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Hampton by Hilton Cartagena

Traveller (460)
Room & Suite (201)
Pool & Beach (69)
Overview
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Av. San Martin #8-13, Cartagena 130001 Colombia See on map
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
Bar/Lounge
3.5 Star accommodation
Additional information
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Offers from Hampton by Hilton Cartagena
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Rooms
Jan. 27Jan. 28
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,832)
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427 results
Traveller rating
197
141
48
32
9
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LanguageEnglish
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197
141
48
32
9
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All reviews walled city floor lobby top floor rooftop pool boca grande old city complimentary breakfast bocagrande area the room was nice early check perfect hotel rooms are small water pressure the air conditioning arepas elevator gym
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1 - 5 of 427 reviews
Reviewed 1 week ago

Quality of room and amenities very basic, felt like airport hotel. Service ok but slow. Check-in took 15min. Service at the street level (similar to concierge) was nice. Location is good, close to many restaurants and beach.More

Review collected in partnership with Hampton
Date of stay: January 2019
Thank Inspire29036380651
Response from Maria Elsa A, General Manager at Hampton by Hilton CartagenaResponded 1 week ago

We are sorry we were not able to provide you with a better quality of service. We are always looking for ways to improve our customer experience and we try hard to make sure all of our guests have a great stay as we are...More

Hotel's Favourite
Reviewed December 10, 2018 via mobile

Stayed here in November for 2 nights with a friend. We really enjoyed the rooftop pool, which is staffed by a life guard who assists in bringing towels and you can enjoy a drink by the pool. The rooms were comfortable and the hotel offered...More

Date of stay: November 2018
1  Thank Travelfan353
Response from Maria Elsa A, General Manager at Hampton by Hilton CartagenaResponded December 10, 2018

Thank you for your valuable comments, which we will take into account to continue improving our level of service. We love that you have been Extremely Satisfied with our service in general and our staff who are always willing to provide you with a better...More

Reviewed 1 week ago via mobile

The hotel is OK. It is very well located, it is clean and breakfast was good. Here the bad things: 1. They have a problem with the pipes in the bathrooms. They make noise all day. After talking to some other people, it seems something...More

Date of stay: December 2018
Thank mariehd1985
Response from Maria Elsa A, General Manager at Hampton by Hilton CartagenaResponded 1 week ago

We are sorry we were not able to provide you with a better quality of service. We are always looking for ways to improve our customer experience and we try hard to make sure all of our guests have a great stay as we are...More

Reviewed 1 week ago via mobile

I am travelling in Colombia for a while. I have been here almost three weeks and this was by far the worst. I have stayed in expensive hotels, boutique hotels and guest houses depending on where I was. I spent a few nights in the...More

Date of stay: January 2019
Thank 43tasneema
Response from Maria Elsa A, General Manager at Hampton by Hilton CartagenaResponded 1 week ago

Thank you very much for your feedback. We are sorry that you did not leave our hotel 100% satisfied. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. We try hard...More

Reviewed 4 weeks ago via mobile

We didn’t like the neighborhood. It’s far away from the Walled city and Getsamani. Would recommend staying in those areas in stead. There is a beach next to the hotel, we went there the first day but quickly evacuated as we were attacked by vendors....More

Date of stay: December 2018
Thank LiljaJ
Response from Maria Elsa A, General Manager at Hampton by Hilton CartagenaResponded 4 weeks ago

Thank you for your time to evaluate our service. We regret that you have not been Extremely Satisfied with our service and we appreciate that you share the opportunities for improvement and provide a better experience in your next visit to our hotel. Thank you...More

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About
Description
Considered by many one of the top leisure destinations in the world, discover the enchanting heritage of the Caribbean with the Hampton by Hilton Cartagena located between the Caribbean Sea and the Cartagena Bay in the More vibrant neighborhood of Bocagrande, renowned for its commercial and touristic activity. Enjoy our sky lobby on the 16th floor or our pool terrace on the 17th floor. If you feel like going out at night, take a 5 minute taxi ride to the historic center where you can stroll the magical streets of the “walled city” or enjoy some of Cartagena’s finest bars, restaurants and night clubs. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Air Conditioning
Business Centre with Internet Access
Concierge
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Wheelchair Access
Beachfront
Room Service
Free Parking
Restaurant
Spa
Awards & Recognition
GreenLeaders Bronze level
GreenLeaders Bronze level
Hotel Style
Onsen
,
Business
,
Romantic
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
GreenLeaders Bronze level
GreenLeaders Bronze level
Contact Information
Hotel Style
Onsen
,
Business
,
Romantic
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
135
Price range
US$81 - US$140 (Based on Average Rates for a Standard Room)
Location
Colombia > Bolivar Department > Cartagena District > Cartagena
Hotel class
Awards & Recognition
GreenLeaders Bronze level
GreenLeaders Bronze level
Contact Information
Hotel Style
Onsen
,
Business
,
Romantic
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
135
Price range
US$81 - US$140 (Based on Average Rates for a Standard Room)
Location
Colombia > Bolivar Department > Cartagena District > Cartagena
Photos
Traveller (460)
Room & Suite (201)
Pool & Beach (69)
Dining (51)
Amenities (15)
Business Centre & Event Rooms (5)
Family and Play Areas (2)
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Questions & Answers
Ask a question
myerd2014
July 29, 2018|
AnswerShow all 4 answers
Response from 665alyp | Reviewed this property |
It’s a shady place so I’m sure. Are we talking about paid company? Probably then bc a few guests had issues with prostitution there.
0
Votes
PandaHouston
March 10, 2018|
Answer
Response from ecintron | Reviewed this property |
Hi, I went to Cartagena this past November and that is what I paid to get to the hotel...20,000 pesos with tip. You always want to confirm with the driver before you get in the car. Have a great and safe trip!
1
Vote
Room Tips
"Higher floor"
4gwt
Nov. 22, 2018
Read review
"Good view and located on the main strip"
371lionelj
Oct. 23, 2018
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"Higher floors get great views at this location"
WorldTravelerTodd
Aug. 28, 2018
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"Stay in a room closer to the lobby on the 16th floor."
acjazz48
Mar. 31, 2018
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