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Zuana Beach Resort

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Traveller (690)
Pool & Beach (249)
Room & Suite (196)
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Overview
  • Excellent48%
  • Very good30%
  • Average13%
  • Poor6%
  • Terrible3%
Travellers talk about
“new tower”(8 reviews)
“star resort”(4 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
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Reviews (1,748)
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33
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37
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11
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All reviewsnew towerclose to the airportstar resorttoaster ovenfood in the main restaurantcharged pesosnice resortthe wi fiinternational hotelpools are greatkids poolel rodaderorestaurants and barstayrona national parkdoggiesfantasticobeaches
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21 - 25 of 138 reviews
Reviewed 25 July 2017

The resort was excellent and very well maintained. I look forward to going again and staying longer. I would have like more of a night time activities. After 10 pm it was very quiet and not much to do.

Review collected in partnership with this hotel
Thank dlott69
Response from Socialmediazuana, Departamento de Servicio al Cliente at Zuana Beach ResortResponded 31 July 2017

Thank you for taking the time to tell us about your enjoyable experience with Zuana. We are delighted your experience at our Resort and commentary motivates us to keep working to continue to grow.

Reviewed 20 July 2017

Staying here you can really appreciate the beauty in Colombia. I went here when I was a lot younger with my family and the other Colombian kids that were staying there at the time were so friendly and excepting of me given that I was...More

Thank Laura Rebecca S
Reviewed 6 July 2017 via mobile

This was the worst hotel in Colombia that we stayed on in our 1 month trip. The hotel has the weirdest charging system, you feel that you went back in time. They charge you for everything ahead of time without you even knowing and at...More

5  Thank Flory N
Reviewed 2 July 2017

We had our wedding party at this hotel. The best service ever. Nice beach and excellent view from the 15th floor. We enjoyed the breakfast with local food. The hotel is close to the airport, 10 min from Rodadero and 20 from Santa Marta. If...More

Thank Wilmar186
Response from Socialmediazuana, Departamento de Servicio al Cliente at Zuana Beach ResortResponded 8 September 2017

Thank you for your 5* review! We are very glad to hear you enjoyed your stay with us. Here at our hotel we aim to make all guests experiences extra special and we are glad to hear we did so for you. Please be assured...More

Reviewed 20 June 2017

I spent 2 nights at Zuana and was surprised by a lot of the amenities. The multiple pools allowed us to find our own private spot. The terrace view of the ocean while sitting in Jacuzzi was awesome.The slides were fun to go down !...More

Thank swalsh22
Response from Socialmediazuana, Departamento de Servicio al Cliente- Zuana Beach Resort at Zuana Beach ResortResponded 5 July 2017

Thank you for taking the time to tell us about your enjoyable experience with Zuana. We are working in our check-in process to improve the service. Many thanks for your comments.

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Internet
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$101 - US$236 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Santa Marta
#6 On the Beach Hotel in Santa Marta
#7 Spa Hotel in Santa Marta
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$101 - US$236 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Santa Marta
#6 On the Beach Hotel in Santa Marta
#7 Spa Hotel in Santa Marta
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (690)
Pool & Beach (249)
Room & Suite (196)
Dining (61)
Amenities (90)
Family and Play Areas (23)
Business Centre & Event Rooms (9)
Questions & Answers
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benpaone
March 15, 2017|
AnswerShow all 3 answers
Response from johnyoung22222 | Reviewed this property |
Sorry, I don't know if that room will have a beach view. The hotel can tell you that. There is a laundromat on the main floor, and it's expensive. Our room did not have washer and dryer.
0
Votes
Glendall S
January 15, 2017|
AnswerShow all 2 answers
Response from JAMAAL W | Reviewed this property |
shuttle
0
Votes
Leonor0822
October 25, 2016|
AnswerShow all 5 answers
Response from Monicasdc | Reviewed this property |
Yes !! Very easy.
1
Vote
Room Tips
"Only stay if you can get in the new tower. The other section is old, and not worth the same $$"
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"Go somewhere else"
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"The hotel has a supermarket for snacks."
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"The higher floors offers the best view to the ocean..."
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