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Hotel Casa San Agustin

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Hotel Casa San Agustin
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592 Reviews from our TripAdvisor Community

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Showing 407: English reviews
Montreal, Quebec, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 days ago NEW via mobile

We stayed at two hotels in Cartagena, one being San Augustin. It was one of the better hotels we have ever stayed at, from the amenities and room to the service. Their concierge, Katherine, took exceptional care of us - booked our day tours, restaurants and went above and beyond in every way possible. Katherine is the best! Highly recommend... More 

Helpful?
Thank Dan C
Elmhurst, Illinois
2 reviews
Reviewed 4 days ago NEW

This 30 room hotel, made from the combination of 3 adjacent houses is an incredible place with a great staff that couldn't do enough to make the guests feel comfortable and enjoy their visit. The location in the walled city was very central and ideal to explore the city. We stayed for four nights in late November and did not... More 

Helpful?
Thank Leena S
New York City, New York
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 days ago NEW

We just returned from 3 nights here. Positives:The hotel staff is very accommodating and lovely. Our 2 bed/2bath suite was gorgeous, spacious, and clean. Wonderful housekeeping. "The library and other common seating areas were very nice to read, meditate, etc. Perfect location inside the old city. Cons: NO GYM or gym access! The concierge serves as the reception as well,... More 

Helpful?
1 Thank Jennifer D
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

From the moment we walked into Casa San Augustin the staff made us feel so welcome. The hotel itself is a stunning property, a historic mansion converted into a hotel, it had so much charm and character. The rooms are quite large and the details in the design were beautiful - my mother is an interior designer and was so... More 

Helpful?
Thank Yassmin M
Level Contributor
38 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago

Great location, amazing decor, friendliest staff... Travelled with wife+2 year old and they got our room ready for our son, to the smallest datails. We got a private pool, double ceiling room which was out of this world. Thumbs up to Domingo, who would treat us like royalty every breakfast. Hotel made our Cartagena experience amazing.

Helpful?
Thank Rogerio C
Cali, Colombia
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 3 weeks ago

We stayed at this beautiful hotel for 4 days with my wife and kid, It was our first time that we stayed within Cartagena´s old town property, we always prefered a hotel with beach onsite but this wasn´t the case. This is a marvellous property with a very warm pool on first floor, spa, a very romantic restaurant called Alma.... More 

Helpful?
Thank Julian O
Richmond
Level Contributor
99 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 3 weeks ago via mobile

Very lovely 30 room boutique hotel centrally located within walking distance of everything you might want to see in Cartagena's old town. Beautifully refurbished old buildings, tasteful and modern but with original features retained. Lovely courtyard pool (heated), open until 10pm. Nice touches on arrival (special fruit drink, cold towel). Free wifi, breakfast included (was ok but rather limited, particularly... More 

Helpful?
Thank Caroline S
London, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago

We stayed at the hotel for 6 days and loved every moment. The hotel has been beautifully designed to reflect the property's heritage. The rooms are spacious and very comfortable. All the staff - from the doorman to the waiters - are 5 star and have made our stay a joy. The restaurant and bar are great places to relax... More 

Helpful?
Thank cocolondon88
Milwaukee, Wisconsin
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 17 October 2016

This place was a true oasis in the middle of the walled city. From the doorman to the hostesses to the bartenders and concierge-the entire team provided outstanding service. All associates spoke excellent English and were enthusiastic about helping to make the very best of my time there. I stopped by one afternoon for lunch and thought the place was... More 

Helpful?
Thank thomas b
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 October 2016

I stay in 140 Hotel nights a year and this is as good as it gets! We got to know many of the staff in our 4 nights and enjoyed them all; Katia, Gladys, Leonardo, Elkin & Adrianna...thank you for a great visit. Truly a beautiful hotel with a great staff in a fascinating city. This will be our only... More 

Helpful?
Thank Fred H
Carolina B, Gerente at Hotel Casa San Agustin, responded to this review

Dear Fred, Thank you very much for your exceptional comments. We are always working to improve our service. All our staff is committed to providing our guests an unforgettable stay and make them feel at home. We all hope to have the pleasure to welcome you again in our Hotel and our Alma Restaurant! Casa San Agustin always will be... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Laundry Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Casa San Agustín is a luxury boutique hotel of 20 refined guestrooms and 10 spacious suites in the city of Cartagena de Indias, Colombia. Three colonial homes have been totally renovated and lovingly restored to create the sense of staying in a well-curated and appointed home of a sophisticated best friend. Situated within the historic walled city, and dating from the 17th Century, the charm of the buildings has been enhanced with a respect for maintaining original frescoes in the library and wooden beamed ceilings. This hotel offers 1 restaurant with three different environments, bar, pool-bar, pool, solarium, 1 meeting room up to 40 people, library, concierge desk 24 hours, room service and massage service in a beautiful outdoor terrace ... more   less 

Additional Information about Hotel Casa San Agustin

Address: Calle de la Universidad No. 36 - 44 | Centro, Cartagena 130001, Colombia
Region: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range: $458 - $1,156 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Casa San Agustin 4.5*
Number of rooms: 30
Reservation Options:
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Hotel Style:
#2 Family Hotel in Cartagena
#3 Romantic Hotel in Cartagena
#3 Business Hotel in Cartagena
#3 Luxury Hotel in Cartagena
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Casa San Agustin staff and other travellers.
13 questions
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Wilton Manors, Florida

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the premium room, we wold like to try the pool rooms next time”
 of 5 bubbles 552leenas, 28 Nov 2016 | Read review
“Some rooms offer private pools, which are pretty cool.”
 of 5 bubbles rogerioc715, 14 Nov 2016 | Read review
“Contact Elena Pabuena if you need any special attention before your stay”
 of 5 bubbles juliano271, 10 Nov 2016 | Read review
“I had an upgraded room-junior suite I believe. Worth the extra IMHO”
 of 5 bubbles 287thomasb, 17 Oct 2016 | Read review
“Junior Suite was top shelf.”
 of 5 bubbles fredh530, 11 Oct 2016 | Read review
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