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Ibis Medellin

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Ibis Medellin
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952 Reviews from our TripAdvisor Community

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Showing 172: English reviews
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Edinburgh, United Kingdom
Reviewed 2 days ago NEWvia mobile

You generally know what to expect from an Ibis and this one was no different to many I have stayed in across Europe. Clean, large, good quality rooms. Unlike some others I found the front desk staff very helpful and the other staff were great too, particularly the restaurant and bar managers who tolerated and encouraged our faltering Spanish. I...

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Helpful?
Thank Paul S
Armenia, Colombia
Reviewed 2 weeks ago

The hotel is very easy to access, and very comfortable. the staff was really nice and friendly. The room is clean and comfortable with a nice city view. I had breakfast and was perfect. A good buffet with plenty of choices. Nice price, good internet, i needed to do a meeting online and worked as I needed.

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Helpful?
Thank mapaulinavet2013
Hotel Ibis Mede... C, Front Office Manager at Ibis Medellin, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Medellin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Reviewed 2 weeks ago via mobile

We have never been greeted so rudely ever anywhere else in the word! The hotel is ok I guess, but just the impression of being greeted by mean and rude people for no reason at all is sad! Actually it's so sad that it makes write that review to try to spare other travelers from visiting! Unless you want to...

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Helpful?
Thank Fares C
Hotel Ibis Mede... C, Front Office Manager at Ibis Medellin, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn...

Reviewed 3 weeks ago via mobile

Great hotel,great service! My luggage was left in ft . Lauderdale and when it arrived the hotel received it and as soon as I walked in it was handed to me. also the lady in the front her name is Isabel who was super helpful and nice.one of the nicest people I've met

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Helpful?
Thank Mohammad M
Hotel Ibis Mede... C, Front Office Manager at Ibis Medellin, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Medellin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

turkey
Reviewed 3 weeks ago

Review collected in partnership with Accorhotels.com
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Helpful?
Thank 123456turkey
Hotel Ibis Mede... C, Front Office Manager at Ibis Medellin, responded to this review

Medellin, Colombia
Reviewed 3 weeks ago

I thoroughly enjoyed my stay at the Ibis Medellín and will definitely recommend it to friends. The room was clean, the staff were friendly and helpful and the security were efficient. I did have an issue with my toilet as I wasn't aware I shouldn't flush paper down the toilet - I would've like to be informed of this upon...

Review collected in partnership with Ibis Hotels
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Helpful?
Thank Fal C
Hotel Ibis Mede... C, Front Office Manager at Ibis Medellin, responded to this review

Dear Guest We very much appreciate your comments about your stay at the ibis Medellin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Davie, Florida
Reviewed 4 weeks ago

I stayed a week at this hotel. It is close to great food, the Museum of Modern Art, a lovely park, and 4 long blocks from the Metro. The room was basic, with a decent view of the city. There is no coffee maker, however the coffee in the lobby is cheap and very good. The blackout drapes do a...

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Helpful?
Thank blindman20002000
Hotel Ibis Mede... C, Front Office Manager at Ibis Medellin, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Medellin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank...

Europe
Reviewed 4 weeks ago

Pretty much a standard Ibis, up to all the international standards you would expect - which sets it above comparable hotels in the city. Almost everything is well done. I would have given them a 5, but they are let down by some of the staff who are less than friendly and helpful, some are cool and downright unhelpful –...

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Helpful?
Thank Danno_99
Hotel Ibis Mede... C, Front Office Manager at Ibis Medellin, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Medellin. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the issue you mentioned and prevent future occurrence. We...

Perth, Australia
Reviewed 4 weeks ago

Arrived hoping for some peace and quiet after a long flight only to be greeted by a long check in line and only 1 desk open at reception. After waiting for what seemed like an eternity, I finally headed up to the room to what I hoped for a nice and relaxing evening. This hotel is situated right next to...

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Helpful?
Thank AussieAdz88
Hotel Ibis Mede... C, Front Office Manager at Ibis Medellin, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn...

Boynton Beach, Florida
Reviewed 22 February 2017

Overall the hotel was clean, and the room was sufficient for my needs. The staff was extremely friendly and helpful at all times. Breakfast each day was good. The only thing missing is an Exercise Room. It would have been helpful if the Hotel provided an Exercise Room with at least some Cardiovascular Equipment. Otherwise, it was a very pleasant...

Review collected in partnership with Ibis Hotels
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1Thank B3045PQmichaelf
Hotel Ibis Mede... C, Front Office Manager at Ibis Medellin, responded to this review

Dear Guest, Thank you for taking the time to share your experience with us. This feedback like this that learn us to improve. We hope to welcome you back to our hotel very soon!

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Free Parking
  • Meeting Rooms
Official Description (provided by the hotel)
Located between one of the most important neighborhoods of the city and the downtown. Five minutes away from Plaza Mayor, the city's convention center. A few steps from The Museum of Modern Art of Medellin and a 7 minute walk from our nearest train station. ... more   less 

Additional Information about Ibis Medellin

Address: Calle 20 #44-16, Medellin 5001000, Colombia
Region: Colombia > Antioquia Department > Medellin
Price Range: $47 - $75 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Medellin 3*
Number of rooms: 216
Reservation Options:
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Hotel Style:
#3 Best Value Hotel in Medellin
#8 Romantic Hotel in Medellin
#11 Family Hotel in Medellin
#12 Business Hotel in Medellin
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Questions & Answers

Here's what travellers have asked, with answers from Ibis Medellin staff and other travellers.
13 questions
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Ibarra, Ecuador
over a year ago

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Questions? Get answers from Ibis Medellin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A clearer indication of how to login into the wi-fi would be helpful, otherwise I was really happy with the room and service I received.”
 of 5 bubbles , 7 Mar 2017 | Read review
“Ask for a room high up and with a nice wiew. I did and ended up on the top floor on the side with a wiew.”
 of 5 bubbles blindman20002000, 1 Mar 2017 | Read review
“The restaurant service is good.”
 of 5 bubbles 745lauraem, 12 Dec 2016 | Read review
“Higher rooms.. better view. All rooms are the same.”
 of 5 bubbles Fllblueguy, 29 Aug 2016 | Read review
“as always, stay away from the elevator”
 of 5 bubbles MrKeats, 13 Aug 2016 | Read review
5 of 5