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NH Collection Cartagena La Merced Royal

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#82 of 149 Hotels in Cartagena
Certificate of Excellence
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1 room 2 adults 0 children
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NH Collection Cartagena La Merced Royal
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118 Reviews from our TripAdvisor Community

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Showing 36: English reviews
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Rio de Janeiro, RJ
Reviewed 4 March 2017

A charming and beautifully restored hotel located in a quiet area, but within walking distance of the main attractions. It has a roof terrace with a jacuzzi and an amazing view. Perfect for recovering after the long daily sightseeing walks. The rooms are comfortable, with quality cotton linen and fluffy pillows, powerful air conditioning and modern bathroom facilities. The staff...

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Thank lucia115
Miami, Florida
Reviewed 28 February 2017

Went to a wedding and room toilet broken, no hot water, no safe box, phone not working, and their solution was a much smaller room for the same price. I moved to a different hotel and they denied any reimbursement. The WORST hospitality attitude and. It appropriate for a tourist city as Cartagena.

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Thank jppvelez
SilviaRicaurte, Gerente at NH Collection Cartagena La Merced Royal, responded to this review

Dear Mr. Peñuela, I really appreciate you took the time to review your experience with us. I would like to contact you in order to know more details about your stay and the problems you had in the Hotel. I personally spoke with the agency who made the reservation and they confirmed that you will be refunded. I deeply apologize...

Wellington, Florida
Reviewed 2 January 2017

We stay recently is this very nice hotel boutique. It's very well located in The historical center of Cartagena, it's close to a lot of touristic spots in that nice and interesting area. There are a lot of excellent walking distance restaurants around, the beaches and modern city is close too. The room was very comfortable and very clean all...

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Thank AHV175
Miami, Florida
Reviewed 12 October 2016 via mobile

NH Collection la Merced is a gorgeous hotel boutique located in the historical center of Cartagena, Colombia. It is the perfect place for those that seek for an upscale and intimate experience. The hotel has the perfect location, right in front of Teatro Heredia and walking distance of the main highlights of the city. About 10 minute later cab ride...

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Thank CarolinaGlobetrotter
Canberra, Australia
Reviewed 29 September 2016

This boutique hotel is really nice and the service is great. The Don Jaime room is amazing at is has sea views and is near the hotel's spa. The pool downstairs is nice but a bit small. Breakfast is good too but the restaurant is not open all day and the room service selection limited.

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Thank DCroce
Fremont, California
Reviewed 15 September 2016

The room was small but nice. Safe had been removed because it malfunctioned and was replaced the next day but not attached to the wall, so not very useful. Place however seemed very safe. The cold water in the shower delivered only a trickle so water became too hot eventually. The people were courteous and helpful, and they would serve...

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Thank Ekneler
Maple Grove, Minnesota, United States
Reviewed 12 July 2016

We stayed here while in Cartagena for our niece's wedding. Our family booked the entire hotel. They have an hot tub on the 4th floor that overlooks the ocean (hotel is located right next to the old wall. It is also within the old walled city, so it is an easy walk to all the shopping, restaurants, and history within...

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1Thank Rickmarv
Atlanta, Georgia
Reviewed 30 June 2016

I got a room with a broken water pipe that kept me up all night. Also the air conditioner barely worked and it was extremely hot the entire time I stayed. All that happened was I got offered another room with the same exact problem. Luckily I had reservations at another hotel for the other half of my stay.

Review collected in partnership with NH Hotels
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1Thank jtd443
South Miami, Florida
Reviewed 25 May 2016

Fantastically situated within the old city of Cartagena. Quite, comfortable and easy to get around. Beautiful decorated, the pools is small and very nice. Our room was huge, spacious and very clean. Staff was very attentive, accommodating and helpful. My breakfast staple was arepas de huevo. Delish!!!

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Thank Macarena S
Scottsdale, Arizona
Reviewed 10 April 2016

This little hotel is located within the fortified quarters of Old Cartagena right across from Teatro Heredia and very close to many historic landmarks of the city. 눇Location is ideal and hard to beat. The small staff is very attentive and gave their 100% to make us feel comfortable. However, you do notice that they run a short crew; the...

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2Thank MVDaddio

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Amenities

Highlights
  • Pool
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Room Service
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
La Merced Hotel Boutique was designed to offer its guests a place where they will enjoy the full comfort of a first class hotel/in the privacy that you will only find at home. All the rates Includes free high speed internet access/breakfast and airport transfers if you provide the flight information. Experiencing Cartagena will give you a unique feeling of history/beauty and magic.La Merced Hotel boutique is part of the historical past filled with pirates/sea and treasures. This Boutiques mansion was built during the first half of the XVIII century.It was both the scene and the target of countless battles and its history is closely linked to that of colonial Cartagena. ... more   less 

Additional Information about NH Collection Cartagena La Merced Royal

Address: Calle Don Sancho No. 36 - 165 | Centro, Cartagena 3333, Colombia
Region: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range: $220 - $365 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — NH Collection Cartagena La Merced Royal 3.5*
Number of rooms: 9
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Questions & Answers

Here's what travellers have asked, with answers from NH Collection Cartagena La Merced Royal staff and other travellers.
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Jensen Beach
10 months ago

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Questions? Get answers from NH Collection Cartagena La Merced Royal staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The upper floor rooms have a better view.”
lucia115, 4 Mar 2017 | Read review
“Don Jaime room is the best”
DCroce, 29 Sep 2016 | Read review
“No elevators; if stairs are an issue ask for a room on a lower floor. One of the suites on the 4th floor has an ocean view.”
Rickmarv, 12 Jul 2016 | Read review
“ask for room "Doña Carmen" in the roof top.”
Helena2020, 19 Mar 2016 | Read review
“Very nice rooms”
43shawnr, 19 May 2015 | Read review
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