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Decameron Cartagena

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Decameron Cartagena
Decameron Cartagena
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1,714 Reviews from our TripAdvisor Community

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Showing 113: English reviews
Reviewed 2 weeks ago via mobile

I loved the hotel Cartagena was the my favorite time of 2 weeks on the coast. The food was always fresh and tasty and the service personnel were the most friendly of anywhere i have been in Colombia. As of most hotels in Colombia there is limited English speakers. I highly recommend the hotel and be sure to take the...

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1Thank Joseph D
Reviewed 4 weeks ago

I want to start saying that the people that work at the restaurants, the tour services, the bell hopes are amazing. They have great costumer service and are very friendly and helpful. We have been at other Decamerons and we love them. However Decameron Cartagena let us down. The check in process is messy and disorganized. You get to fill...

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Helpful?
Thank Monica Y
Reviewed 26 November 2016 via mobile

I love all Decameron hotels and finally after 4 years I did manage to go there for holidays with family. despite some people complaints that I have been reading in this page I have to say customer service was really good they treat you with kindness all the times. it's hard to say that this is an 3 stars hotel...

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1Thank Liz R
Bogota, Colombia
Reviewed 25 September 2016

It's a clean hotel with good food and is close to the beach. You have to make a reservation for dinner, but this is very easy. There is also an option to eat at a restaurant in the city and they will drive you there. It is an all-inclusive hotel that makes it simple and you don't have to worry...

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3Thank mariadrgf2010
Reviewed 25 September 2016 via mobile

The custumer services are very rude they don have reapect for the guest Bad food, cheap drinks, small pool with hundred of people in it,,mal functiom of AC om the rooms No amenities, will never come back

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Thank German G
Reviewed 17 September 2016 via mobile

What I didn't like. 1. The front desk people very rude and disrespectful at check in. 2. Kept asking for an iron and finally got one on my third day and then I had only one hour to use it. 3. They use cheap liquor so drinks are horrible. They were so horrible I had to go out everynight to...

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7Thank Sgt S
Reviewed 14 September 2016

The room were big bedroom with a salon. Big bathroom very clean .Food had 5 restaurants a la carte need reservation but not hard to get them beach ok but on the other side of road sand black ocean calm . Music around the pool to loud but some like it would go back yes

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Thank Carole C
Tromso, Norway
Reviewed 7 September 2016

I visit several hotels every year, and try to review most of them here in TA so others can benefit from my experiences. I now have to sadly post this last review, not only because the very bad service we have experienced at the Decameron Cartagena (except from the nice people we found working at the restaurants), but because this...

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2Thank Thorz
Bogota, Colombia
Reviewed 16 July 2016

This restaurant offers excellent service, and comfort. There is a pool, 3 restaurants and some entertaining activities. it is located in a quiet place of the city. it is surrounded by other hotel, restaurants and a mall. However, you have to cross a street to go to the beach. It is a little far from the city center, which is...

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1Thank GicelYanitza
London
Reviewed 13 June 2016

As a regular visitor to Colombia I have mixed views about Cartagena and this Hotel. I have seen some very negative reviews here by other users that are a little unfair. At the end of the day you get what you pay for. Other reviewers have have left positive reviews that have been pretty accurate. My opinion is that, yes...

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3Thank Matt L

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Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Beachfront
  • Room Service
  • Free Internet
  • Breakfast included
  • Restaurant
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Meeting Rooms

Additional Information about Decameron Cartagena

Address: Carrera 1A # 10-10, Bocagrande, Cartagena 130010, Colombia
Region: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range: $230 - $369 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Decameron Cartagena 3.5*
Number of rooms: 282
Reservation Options:
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Also Known As:
Decameron Cartagena Hotel Cartagena
Hotel Decameron Cartagena
Cartagena Decameron Hotel
Decameron Hotel Cartagena
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Questions & Answers

Here's what travellers have asked, with answers from Decameron Cartagena staff and other travellers.
42 questions
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Questions? Get answers from Decameron Cartagena staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you get an ocean view room. Otherwise the noise by elevator rooms is annoying.”
 of 5 bubbles monicay2016, 18 Dec 2016 | Read review
“The higher the room the better all room give on the ocean”
 of 5 bubbles 103carolec, 14 Sep 2016 | Read review
“The views from the upper floors are nice”
  • The main bed was good
  • Tired and old building
 of 5 bubbles Thorz, 7 Sep 2016 | Read review
“Higher floors have less impact of noise from the night shows.”
 of 5 bubbles GicelYanitza, 16 Jul 2016 | Read review
“Ask for an upper floor. The lower floors are not nice.”
 of 5 bubbles 827mattl, 13 Jun 2016 | Read review
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