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Hotel Casa San Agustin

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Hotel Casa San Agustin
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634 Reviews from our TripAdvisor Community

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Showing 440: English reviews
A TripAdvisor Member
2 reviews
Reviewed 2 days ago NEWvia mobile

What a wonderful experience. A quiet environment with exceptional attentive service. The Old City is right outside the Hotel. The Old City is becoming a wonderful experience for foodies. We will be back to Casa St. Augustin!

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Thank A TripAdvisor Member
Reviewed 3 days ago NEWvia mobile

We've stayed at luxury hotels all over the world, and Casa San Augustine may be the best overall combination of beauty comfort and hospitality. The staff (al,oat all English speaking) is exceptional-- incredibly friendly and helpful. It is an intimate property, and the staff knows who you are almost instantly. We have never felt so at home in a hotel....

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Thank Mark N
Reviewed 4 days ago NEW

I have been fortunate to have visited some exceptional hotels around the world, but my stay at Casa San Agustin has moved me to write my first review. This is a special place, with an outstanding location, beautifully appointed rooms and a transporting setting. If I could give 6 stars, I would, and that's due to the staff. It starts...

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Thank jk17251
Fairfield, Connecticut
Reviewed 1 week ago

A very special thank you to Gladys (one of the amazing concierges) who accompanied me and my husband Joel to the hospital in an ambulance and stayed with us until he was in intensive care (severe dehydration). Gladys translated and helped with admission. She even went with me once on her own time! I don't know what we would have...

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1Thank Katherine273
Miami, Florida
Reviewed 1 week ago via mobile

Stayed here for our honeymoon! I wouldn't want to stay anywhere else in cartagena if i go back! Excellent service, very attentive to details, very romantic environment, beautifull hotel, perfect location! I will definately be back in the future! Restaurant Alma by the lobby is delicious and the bar is excellent! But apart from all this the best part is...

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Thank creybal
New York City, New York
Reviewed 2 weeks ago

Other reviewers have said this before, but the beauty of the hotel, the excellent service and great location make this the place to stay in Cartagena. We had room 301, a deluxe room, and were very happy with it - there was even a lovely terrace with lounge chairs and an umbrella to enjoy. I'd especially like to note Katia...

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Thank ChrisZ556
Melbourne, Australia
Reviewed 2 weeks ago via mobile

Excellent excellent ,service , happiness all around ! Home feeling ,Gorgeous decoration .My room was on the street side although it was quiet ! Had massage in the rooftop , in the afternoon with the breeze running , therapist has a firm touch! I really recommend it ! Breakfast included ,with a huge variety of local fruits, all types of...

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Thank martaalvarez17
Detroit
Reviewed 2 weeks ago

The most attentive, detailed-orientated hotel and staff in Cartagena. Extremely nice staff. Luxurious, they know how to treat even the most discerning guests. The quality of the hotel, rooms, food, overall services, even the toiletries and towels are at part with the highest international standards. The rooms are by far the best in Cartagena and mich nicer city. , larger,...

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Thank joeletaxi26151
New York City, New York
Reviewed 3 weeks ago

We just returned from Columbia and ended our trip at this great boutique hotel. Fist class service at every turn. Our deluxe room had a lovely terrace with lounges, chairs and a table. The room was large, beautifully decorated and had a large modern bathroom. I have rarely seen the great level of service the hotel provides, and always with...

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Thank Vonz516
New York City, New York
Reviewed 3 weeks ago

The location and hotel were superb and romantic but the people made our vacation! Staff was truly exceptional -- we've traveled to 5 star hotels all over the world and these were some of the most genuine, professional, and wonderful people we've ever met. Our room and flowered balcony was like something out of a movie. Breakfasts with the champagne...

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Thank PattiRobinson711

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Laundry Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Breakfast Available
Official Description (provided by the hotel)
Casa San Agustín is a luxury boutique hotel of 20 refined guestrooms and 10 spacious suites in the city of Cartagena de Indias, Colombia. Three colonial homes have been totally renovated and lovingly restored to create the sense of staying in a well-curated and appointed home of a sophisticated best friend. Situated within the historic walled city, and dating from the 17th Century, the charm of the buildings has been enhanced with a respect for maintaining original frescoes in the library and wooden beamed ceilings. This hotel offers 1 restaurant with three different environments, bar, pool-bar, pool, solarium, 1 meeting room up to 40 people, library, concierge desk 24 hours, room service and massage service in a beautiful outdoor terrace ... more   less 

Additional Information about Hotel Casa San Agustin

Address: Calle de la Universidad No. 36 - 44 | Centro, Cartagena 130001, Colombia
Region: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range: $550 - $795 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Casa San Agustin 4.5*
Number of rooms: 30
Reservation Options:
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Hotel Style:
#2 Luxury Hotel in Cartagena
#2 Family Hotel in Cartagena
#3 Romantic Hotel in Cartagena
#3 Business Hotel in Cartagena
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Casa San Agustin staff and other travellers.
16 questions
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Wilton Manors, Florida

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“301 is an excellent light-filled quiet room with terrace. We were in 106 for 2 nights and it was dark and faced the street.”
 of 5 bubbles Katherine273, 11 Feb 2017 | Read review
“Room 301, a deluxe room, was excellent - lots of space and a lovely terrace. It was also at the back, so was very quiet.”
 of 5 bubbles ChrisZ556, 5 Feb 2017 | Read review
“Balcony rooms are worth the upgrade! Gorgeous flowers and people watching”
 of 5 bubbles PattiRobinson711, 26 Jan 2017 | Read review
“Get a room with a plunge pool.”
 of 5 bubbles 279joanned, 7 Jan 2017 | Read review
“book your dining reservations before you come, can always change but some places fill up in high season.”
 of 5 bubbles bgrisaitis, 30 Dec 2016 | Read review
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