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NH Collection Royal Medellin

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#3 of 103 Hotels in Medellin
Certificate of Excellence
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1 room 2 adults 0 children
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NH Collection Royal Medellin
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693 Reviews from our TripAdvisor Community

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Showing 330: English reviews
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Reviewed 4 days ago NEWvia mobile

AwfulI, went for 3 days and got mugged by a cab driver which I had asked for in the front desk. I got back to the hotel to pack and leave they did not offer any help or reimbursed the day I had left! Please note it was 2pm so I had a full day prepaid !

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Helpful?
Thank Antonio F
Manchester, United Kingdom
Reviewed 5 days ago NEW

Nice hotel. Good rooms. Quiet location. Good breakfast. Nice swimming pool area. good, helpful concierge. The main problem with this hotel is it's location. It is a 15-20 minute walk to El poblado which is where the action is. It is also a 25-30 minute walk to the tram system which is the best way to get around Medellin. I...

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Helpful?
Thank karina d
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal Medellin, responded to this review

Dear Guest: Thank you so much for the review and comments. They are so important for our company. In NH Collection Royal Medellin we are attentive to all you needs and expectations just to make your stay comfortable and memorable. Regarding you comment about our location, we are located in the best area in El Poblado neighborhood, where you can...

Texas
Reviewed 6 days ago NEWvia mobile

After a week of motorcycling in Colombia, I was beginning to give up on staying at a well appointed room where everything worked well. This place does it right! The room has two comfy swivel armchairs, a wonderful bed with soft sheets and comfy pillows, and plenty of space for two people to spread out their luggage. We have outlets...

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Helpful?
Thank blesk3
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal Medellin, responded to this review

Dear Guest: First of all we want to thank you for this kind review about our property. It is so important for our company to be the best option for you when you think of traveling. We will extend these words to our Staff and we assure you they are going to be so proud and happy to know them....

Reviewed 2 weeks ago

no soul, ugly hotel, below average food. The service is friendly but inneficient. The restaurant is highly understaff, so I spent half of my meal asking for things twice and three times. The rooms are nice though, and very clean. Don't expect any style or personalized anything. It's ok if you are on business for one night, and that's it.

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Helpful?
Thank carina b
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal Medellin, responded to this review

Dear Guest: Thank you so much for your review and comments, which is really important for our company. We will take care of your suggestions about the service and work very hard to continue giving the service you deserve. We really apologize for these inconveniences, as we are always paying attention to all our guests needs. About the hotel style...

Reviewed 2 weeks ago via mobile

I am very impressed with the comfort of the rooms at this hotel. They are spacious and well decorated with an efficient A/C. But above all the rooms are super quiet and, as far as I'm concerned, silence is by far the most important quality in a hotel room. I include a photo of the thick double window in my...

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Helpful?
Thank Jerome L
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal Medellin, responded to this review

Dear Guest: First of all we want to thank you for sharing your opinion with all of us. It is so important for our company and collaborators. We are so happy to know your kind words about your stay with us. We will spread them to all our Collaborators and we assure you they are going to be so hhapy...

Brighton, United Kingdom
Reviewed 4 weeks ago

Excellent location next to a very large American style shopping and dining mall. Medellin is huge so you will need to take cabs everywhere else. The hotel is very attractive-contemporary and stylish public areas. However the rooms are soulless and bland with awful energy saving lights giving a very dim and depressing impression. Also probably one of the most boring...

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Helpful?
Thank a m
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal Medellin, responded to this review

Dear Guest: Thank you so much for the review, which is really important to us. We are so happy to know that you enjoy the quality of our service and attention and that our Staff made your stay something memorable. About the rooms decoration, we have a minimalist style that makes the room environment to be clear and soft, all...

Fairfax, Virginia
Reviewed 14 January 2017

LOVED this hotel. Possibly the most comfortable bed & pillows I've ever had. The room was very spacious -- lots of counter/storage space and room for my large suitcase to lie open at waist height in the built-in rack. The breakfast buffet is beyond compare! SO good. So much variety and so delicious. I've traveled extensively and I might have...

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Helpful?
Thank Cindy C
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal Medellin, responded to this review

Dear Guest: Thank you so much for your review. Our company is so thankful for your kind words and we assure you we will extend them to all our Staff, as they work so hard to make your stay in this city a great experience. In NH Collection Royal Medellin we have designed the most complete standards just to give...

Paris, France
Reviewed 13 January 2017 via mobile

We chose this hotel before knowing Medellin since we were a little worried about security and so opted for something standard in a "safe" neighbourhood. We wanted something western to be sure of good soundproofing which is sadly often a problem... The neighbourhood felt very safe indeed - very upmarket, green but in no way typically Colombian. Slick new buildings...

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Helpful?
Thank luxingzhe
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal Medellin, responded to this review

Dear Guest: Thank you so much for your review and comments about the stay with us. It is a pleasure to be your genuine hosts. We feel so proud to know that you found all you that you were looking for in our hotel and you enjoyed the stay. We are here to help you and to make all your...

Liverpool, United Kingdom
Reviewed 13 January 2017

A very good modern hotel in a quiet part of Medellin. It has everything you would expect of a hotel catering for the business and tourist trade. Friendly and helpful staff, prompt service, a great breakfast buffet and a good restaurant. Convenient for shopping and a short very cheap taxi ride to all the restaurants and nightlife.

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Helpful?
Thank gastronaut2016
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal Medellin, responded to this review

Dear Guest: First of all we want to thank you for your review, which is really important to us. We are so happy to know you did enjoy your stay with us and that you found all that you need to have a memorable time in Medellin. We will extend your words to our Staff and we assure they are...

Dubai, Dubai, United Arab Emirates
Reviewed 8 January 2017

The perfect hotel in a great location with GREAT people to help with everything. I have stayed here before and glad I stayed again recently. Same personal service, very nice breakfast buffet out near the pool (although the cereals were a bit stale each morning :-(. But the personnel working the front desk and the doormen are fantastic. Anything you...

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Helpful?
Thank Patrick L
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal Medellin, responded to this review

Dear guest: We want to thank you for such those kind words about the stay. It is so important for our company to know your pint of view. We will extend your comment to our helpers and we assure they are going to be so happy to know that you did have a great experience and that you always count...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
This Luxury Hotel with the ultimate expression of design and technology is an excellent choice for business and tourism travelers. Ideally located in the heart of El Poblado one of the most prestigious areas of the city at walking distance from Santa Fe and Oviedo Shopping malls. Our 125 rooms and 9 suites are equipped with all the ingredients to guarantee an enjoyable stay. In addition to our excellent facilities we offer a friendly atmosphere and a warm smile. Our clients benefit from the comforts and technology of our modern Business Center and our versatile Meeting Rooms. The Medellin Royal Hotel Service include a relaxing Spa and fitness center swimming pool free parking dry cleaning service and 24-hour room service. Enjoy in our restaurant the best Neo Latina cuisine that blends the delicate fusion flavors of Colombia and the International processes. The Bar with a panoramic magically green view creates an enjoyable mood for a meeting or a relaxing drink. ... more   less 

Additional Information about NH Collection Royal Medellin

Address: Cra. 42 No.5 Sur-130 | (El Poblado), Medellin, Colombia
Region: Colombia > Antioquia Department > Medellin
Price Range: $109 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Collection Royal Medellin 4*
Number of rooms: 134
Reservation Options:
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Also Known As:
Medellin Royal Hotel Medellin
Hotel Style:
#1 Spa Hotel in Medellin
#1 Business Hotel in Medellin
#1 Luxury Hotel in Medellin
#1 Romantic Hotel in Medellin
#5 Family Hotel in Medellin
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Questions & Answers

Here's what travellers have asked, with answers from NH Collection Royal Medellin staff and other travellers.
21 questions
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Questions? Get answers from NH Collection Royal Medellin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms towards the top (there are 11 floors) offer great views of the city.”
 of 5 bubbles am237, 20 Jan 2017 | Read review
“High floor rooms have the best view of the mountains”
 of 5 bubbles ErnestoS899, 2 Nov 2016 | Read review
“Superior room was more than adaquate”
 of 5 bubbles MrKeats, 5 Sep 2016 | Read review
“Select a suite as these rooms are large and comfortable!”
 of 5 bubbles dr_O_inFl, 13 Aug 2016 | Read review
“Pick the pool side”
 of 5 bubbles Wenny754, 9 Aug 2016 | Read review
5 of 5