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NH Collection Royal Medellin

833 reviews
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Traveller (203)
Room & Suite (75)
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Overview
  • Excellent60%
  • Very good29%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“great hotel”(39 reviews)
“lap pool”(6 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
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Offers from NH Collection Royal Medellin
Special Offer: GET UP TO 25% OFF!
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Reviews (833)Write a Review
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All reviewsgreat hotellap poolthe santa fe mallbreakfast buffet islarge mallwalking distanceel pobladobusiness hotelroom serviceshopping centerhotel is locatedfront desk staffrooms are largegreat optionbusiness tripcoffee makereach morning
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1 - 5 of 403 reviews
Reviewed 1 week ago

My mother and I stayed here in December of 2017. The hotel is impeccable! The rooms are wonderful, the staff is lovely and the food was always very good. The thing that really stood out was the willingness of the staff. They are always ready...More

Thank IslandTraveler07
Response from GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal MedellinResponded 1 week ago

Dear Guest, Thank you so much for you kind words and evaluation about our service and Staff, which is very enriching for all who work in NH Collection Royal Medellin. We will extend your words to Juan Claudio and assure you he is going to...More

Reviewed 1 week ago

If we could add a sixth star to the hotel, we would, for the location, the sumptuous rooms, pampering breakfast and above all, the service of the staff. Santiago took care of us, as if he was our special guide. He marked for us places...More

Thank eilatnegev
Response from GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal MedellinResponded 1 week ago

Dear Eilatlegev, First of all we thank you so much for such those lovely words about our property and staff, punctual case Santiago who is always attentive to be your genuine host. Remember that all the benefits we have for you as location, comfortable facilities...More

Reviewed 1 week ago

Gerencia, Greetings, I am writing this email to express my sincere gratitude to the exceptional fantastic customer service I recieved from the front desk staff and the bell hops during my stay. David, Juan Camilo and Santiago are an asset to your organization. Muy muy...More

Thank Ogiis A
Response from GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal MedellinResponded 1 week ago

Dear Ogiis, We feel so proud to know these kind words and really appreciate them. Thank you so much for expressing your gratitude which means so much for our collaborators and company, as we work every day to be the best product for you. We...More

Reviewed 2 weeks ago

Very kind staff and excellent breakfast. Nicely situated in Medellin, very close to upgrade shoppingcenters. Very nice and clean room. Airconditioning in the room was dusty. The staff was very helpfull in finding our way through the city.More

Review collected in partnership with NH Hotels
Thank jacobusr2018
Response from GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal MedellinResponded 1 week ago

Dear Jacobus, First of all we thank you so much for taking the time to comment on your stay. It is very enriching for our company to know your point of view, which in this case was satisfactory. In the other hand, we really sorry...More

Reviewed 3 weeks ago

The hotel is in a safe upscale neighborhood. There is a shopping mall two blocks away. The staff was the warmest and most helpful I've encountered in a hotel stay. The facilities are in great shape. There is an outdoor pool. My room had a...More

Thank Paul S
Response from GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal MedellinResponded 3 weeks ago

Dear Guest, We are so happy to know you had a great stay in our property and also in Medellin. As you expressed, our location is privileged and surrounded by the most important activities in the area. We also have public transportation like buses, metro...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Multilingual Staff
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$69 - US$213 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Medellin
#1 Business Hotel in Medellin
#2 Spa Hotel in Medellin
#2 Luxury Hotel in Medellin
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$69 - US$213 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Medellin
#1 Business Hotel in Medellin
#2 Spa Hotel in Medellin
#2 Luxury Hotel in Medellin
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (203)
Room & Suite (75)
Dining (26)
Pool & Beach (10)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
Ask a question
DustyDiamond
1 November 2017|
AnswerShow all 3 answers
Response from VIPCA | Reviewed this property |
Yes, there is door closed the bathroom.
0
Votes
dancethrulife
19 October 2017|
AnswerShow all 7 answers
Response from GuestServiceRoyal | Property representative |
Dear Customer, Regarding your questions, NH hotel group has the same standards around the world, however its hotels are totally different in each region. In our case, our hotel is way different from the Barri Gotic. About... More
1
Vote
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Corinnewbs
26 July 2017|
AnswerShow all 5 answers
Response from GuestServiceRoyal | Property representative |
Dear Customer: Special regards, About your question, we do have king size beds. Hope to count on you for your stay in Medellin. It Would be a pleasure. Customer Service.
0
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Room Tips
"There was a lot of noise from the hall outside my room. If you're not a deep sleeper, this probably is..."
Read review
"The suite has a large sitting area and a small dining table, however, there isn't a door separating the..."
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"The suite worked well for us"
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"Highest floor possible with city view is probably the best."
Read review
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