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Ibis Abidjan Plateau

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Ibis Abidjan Plateau
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263 Reviews from our TripAdvisor Community

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Showing 114: English reviews
Ahmedabad, India
Reviewed 1 week ago

One of the good hotel to stay with comfort and having good service and polite staff. It is in center of the city and having good ambiance. Breakfast is excellent and good wi-fi network. One of the good hotel to be in Abidjan.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank 844mukeshkumars
NORDIN A, General Manager at Ibis Abidjan Plateau, responded to this review

Dear 844mukeshkumars, Thank you for choosing Ibis Plateau for your stay in Abidjan and for your comment. Your satisfaction is an honor for us who have as vocation to guarantee you a pleasant stay. We will share your appreciation with our team. While hoping to see you again very soon, please accept dear 844mukeshkumars, the expression of our devoted feelings.

nairobi
Reviewed 2 weeks ago via mobile

Hello travellers! I was expecting more than what I got. Basic room, the breakfast is ok, need some improvements in the quality of the service at their restaurant. I was at the 4th floor and it was noisy sometimes in the corridor. Overall it is an average hotel.

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Helpful?
Thank lyly b
NORDIN A, General Manager at Ibis Abidjan Plateau, responded to this review

Dear LYLY B, Thank you for taking the time to let us know your opinion regarding your stay in our establishment. The noise from the corridor came from a customer group that was received and was immediately alerted. The restaurant staff is usually very responsive and makes it a point of honor to meet the needs of the clientele. We...

Nairobi, Kenya
Reviewed 3 weeks ago

Stayed at the Ibis Abidjan Plateau from Dec 2016 with Family. Checkin was straight forward, reservation was via booking.com. The rooms are Ibis/Accor type small, but clean, with an in-room safe. The hotel is a bit old and this can be seen in the rooms and the fittings. There was free wifi as well as breakfast included with our booking....

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Helpful?
Thank Rmwanga
NORDIN A, General Manager at Ibis Abidjan Plateau, responded to this review

Dear Rmwanga, We are happy that your stay was satisfactory and thank you for your positive opinion. We will not hesitate to upload the information to the restaurant service and hope to see you again and do better on your next visit! Please accept, dear Rmwanga, our best regards.

Tel Aviv, Israel
Reviewed 13 December 2016 via mobile

If you book here set your expectations according to the brand and price you chose. It's like all other Ibis hotels around the world, cheap and functional, don't expect more. My few comments, apart from being well located, service lacks customer touch, most interactions with staff are without any enthusiasm, staff training appears very poor, certainly not customer first. Breakfast...

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Helpful?
Thank johne999a
NORDIN A, General Manager at Ibis Abidjan Plateau, responded to this review

Dear Johne999a, We would like to tell you that we pay special attention to your return. I regret that this stay did not satisfy you despite the standards of quality we have established. The staff of the hotel is recruited and evaluated on its capacity to ensure the smooth running of the stay of guests in the hotel. Thus, its...

Freetown, Sierra Leone
Reviewed 21 November 2016

A very clean hotel. Most of the staff were bi-lingual and very helpful. The breakfast buffet was scrumptious and at least 4 Star status. The rooms are very clean and comfortable. The WiFi was a good speed and stable. Booking on the app was slightly problematic the second time round but otherwise a decent hotel. A repeat stay is a...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank salieu2016
NORDIN A, General Manager at Ibis Abidjan Plateau, responded to this review

Dear Salieu2016, Thank you for your comments following your stay at the Ibis Plateau .. It is with great pleasure that we receive your compliments.   Also, we will share your feedback with our entire team. Your satisfaction is the best reward for our staff who work day after day to offer you impeccable service. In the hope of welcoming...

Malabo, Equatorial Guinea
Reviewed 21 November 2016

The Hotel is very well located. A warm welcome, the staff is very thoughtful, available and professional. I was very satisfied and I definitively recommend this place either for business or traveling trip (clean and safe by the way).

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Helpful?
Thank Lindamau10
NORDIN A, General Manager at Ibis Abidjan Plateau, responded to this review

Dear Lindamau10, It is with great pleasure that we receive your compliments. Also, we will share your appreciation and comments with our entire team. Your satisfaction is the best reward for our staff who work day after day to offer you impeccable service. We hope to see you very soon! Yours sincerely,

Cotonou, Benin
Reviewed 15 October 2016 via mobile

The Ibis Abidjan Plateau is a well priced and conveniently located hotel. The downside is that a reservation made with a credit card guarantee means nothing. There may be a room, there may not, as the hotel is completely disorganised. If you are OK with the idea that room availability is Russian roulette, go for it. If not, pay a...

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Helpful?
Thank sigooch
Addis Ababa
Reviewed 24 August 2016 via mobile

The only thing that you can say about the hotel is the breakfast. It is very rich and there are a lot of different foods you can find and enjoy. But the rooms are very small and dirty. The staff is not helpful.

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Helpful?
Thank Hasan C
NORDIN A, General Manager at Ibis Abidjan Plateau, responded to this review

Dear Mister Hasan C, I want to tell you that we attach great importance to your return. Sorry that service and delivery were not living up to your expectations, and we ask you to accept our most sincere apologies. The staff are recruited and assessed on its ability to ensure the smooth running of the guest's stay in the hotel....

Amsterdam, The Netherlands
Reviewed 19 August 2016

Safe hotel, nice lobby considering, very friendly and helpful staff. There are safes in each room and AC is functional. The basics are all there! I tried 3 rooms before settling on my 4th on the 7th floor (a smoking floor). The lower level rooms are musty and dank - it seemed like the building could not breathe, and I...

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Helpful?
Thank wh1984cs
Dubai
Reviewed 19 August 2016

This hotel is very well located, offers decent services, but is getting old. The food is ok but expensive. The breakfast is not bad at all. The property itself needs to be refurbished because its age is showing, especially in the rooms. On my first night, I was given Room 216, but it was not suitable because of its sickening...

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Helpful?
Thank AlFulani
NORDIN A, General Manager at Ibis Abidjan Plateau, responded to this review

Dear AlFulani, I want to tell you that we attach great importance to your return. Sorry that service and delivery were not living up to your expectations, and we ask you to accept our most sincere apologies. Refurbishment work was planned for the rooms. Thank you for that message. We do our best to leverage your opinion in a continuous...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
The Ibis Abidjan Plateau hotel is in the heart of the business district, close to the cathedral of Saint-Paul and ministries. The grand market of Adjamé, the forest of Banco and the Abidjan museum are less than 1 km from the hotel. Along with its 8 large meeting rooms available for booking, it offers 185 air-conditioned rooms, free private and covered parking, and a bar with a terrace open 24/24. The airport, 15 km from the Plateau district, is linked to the hotel by a free shuttle service. ... more   less 

Additional Information about Ibis Abidjan Plateau

Address: 7 Boulevard Roume | 04 BP 1185, Abidjan 1185, Cote d'Ivoire
Region: Cote d'Ivoire > Lagunes Region > Abidjan
Price Range: $118 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Abidjan Plateau 3*
Number of rooms: 185
Reservation Options:
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Also Known As:
Ibis Abidjan Plateau Africa
Hotel Style:
#3 On the Beach Hotel in Abidjan
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Questions & Answers

Here's what travellers have asked, with answers from Ibis Abidjan Plateau staff and other travellers.
2 questions
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Questions? Get answers from Ibis Abidjan Plateau staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check a few rooms out first to make sure you can breathe, and check the hot water in the shower.”
 of 5 bubbles wh1984cs, 19 Aug 2016 | Read review
“Avoid Room 216.”
 of 5 bubbles AlFulani, 19 Aug 2016 | Read review
“The rooms on the West overlooked the dysfunctional hotel garden and swimming pool”
 of 5 bubbles Zuumcentre, 18 Mar 2016 | Read review
“From my experience there are no good rooms here”
 of 5 bubbles 617redr, 23 Feb 2016 | Read review
“High floor”
 of 5 bubbles roryjdoyle, 15 Feb 2016 | Read review
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