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Best Western Plus Santa Marta Hotel

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Traveller (88)
Dining (15)
Pool & Beach (14)
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Overview
  • Excellent62%
  • Very good30%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
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Reviews (189)
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All reviewsmodern hotelrooftop pool is greatfifth floorgreat hotelstayed hererooms are cleanroom serviceenjoyed my staycomfortable bedwithin walking distanceparque de los noviostayrona parkgymnoiseresolvedpassportwifi
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1 - 5 of 35 reviews
Reviewed 12 February 2018

Stayed here for 2 days and really liked it. This Best Western is much nicer than what you see back in the US. It has a real nice rooftop pool on or about the 17th floor with a nice view of the mountains and the...More

Thank Jafo19D
Response from Jorge Alberto R, Director de Recepción at Best Western Plus Santa Marta HotelResponded 13 February 2018

Dear Jafo 19 D Thank you for taking the time to share your impressions with us after your stay at the Best Western Plus Santa Marta Hotel. All comments are important to us and we consider them opportunities to provide a better service every time....More

Hotel's Favourite
Reviewed 12 January 2018

The hotel has a terrace with great view of the city, the port and the sea. With a nice pool that is not crowded, bar serves well prepared drinks. It has walking distance to many restaurants and bars in Santa Marta. Going to the Tayrona...More

Thank John F
Response from Jorge Alberto R, Director de Recepción at Best Western Plus Santa Marta HotelResponded 16 January 2018

Dear John F Thank you for taking the time to share your impressions with us after your stay at the Best Western Plus Santa Marta Hotel. All comments are important to us and we consider them opportunities to provide a better service every time. For...More

Reviewed 1 January 2018 via mobile

We stayed here for New Years and had a nice stay. We had to move because and additional member of the family arrived and the room was just too small for three with no option of an extra bed due to the high season. I...More

Thank claudiast
Response from Jorge Alberto R, Director de Recepción at Best Western Plus Santa Marta HotelResponded 9 January 2018

Dear Claudia. Thank you very much for that very flattering comment, it is a pleasure to read those words and know that with us he had a magnificent and legendary experience, that every detail was of his total pleasure. For us, your feedback is the...More

Reviewed 19 December 2017 via mobile

Hi, we had a booking for 4 nights, but stayed only 2. Hotel is relatively new but has few caveats from our perspective: - It's close to but not within the tourist centre, so we were advised to take a taxi in the evenings when...More

Thank Marten H
Response from Jorge Alberto R, Director de Recepción at Best Western Plus Santa Marta HotelResponded 9 January 2018

Dear Marten Thank you for taking the time to share your impressions with us after your stay at the Best Western Plus Santa Marta Hotel. All comments are important to us and we consider them opportunities to provide a better service every time. Be certain...More

Reviewed 23 November 2017

Stayed here in November 2017 when the hotel was pretty full for a multinational sporting event. The rooms are modern and comfortable. Everything was clean. The gym is very small, with a few pieces of cardio equipment, and some very light weights (up to 25...More

1  Thank Sikandar H. K
Response from Jorge Alberto R, Director de Recepción at Best Western Plus Santa Marta HotelResponded 7 December 2017

Dear Sikandar. Thank you for taking the time to share your impressions with us after your stay at the Best Western Plus Santa Marta Hotel. All comments are important to us and we consider them opportunities to provide a better service every time. Be certain...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Breakfast included
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$81 - US$134 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$81 - US$134 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (88)
Dining (15)
Pool & Beach (14)
Room & Suite (13)
Family and Play Areas (11)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Jillian M
27 November 2016|
AnswerShow all 2 answers
Response from Jorge Alberto R | Property representative |
Yes, We do. The hotel offers transfer pick up form the airport.
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Room Tips
"Get a room on a higher floor on the ocean side for a bay view."
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"Ask for Sea view rooms"
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"ask for the side of the hotel that faces the mountains......wow!"
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"The side facing town has great views of SM and the bay from upper floors."
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