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InterContinental Cartagena De Indias

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Traveller (641)
Room & Suite (134)
Traveller (641)
Room & Suite (134)
Pool & Beach (61)
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Rooms
Nov. 25Nov. 26
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
The InterContinental Cartagena Hotel has 287 rooms and suites distributed in 26 modern and eclectic floors. It is part of a mixed used complex that includes the well-known shopping mall NAO+FUN, and a luxury, world-class casino. In its design, it gathers the latest in technology and high comfort with native elements that show off the best of the Caribbean’s architecture.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Room Service
Wheelchair Access
Restaurant
Bar/Lounge
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Refrigerator in room
Minibar
Good to know
HOTEL STYLE
Harbour View
Bay View
HOTEL CLASS
Hotel links
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:Annual Sale
Hotel deals
Reviews (760)
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338 results
Traveller rating
166
95
40
18
19
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LanguageEnglish
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166
95
40
18
19
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All reviews front desk great hotel infinity pool guest relations manager a quick cab ride old city ocean view king room we ordered room service fitness center walled city higher floor public beach hotel room cartagena de indias main restaurant pool side
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1 - 5 of 338 reviews
Reviewed 1 week ago via mobile

This woman is ready for a promotion or termination. If one or the other isn’t done soon she’ll scare away other elite customers. Get her out of customer service and into another position. She had her hair pulled back.More

Thank bbaril00
Response from Natalia R, Director de Relaciones con Clientes at InterContinental Cartagena De IndiasResponded 3 days ago

Dear "bbaril00", Thank you for taking the time to writing us. If you don’t mind; I would like to ask you for more details about your stay and what we could have done to improve your experience in order to take actions. Please do feel...More

Hotel's Favourite
Reviewed September 20, 2018 via mobile

What a great location this hotel has in front of the beautiful busy beach. The infiniti pool is absolutely gorgeous and huge - a fantastic place to lay out and hang out with family & friends for the day... All overlooking the beach. You will...More

1  Thank JuceRock L
Response from Natalia R, Director de Relaciones con Clientes at InterContinental Cartagena De IndiasResponded September 25, 2018

Dear “JuceRock L”, Thank you for taking the time to writing us and for your 5 stars review on Trip Advisor. I could not agree more with you about our privileged location, closed to malls, restaurants and off course just in front of the most...More

Reviewed 1 week ago

The hotel is clean, modern and nicely decorated. The staff at the front desk, front door, bar, restaurant and InterContinental Club were friendly and helpful. Particularly, Eduardo at the concierge desk was very helpful with providing local information, suggestions, directions, and arranging transportation (in fluent...More

Thank Chad314
Response from Natalia R, Director de Relaciones con Clientes at InterContinental Cartagena De IndiasResponded 1 week ago

Dear "Chad314", Thank you for taking the time and writing us this candid note about our staff and for your 5 stars comment on Trip Advisor. I am glad to know that Eduardo did a great job creating a memorable experience for you, as I...More

Reviewed 2 weeks ago via mobile

Great breakfast buffet and friendly staff. Excellent location and sizable room with great view to the beach. However the carpet was dirty with old stains and the walls in the bathroom were visible dirtyMore

Thank 547lenet
Response from Natalia R, Director de Relaciones con Clientes at InterContinental Cartagena De IndiasResponded 1 week ago

Dear “Lene T”, Thanks for sharing this feedback about your most recent stay with us. Your comments are the best way to improve the quality of our service, I will make sure to pass them to the person in charge in order to work on...More

Reviewed 2 weeks ago via mobile

Though the hotel stands near long public beach I do not recommend bathing or swimming there - dirty outworn sun chairs, garbage under your feet, numerous annoying shameless ‘masseurs’ and wandering vendors. The only option left was to use hotel’s open swimming pool but the...More

Thank Albert T
Response from Natalia R, Director de Relaciones con Clientes at InterContinental Cartagena De IndiasResponded 2 weeks ago

Dear "Albert T", Thank you for taking the time to writing us about your most recent experience in our hotel. We are deeply sorry to know that we did not meet your expectations, on behalf of all our team I would like to offer you...More

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Questions & Answers
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Terry B
November 4, 2018|
AnswerShow all 3 answers
Response from Natalia R | Property representative |
Dear Mr. Terry B, Thank you for contacting us. Regarding your inquiry, you can contact to Mr. Sergio Quiceno, our Chief Concierge, he will be pleased to help you with all your requests. His e-mail is Sergio.Quiceno at ihg... More
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jonnyblaise
October 7, 2018|
AnswerShow all 4 answers
Response from jtravels247 | Reviewed this property |
Yes. 1 room with 2 beds can be booked. After you make your reservation contact the hotel and inform them of your needs. FYI ask to speak with Isis. She is very accomadating.
0
Votes
Room Tips
"Well located hotel with Cartagena Plaza Mall. Excellent balcony view and exceptional service. Friendly..."
P5678KJcarlosg
4 weeks ago
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"Book a suite."
mzachery
4 weeks ago
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"Get an ocean view!"
IlianaB527
Sep. 3, 2018
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"Ask for a room on the 9th floor or higher for optimal views"
priscillae2018
Aug. 22, 2018
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PRICE RANGE
US$102 - US$306 (Based on Average Rates for a Standard Room)
LOCATION
ColombiaBolivar DepartmentCartagena DistrictCartagena
NUMBER OF ROOMS
287
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