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Sofitel Abidjan Hotel Ivoire

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463 Reviews from our TripAdvisor Community

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Showing 200: English reviews
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Paris
Reviewed yesterday NEWvia mobile

You can dislike imposing architecture of Hotel Ivoire buildings, especially its huge tower overlooking Cocody area. But it's part of Abidjan heritage like Houphouet Boigny bridge or Treichville market. And hotel setting is quite interesting for residents. What's the best at L'Ivoire ? efficient staff, spacious and modern rooms, security controls, high quality breakfast ? Anyway it's one of the...

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Helpful?
Thank Christophe M
New York City, New York
Reviewed 2 weeks ago

Fantastic infrastructure, the pool is spectacular and bedding is divine. All employee are very very nice, happy and available. But they need to improve their professional expertise. Hopefully they always seek for customers' opinion to improve in quality service. The hotel has a kitchen garden and that's really cool, but unfortunately the chef doesn't create mix french food with local...

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Helpful?
Thank Louise C
Washington DC, District of Columbia
Reviewed 3 weeks ago via mobile

Beautiful setting, stunning views, exceptional foot print with gorgeous pool area. However the room standard in the Tower is below a 5 star Hotel. - See temperature and condition of furnishings.- The room is freezing cold. The AC cannot be adjusted even after multiple visits by the tech team. The high AC setting creates high condensation which in turn makes...

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Helpful?
Thank luxustrip
SofitelAbidjan, Public Relations Manager at Sofitel Abidjan Hotel Ivoire, responded to this review

Dear Guest, We do appreciate your comments and thank you for some of the compliments you made.Indeed since Sofitel took over the hotel, many improvments have been made. We do acknowledge that there is still work to be done and we focus on those challenges daily. Rest assured that the point regarding the AC and the carpet have been adressed....

Tel Aviv, Israel
Reviewed 3 weeks ago

I visited the hotel several times This time there were less than the normal of English speakers Their room is very well equipped But the level of cleanliness, completing the things that were being used and other issues does not reflect the high level of the hotel and the price

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Helpful?
1Thank Shlomo L
SofitelAbidjan, Public Relations Manager at Sofitel Abidjan Hotel Ivoire, responded to this review

Dear Guest, Thank you for taking the time to ell us about your stay with us. We are sorry yous stay did not meet your expectations, please allow me to express our sincerest apologies. At Sofitel, we strive to provide a Superior service experience for every Customer; therefore, your feedback is very important to us. Rest assured that the points...

Philadelphia, Pennsylvania
Reviewed 3 weeks ago

I read the trip advisor reviews of this hotel and went with low expectations. That was a good start: since I went there apprehensive. In the end, it was a nice experience. The nice parts overshadowed the drawbacks. The nice parts: the pool is great, the gym has modern and working equipment, the wifi worked with no problem, facilities are...

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Helpful?
Thank Work_Travel_13
SofitelAbidjan, Public Relations Manager at Sofitel Abidjan Hotel Ivoire, responded to this review

Dear Guest, Thank you very much for your comment, regarding your latest stay at Sofitel Abidjan. It is very important for us to know what our guests think of our service. We are glad you enjoyed your stay and want to thank you for some of the compliments you made. We are aware that there is work left to be...

New Delhi, India
Reviewed 4 weeks ago via mobile

Dropped in for drinks and food at the Bar. Sat in the Terrace. The service was just awful - not worthy of a 5-star. The drink was refilled at the table!!! This was the first time I ever saw that happen. The waiter serving was sullen and discourteous...I'm never visiting this place again. The view though is fantastic and the...

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Helpful?
1Thank Srivatsan
SofitelAbidjan, Public Relations Manager at Sofitel Abidjan Hotel Ivoire, responded to this review

Dear Guest, Thank you for taking the time to tell us about your latest stay at Sofitel Abidjan. We are sorry your experience did not meet your expectations; please allow me to express our sincerest apologies. at Sofitel, we srtive to provide a Superior service experience for every Customer; therefore, your feedback is very important to us. Rest assured that...

Oxfordshire, United Kingdom
Reviewed 21 January 2017

Hotel was OK for a business trip. I was in the right hand tower as you look at the front of the hotel which i got the sense was the older of the two buildings. Room was OK, nothing brilliant. Service from the staff was generally excellent, they were always keen to assist, and did so well. Internet was poor...

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Helpful?
1Thank fallinandfilmin
SofitelAbidjan, Public Relations Manager at Sofitel Abidjan Hotel Ivoire, responded to this review

Dear Guest, Thank you for taking the time to tell us about your stay with us. Thank you for some of the compliments you made about the hotel and the staff. We will share your comments sure that these will serve as an encouragement. however through your coments some improvments are suggested. we have the unique objective to improve guest...

Miami Beach, Florida
Reviewed 17 January 2017

Be careful if you get what you wish for. I was originally booked at the relatively new Radisson Blu when a room became available here. After a wonderful pick-up at the airport by the hotel driver Bobo, everything was downhill from there. The rooms are OLD and small. The furniture, walls and carpet badly stained both in the rooms themselves...

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Helpful?
1Thank Nicebody
SofitelAbidjan, Public Relations Manager at Sofitel Abidjan Hotel Ivoire, responded to this review

Dear Guest, Thank you for taking the time to tell us about your stay with us. I am sorry that your stay did not meet your expectations; allow me to express our sincerest apologies. Indeed since Sofitel took over the hotel many improvements have been made. We do acknowledge that there is still work to be done and we focus...

London, United Kingdom
Reviewed 4 January 2017 via mobile

Stayed for a few nights with my wife and son. Having been to a couple of other hotels in ABJ, this is probably the best in a city that surprisingly does not have a lot of choice given its size and relative perceived wealth. The hotel was renovated in 2011 and the main lobby area and rooms are passable. There...

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Helpful?
Thank Michael S
SofitelAbidjan, Public Relations Manager at Sofitel Abidjan Hotel Ivoire, responded to this review

Dear Guest, Thank you for taking the tilme to tell us about your stay after your latest stay with us. Thank you for some of the compliment you made. Indeed since Sofitel took over the hotel, many improvments have been made, and it is not over. We do aknoledge that there is still wotk to be done and focus on...

New York City, New York
Reviewed 15 December 2016

The room was excellent, the hotel is beautiful and finished with high quality. Room service was very good. Reception was cool and in some cases under the level I should/could expect in this type of hotel with these prices. I have 3 remarks: 1) When I requested some info (at client services desk) on cell phone cards I got the...

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Helpful?
1Thank FCorbeel
SofitelAbidjan, Public Relations Manager at Sofitel Abidjan Hotel Ivoire, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at Sofitel Abidjan Hotel Ivoire. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sofitel blends French luxury with African charm in this unique international hotel in Abidjan. Overlooking the Ebrie lagoon and the Plateau, this luxury hotel on the Ivory Coast rises majestically over an idyllic setting of water and floraThe iconic Hotel Ivoire, built by Moshe Mayer in 1963 and beautifully renovated in 2011, will envelop you with its contemporary atmosphere and fiery colors. African art and cocoa add a touch of the exotic to your stay on the Ivory Coast. Relax in the friendly atmosphere at the Bar du Lac and indulge in one of the delicious cocktails. The hotel has six modern conference rooms equipped with high-tech audiovisual equipment.There's no better place for romantic evenings and business dinners than the Toit d'Abidjan restaurant, with authentic French cuisine and an unforgettable view from the 23rd floor. You can also sample international dishes and freshly-made cocktails.The nearby Abidjan Conference Center hosts a wide range of events. The auditorium seats 1650 people and offers high-quality services. Our experienced and efficient staff helps to make your meetings and events a success. Sofitel Abidjan Hotel Ivoire newly renovated with its 3 main buildings, offers 423 rooms including 122 suites and 31 fully furnished appartments. Also 20 meeting rooms, with different sizes and set up possible. Clients can also enjoy some shopping and extras services and products at our Commercial Galeria and choose to watch a 3D Movie at The Majestic Ivoire Cinema. ... more   less 

Additional Information about Sofitel Abidjan Hotel Ivoire

Address: Boulevard Hassan II 08 Bp 01 Cocody- Abidjan 08 Cote d'Ivoire | Boulevard Hassan II, 08 BP 01 Abidjan 08 Cote d'Ivoire, Abidjan, Cote d'Ivoire
Region: Cote d'Ivoire > Lagunes Region > Abidjan
Price Range: $295 - $566 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Abidjan Hotel Ivoire 5*
Number of rooms: 423
Reservation Options:
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Also Known As:
Sofitel Abidjan Hotel Ivoire Africa
Hotel Style:
#1 Luxury Hotel in Abidjan
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Abidjan Hotel Ivoire staff and other travellers.
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Questions? Get answers from Sofitel Abidjan Hotel Ivoire staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room in the Tower which a lagoon view ;)”
 of 5 bubbles LouiseC396, 14 Feb 2017 | Read review
“Ask for the renovated building. I think that I was in the old building with sad carpeting in the room (no big deal).”
 of 5 bubbles Work_Travel_13, 1 Feb 2017 | Read review
“Rooms facing the bay have a better view but are far more noisy, especially at night when the bands and clubs open.”
 of 5 bubbles Nicebody, 17 Jan 2017 | Read review
“The rooms with a view on the lagoon are nice, but is it worth the money?”
 of 5 bubbles FCorbeel, 15 Dec 2016 | Read review
“Ask for a higher floor room with a view of the lagoon.”
 of 5 bubbles Davybert, 24 Oct 2016 | Read review
5 of 5