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Zuana Beach Resort

Travellers' Choice award winner
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Zuana Beach Resort
Zuana Beach Resort
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1,406 Reviews from our TripAdvisor Community

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Showing 111: English reviews
Reviewed 22 December 2016 via mobile

We stayed for 2 nights with some friends, nobody speaks english, they have no clue about good service, we arrived at 10:40pm super hungry and everything in the hotel closes at 11pm so forget about food, drinks or anything after that hour. The next day we went to the bar in the hotel at 10 and they told us it...

3Thank Worldtraveller527
Socialmediazuana, Departamento de Servicio al Cliente- Zuana Beach Resort at Zuana Beach Resort, responded to this review

Dear guest, Please accept our sincere apologies for some inconvenience during staying. We offered food and beverage service in different places and schedule this is due to some areas were closed, we are working to improve the internet service and we can´t thank you enough for your comments.

Reviewed 11 November 2016

getaroom dropped the ball and messed up my already paid in advance reservation, 1st they wouldn't let me into the property because no one had my name anywhere, after showing the security person my cell phone displaying the information and paid confirmed reservation, he called different people and finally let me drive into the property. When I tried to check...

1Thank DavidACorona
Reviewed 26 October 2016

Food and beverage choices are limited compared to other resorts of this size and quality. WiFi throughout the common areas is so bad that I had to use the hotspot on my phone. Complete lack of internet connectivity in the rooms despite a WiFi connection. This is a show-stopper for me. Seriously? Guard your food in the main restaurant if...

2Thank Jay L
A TripAdvisor Member
Level Contributor
9 reviews
1 helpful vote
Reviewed 11 October 2016 via mobile

Kids loved it as the pools are fantastic and video games decent. Breakfast are great but 5 stars in Colombia is not the same as other countries 5 stars. Ordered one meal there in 5 days and it was very average. Everything there is over priced. There is a mall 10 mind walk where you can get plenty food and...

1Thank A TripAdvisor Member
Lausanne, Switzerland
Reviewed 11 August 2016 via mobile

Stayed for two nights in the hotel and booked a double room only with breakfast included. The rooms are spatious and clean. The view from the balcony is quite nice as you see the entire resort and the sea and can catch amazing sunsets from that point. Breakfast was really good. Included a variety of dishes both local and international....

2Thank Iuliamihai
Socialmediazuana, Departamento de Servicio al Cliente at Zuana Beach Resort, responded to this review

Thank you for taking the time to tell us about your enjoyable experience with Zuana. We are working in our wireless net-work to improve the service. Many thanks for your comments.

Reviewed 5 August 2016 via mobile

It is a beautiful location and beautiful facilities ; the beach is gorgeous and the view from the rooms is amazing . Rooms are clean and comfortable but nothing special. Breakfast is good . The few things that we didn't like: wifi is only avalible at the lobby not in the rooms!!! The gym Close extremely early !!!

1Thank Monicasdc
Bogota, Colombia
Reviewed 25 July 2016 via mobile

Zuana Beach resort is a very good hotel located very close to the airport and to "El Rodadero" area. Not so close to downtown Santa Marta. From the airport to the hotel is a 10 minutes ride and the cost is between 15k and 20k pesos. Once you arrive to the hotel there are two gates, the old and the...

5Thank Diego G
Reviewed 23 July 2016 via mobile

Zuana Resort has a nice pool area, great food and big, spacious rooms Restaurant and pool area need better service by servers Overall this resort needs to add more activities thru the day to keep you engaged

Thank Mauricio N
London, England, United Kingdom
Reviewed 26 June 2016 via mobile

We stayed a week via Interval and although pleasant enough there are some issues that niggle and are easily dealt with. Over five years ago we stayed in the nearby Irotama resort and they had fast wifi in ever room, scoot forward to today and Zuana doesn't have any wifi except in the lobby area and in one defined area...

Toronto, Canada
Reviewed 23 June 2016 via mobile

I love this resort. Beautiful pools and beach, well landscaped and maintained and lots of things to do onsite. Everything from bowling to tennis, it was a nice place to unwind. The room was spacious with a kitchenette and everything looked modern and renovated. The breakfast buffet was above average with lots of choices, we also enjoyed the close walking...

Thank 937Joe

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07/05/2017 08/05/2017
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  • Pool
  • Free Internet
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Public Wifi
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Between the mountains and the Colombian Caribbean sea you find Santa Marta, the oldest city in South America. In the middle of this tropical paradise and its charm is Zuana Beach Resort. This five star resort offers privileged landscapes and amazing tourist activities that allow relaxation and recreation of its visitantes. In Zuana you can have it all, the best beaches, great service and exclusive accommodation, which makes this the ideal destination to visit and enjoy. ... more   less 

Additional Information about Zuana Beach Resort

Address: Carrera 2 No. 6-80 | Bello Horizonte, Santa Marta 470006, Colombia
Region: Colombia > Magdalena Department > Santa Marta District > Santa Marta
Price Range: $157 - $342 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Zuana Beach Resort 3.5*
Number of rooms: 330
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Travelocity, Expedia, Agoda, Hotels.com, Orbitz, Priceline, TripOnline SA, getaroom.com and HotelQuickly so you can book your Zuana Beach Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Zuana Beach Hotel Santa Marta
Zuana Beach Santa Marta
Hotel Style:
#3 Family Hotel in Santa Marta
#3 On the Beach Hotel in Santa Marta
#4 Spa Hotel in Santa Marta
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Questions & Answers

Here's what travellers have asked, with answers from Zuana Beach Resort staff and other travellers.
37 questions
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Questions? Get answers from Zuana Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“New tower we heard is great”
338alexandraz, 23 Apr 2017 | Read review
“Tower 2 seems the best”
johnyoung22222, 18 Jan 2017 | Read review
“Ask for a ocean view in the new tower if you don't you will get the old building in front of the kiddie pool.”
468jamaalw, 5 Jan 2017 | Read review
“Don't book from tripadvisor and/or getaroom, you will loose time and money”
DavidACorona, 11 Nov 2016 | Read review
“elevators are near the lobby only not on the beach end of Tower 1”
jayl381, 26 Oct 2016 | Read review
5 of 5
US$96* /night
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Prices are for 1 room, 2 adults
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