo have an airport shuttle?
Yes, Hotel Estelar Playa Manzanillo offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hotel Estelar Playa Manzanillo have airport transportation?
Yes, Hotel Estelar Playa Manzanillo offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Estelar Playa Manzanillo?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Estelar Playa Manzanillo offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.