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This property is a disaster from beginning to end. Noisy environment, terrible food, dirty and hot rooms, so on and so forth, the worst place I have ever stayed. We asked to be moved from the assigned room to another one, due to bad A/C...More
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Response from HotelDoradoPlaza, Public Relations Manager at Hotel Dorado PlazaResponded 22 July 2017
Thank you for your honest opinion. We have sent your comments to the affected staff. I apologize for this bad experience. It is very disappointing to hear what happened, but we hope you give us another opportunity to show you that we have...More
The worst service you can get from front desk of a hotel! Waiters are good though but the front desk staff makes simple things complicated! I had to changed rooms 4 times in the one week that I'm staying and happy to be moving out...More
Response from HotelDoradoPlaza, Director de Relaciones Públicas at Hotel Dorado PlazaResponded 27 March 2017
We appreciate your coments, it's very important for us.
we apologize for the differents disadvantages, we will talk this with our employees and will take corresponding measures.
Thank you very much,
Everything everyone says about this hotel is absolutely true. It's the worst, especially when you are expecting a resort type, all inclusive, even if inexpensive hotel. For example, upon arrival after a very long flight, we were taken to THREE different rooms before finding one...More
If you are looking for Romance, this is not the place to be, neither if you are looking for a getaway... The place is crowded with families (I might say there are just colombians in this hotel) with little noisy kids.
If you choose a...More
Thank Juliana R
Response from HotelDoradoPlaza, Director de Relaciones Públicas at Hotel Dorado PlazaResponded 26 August 2016
Apreciamos mucho su opinión, esperamos que vuelva pronto para que disfrute nuevamente de nuestro excelente servicio.
Hotel is old, elevators did not work. Staff is not helpful at all. Entertainment never comply with activities times. They tried to overcharged you on everything, I paid for eight nights and they wanted me to pay for an additional three nights because their system...More
1 Thank RASD
Response from HotelDoradoPlaza, Director de Relaciones Públicas at Hotel Dorado PlazaResponded 3 August 2016
We apologize with you, our reason are yours, our customers.
Thank you very much for your opinion is very important for us. We hope that you come back soon.
Address: Avenida San Martin 4 - 41 | Bocagrande, Cartagena 130001, Colombia
Location: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range:US$65 - US$166 (Based on Average Rates for a Standard Room)
Hotel Class: 3 star
Number of rooms: 320
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Things to do
US$65 - US$166 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#26 On the Beach Hotel in Cartagena
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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