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NH Cartagena Urban Royal

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Traveller (236)
Room & Suite (53)
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Overview
Hotel website
Plaza de los Coches Cr 7 # 34-10, Cartagena Colombia See on map
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star accommodation
Additional information
Visit Hotel Website
Offers from NH Cartagena Urban Royal
Special Offer: UP TO 40€ LESS PER NIGHT!
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Rooms
Oct. 28Oct. 29
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1 room, 2 adults, 0 children
Standard Room
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Reviews (382)
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All reviews plaza de los rooftop pool clock tower great location lobby restaurant old city walled city play loud music hotel security recommend this hotel would stay here again breakfast buffet balcony room street vendors noisy at night walking distance front desk staff
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1 - 5 of 107 reviews
Reviewed 1 week ago via mobile

If you’re looking for a roof over your head in the heart of the city, this place will do. The pros: location, security guard, good breakfast, rooftop pool. The cons: hard bed, electrical plug didn’t work in the bathroom, outdated hotel, and near el centro...More

Thank JaymieA18
Response from LuisH3144, Director General at NH Cartagena Urban RoyalResponded 1 week ago

Dear JaymeA18, Thank you very much for your comments. We will take notice about your valuable information to improve our services and facilities. We hope to see you back at NH Royal Urban, your hotel in Cartagena. Best Regards, Luis Hernández - Hotel Director.

Reviewed September 1, 2018 via mobile

Estuvimos hospedados en el hotel y tuvimos muy buena experiencia con la ubicación. Está cerca de todo y es muy fácil regresar a cada rato al hotel. Nosotros tuvimos una habitación con balcón que en mi opinión es básica y lo esperado de un hotel....More

Thank Escape529486
Response from Luis H, Director General at NH Cartagena Urban RoyalResponded September 6, 2018
Google Translation

Estimado blbeland, Muchas gracias por su retroalimentación. Tomaremos nota de sus valiosos comentarios para mejorar nuestros servicios e instalaciones. Esperamos...More

Reviewed August 26, 2018 via mobile

Overall, I had a pleasant stay at the NH Urban, most of it because the staff was very helpful, trying their best to make up for what seemed to be management issues, and friendly. The location was perfect as it sits within the walled city....More

Thank Misterpepito
Response from Luis H, Director General at NH Cartagena Urban RoyalResponded August 29, 2018

Dear Mister Pepito, Thank you very much for your comments. We will take notice about your valuable information to improve our services and facilities. We hope to see you back at NH Royal Urban, your hotel in Cartagena. Best Regards, Luis Hernández - Hotel Director.

Reviewed August 24, 2018 via mobile

/ Great location / Very far from NH standards. Dont understand why NH allows to have an hotel like that. And dont understand that it is rated 4 stats. Ive been in many hotels and it is maximum 3. / Very dirty. See pictures. /...More

Thank Jordi_Torrente
Response from Luis H, Director General at NH Cartagena Urban RoyalResponded August 29, 2018

Dear Jordi Torrente, We are very sorry for all the inconveniences during your stay. We take notice about everything you described and will take the properly actions to improve our service and locations. Thank you very much; we expect that you give us the chance...More

Reviewed July 23, 2018

Great location as in on edge of plaza and entry to the old city. Not a great place to get sleep as very noisy at night. If you are ok with noise, ask for a room that oversees the street which is truly entertaining but...More

Thank patsychom
Response from Luis H, Gerente at NH Cartagena Urban RoyalResponded July 25, 2018

Dear Patsychom, Thank you very much for your comments. We will take notice about your valuable comments to improve our services and facilities. We hope to see you back at NH Royal Urban, your hotel in Cartagena. Best Regards, Luis Hernández - Hotel Director.

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About
Description

NH Cartagena Urban Royal is located within the walled city; it is the only hotel located at Plaza de Los Coches, beside the magnificent Puerta y Torre del Reloj. 28 modern rooms with individual air conditioning, cable tv with LCD 42” and complimentary internet access. This fresh and dynamic hotel offers a specialty restaurant, bar, Business center, Board room for 12 people and from the Terrace and swimming pool located on the top floor, enjoy a unique city view.

Hotel Amenities
HOTEL FEATURES
 
Hotel class
Contact Information
Hotel website
HOTEL STYLE
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
28
PRICE RANGE
US$93 - US$213 (Based on Average Rates for a Standard Room)
Location
ColombiaBolivar DepartmentCartagena DistrictCartagena
Photos
Traveller (236)
Room & Suite (53)
Pool & Beach (52)
Dining (13)
Family and Play Areas (5)
Business Centre & Event Rooms (1)
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Questions & Answers
Ask a question
Ximerca
May 15, 2018|
Answer
Response from scott_welpe | Reviewed this property |
I believe they charged us about $5-$6 US for two of us, luggage and tip. The cabs are very reasonable.
1
Vote
dancethrulife
October 21, 2017|
AnswerShow all 2 answers
Response from LuisH3144 | Property representative |
Dear Mr. Dancethru It´s a ´pleasure to say hello and answering your question the pool will be open in February absolutly. About bookin room with balcony you must select executive room with balcony. Thank
1
Vote
Johana F
August 21, 2016|
AnswerShow all 4 answers
Response from Vanesaa b | Reviewed this property |
Great location, And the noise is all around the old city, not only the hotel.
0
Votes
Room Tips
"To see the action, a view of the plaza. For quiet, the other side far far away from the plaza."
patsychom
Jul. 23, 2018
Read review
"Not close to the street, cartagena is very loud on weekends"
Ivagmir
Jul. 4, 2018
Read review
"Best tip is not to choose a room at all in this hotel"
Monique_R1509
May 30, 2018
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"If you're sensitive to noise I would recommend a room not facing the square and sacrifice the view and..."
scott_welpe
Feb. 13, 2018
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