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Ibis Abidjan Plateau

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Ibis Abidjan Plateau
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277 Reviews from our TripAdvisor Community

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Showing 117: English reviews
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Delhi, New York
Reviewed 1 week ago via mobile

The hotel is alright. Price seemed high when I saw the room but it is fair considering other overpriced local options. Staff is friendly. Internet is good. My room seemed really modest and hard to cool (kind of damp smell all the time). Lobby and breakfast are cramped and unusually noisy. Despite my complaints, I slept well here and might...

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Helpful?
Thank 2hardtoplease
Washington DC, District of Columbia
Reviewed 2 weeks ago

While this hotel might be good for budget travelers and is conveniently located in the downtown Plateau area of Abidjan, I would not recommend this hotel for business travelers. The rooms are reasonably clean but very sparse and basic, the free Wifi was nearly unusable and constantly kicked us off the network, and the buffet was only mediocre. I did...

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Helpful?
Thank Stephanie2743
West Bloomfield, Michigan
Reviewed 4 weeks ago

I cannot believe this is a property of a major global hotel brand. The place is disgusting. My room was run-down and dirty; I felt I couldn't have my bare feet on the floor, which was some sort of plastic 'carpeting' with dark stains all over it. The walls and ceilings were moldy and chipped. Even the towels were ratty...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Marcus K
NORDIN A, General Manager at Ibis Abidjan Plateau, responded to this review

Dear Matthew J, We want to tell you that we pay special attention to your return. We regret that this stay did not satisfy you. The staff on the floors are usually very responsive to the cleanliness of the rooms and make it a point of honor to take great care of them. To date, we have not registered any...

Ahmedabad, India
Reviewed 15 January 2017

One of the good hotel to stay with comfort and having good service and polite staff. It is in center of the city and having good ambiance. Breakfast is excellent and good wi-fi network. One of the good hotel to be in Abidjan.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank 844mukeshkumars
NORDIN A, General Manager at Ibis Abidjan Plateau, responded to this review

Dear 844mukeshkumars, Thank you for choosing Ibis Plateau for your stay in Abidjan and for your comment. Your satisfaction is an honor for us who have as vocation to guarantee you a pleasant stay. We will share your appreciation with our team. While hoping to see you again very soon, please accept dear 844mukeshkumars, the expression of our devoted feelings.

nairobi
Reviewed 4 January 2017 via mobile

Hello travellers! I was expecting more than what I got. Basic room, the breakfast is ok, need some improvements in the quality of the service at their restaurant. I was at the 4th floor and it was noisy sometimes in the corridor. Overall it is an average hotel.

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Helpful?
Thank lyly b
NORDIN A, General Manager at Ibis Abidjan Plateau, responded to this review

Dear LYLY B, Thank you for taking the time to let us know your opinion regarding your stay in our establishment. The noise from the corridor came from a customer group that was received and was immediately alerted. The restaurant staff is usually very responsive and makes it a point of honor to meet the needs of the clientele. We...

Nairobi, Kenya
Reviewed 31 December 2016

Stayed at the Ibis Abidjan Plateau from Dec 2016 with Family. Checkin was straight forward, reservation was via booking.com. The rooms are Ibis/Accor type small, but clean, with an in-room safe. The hotel is a bit old and this can be seen in the rooms and the fittings. There was free wifi as well as breakfast included with our booking....

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Helpful?
Thank Rmwanga
NORDIN A, General Manager at Ibis Abidjan Plateau, responded to this review

Dear Rmwanga, We are happy that your stay was satisfactory and thank you for your positive opinion. We will not hesitate to upload the information to the restaurant service and hope to see you again and do better on your next visit! Please accept, dear Rmwanga, our best regards.

Tel Aviv, Israel
Reviewed 13 December 2016 via mobile

If you book here set your expectations according to the brand and price you chose. It's like all other Ibis hotels around the world, cheap and functional, don't expect more. My few comments, apart from being well located, service lacks customer touch, most interactions with staff are without any enthusiasm, staff training appears very poor, certainly not customer first. Breakfast...

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Helpful?
Thank johne999a
NORDIN A, General Manager at Ibis Abidjan Plateau, responded to this review

Dear Johne999a, We would like to tell you that we pay special attention to your return. I regret that this stay did not satisfy you despite the standards of quality we have established. The staff of the hotel is recruited and evaluated on its capacity to ensure the smooth running of the stay of guests in the hotel. Thus, its...

Freetown, Sierra Leone
Reviewed 21 November 2016

A very clean hotel. Most of the staff were bi-lingual and very helpful. The breakfast buffet was scrumptious and at least 4 Star status. The rooms are very clean and comfortable. The WiFi was a good speed and stable. Booking on the app was slightly problematic the second time round but otherwise a decent hotel. A repeat stay is a...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank salieu2016
NORDIN A, General Manager at Ibis Abidjan Plateau, responded to this review

Dear Salieu2016, Thank you for your comments following your stay at the Ibis Plateau .. It is with great pleasure that we receive your compliments.   Also, we will share your feedback with our entire team. Your satisfaction is the best reward for our staff who work day after day to offer you impeccable service. In the hope of welcoming...

Malabo, Equatorial Guinea
Reviewed 21 November 2016

The Hotel is very well located. A warm welcome, the staff is very thoughtful, available and professional. I was very satisfied and I definitively recommend this place either for business or traveling trip (clean and safe by the way).

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Helpful?
Thank Lindamau10
NORDIN A, General Manager at Ibis Abidjan Plateau, responded to this review

Dear Lindamau10, It is with great pleasure that we receive your compliments. Also, we will share your appreciation and comments with our entire team. Your satisfaction is the best reward for our staff who work day after day to offer you impeccable service. We hope to see you very soon! Yours sincerely,

Cotonou, Benin
Reviewed 15 October 2016 via mobile

The Ibis Abidjan Plateau is a well priced and conveniently located hotel. The downside is that a reservation made with a credit card guarantee means nothing. There may be a room, there may not, as the hotel is completely disorganised. If you are OK with the idea that room availability is Russian roulette, go for it. If not, pay a...

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Helpful?
Thank sigooch

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
The Ibis Abidjan Plateau hotel is in the heart of the business district, close to the cathedral of Saint-Paul and ministries. The grand market of Adjamé, the forest of Banco and the Abidjan museum are less than 1 km from the hotel. Along with its 8 large meeting rooms available for booking, it offers 185 air-conditioned rooms, free private and covered parking, and a bar with a terrace open 24/24. The airport, 15 km from the Plateau district, is linked to the hotel by a free shuttle service. ... more   less 

Additional Information about Ibis Abidjan Plateau

Address: 7 Boulevard Roume | 04 BP 1185, Abidjan 1185, Cote d'Ivoire
Region: Cote d'Ivoire > Lagunes Region > Abidjan
Price Range: $123 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Abidjan Plateau 3*
Number of rooms: 185
Reservation Options:
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Also Known As:
Ibis Abidjan Plateau Africa
Hotel Style:
#1 On the Beach Hotel in Abidjan
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Questions & Answers

Here's what travellers have asked, with answers from Ibis Abidjan Plateau staff and other travellers.
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Questions? Get answers from Ibis Abidjan Plateau staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check a few rooms out first to make sure you can breathe, and check the hot water in the shower.”
wh1984cs, 19 Aug 2016 | Read review
“Avoid Room 216.”
AlFulani, 19 Aug 2016 | Read review
“The rooms on the West overlooked the dysfunctional hotel garden and swimming pool”
Zuumcentre, 18 Mar 2016 | Read review
“From my experience there are no good rooms here”
617redr, 23 Feb 2016 | Read review
“High floor”
roryjdoyle, 15 Feb 2016 | Read review
5 of 5