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Timor Plaza Hotel & Apartments

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#3 of 20 Hotels in Dili
Certificate of Excellence
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Timor Plaza Hotel & Apartments
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98 Reviews from our TripAdvisor Community

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Showing 90: English reviews
Reviewed 3 weeks ago via mobile

We had a wonderful stay at Timor Plaza Hotel & Apartment last month. The room was so clean and very spacious. We also love the fact that hotel is attached to the shopping centre, which made every thing so easy to access. And yes, the free airport shuttle was definitely a plus. The breakfast in the hotel was standard hotel...

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Helpful?
1Thank Billy W
Erik S, Manager at Timor Plaza Hotel & Apartments, responded to this review

Thank you so much for this incredible feedback and for taking the time to share with the online community. I am so delighted that your stay did not disappoint you the least from the accommodations to the service provided, I have forwarded your advise regarding the breakfast with selection of Timorese local delicacies to our executive Chef. I will pass...

Singapore
Reviewed 3 weeks ago via mobile

I stayed here twice, in 2014 nd December 2016. Pleasantly surprised at how professional the staffs and the services are. Located in 5th floor, above (the only) shopping mall gives much conveniences: Restaurant, supermarket, beauty salon, massage/spa. The room is spacious, the bed is very comfortable, the linen/ towels are fluffy and clean. The only minor issue was the hot...

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Helpful?
Thank Lizzy_ku
Erik S, Manager at Timor Plaza Hotel & Apartments, responded to this review

Thank you for posting your review on TripAdvisor. While it was a delight to read about your satisfaction with the service you received, I regret that we fell short of your expectations on hot shower water. Rest assured that we diligently use guest's comments to review our services and products, the feedback has been shared with our concerned departments. In...

Maitland, Australia
Reviewed 4 weeks ago

Great and friendly staff and quality of service second to none. Hospitality during meals from the staff was a wonderful and rewarding experience with meals of exceptional quality. Large and clean well set out and proportioned rooms were also an added feature

Review collected in partnership with this hotel
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Helpful?
1Thank Erko2014
Erik S, Manager at Timor Plaza Hotel & Apartments, responded to this review

Thank you for choosing Timor Plaza Hotel & Apartments as your accommodation during your visit to Dili! It is always encouraging for us to learn that our valuable guests are satisfied with our service and facilities. We hope that we will have the pleasure of welcoming you again in the near future.

Sanur, Indonesia
Reviewed 5 January 2017 via mobile

I stayed in Timor Plaza with my family (husband and 3 kids) in November 2016. After visiting a few other accommodation options in person, it was clear that Timor Plaza is THE PLACE in Dili. Comfortable and spacious rooms and amazing hospitality. Close to the airport and main amenities (shopping, tour desk, spa, car rental). The manager Chanaka is doing...

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Helpful?
1Thank Sveva F
Erik S, Manager at Timor Plaza Hotel & Apartments, responded to this review

Thank you for taking the time to write this review. It is great to have you stay with us too! We also appreciate your compliments on our staffs, service and facilities. We hope to welcome you and your family again on your next trip to Dili.

Brisbane, Australia
Reviewed 26 December 2016 via mobile

Hotel Time Plaza is minutes from the airport on the way into the city. The hotel provides free pick up and drop off to airport which is always great. The staff are very friendly and professional. The breakfast buffet included in the room price is the best I have seen in TL. A few other highlights: the view over all...

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Helpful?
Thank MickofTourdeTimor
Erik S, Manager at Timor Plaza Hotel & Apartments, responded to this review

Thank you for choosing Timor PLaza Hotel & Apartments as your accommodation during your visit to Dili, Timor Leste! It is always encouraging for us to learn that our valuable guests are satisfied with our service and facilities. We hope that we will have the pleasure of welcoming you again in the near future.

Australian Capital Territory, Australia
Reviewed 17 December 2016 via mobile

The rooms are so comfortable, although the views from them aren't to write home about, they are spacious and extremely clean. The hotel's restaurant is very good and the staff are great! The hotel is conveniently located within a shopping complex that caters for all your needs including cheap massages.

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Helpful?
Thank Karen G
Erik S, Manager at Timor Plaza Hotel & Apartments, responded to this review

Thank you for taking the time to provide your positive feedback on your recent stay at Timor Plaza Hotel & Apartment. I have taken the liberty to share your comments with my staff. Should you require any other assistance in your future accommodation, please do not hesitate to contact us directly. Once again, thank you for your encouraging feedback. Have...

Jackson, Mississippi
Reviewed 9 December 2016 via mobile

The Timor Plaza was a joy to stay in. Our room was cozy and comfortable, with cold AC and consistent WiFi. Sadly, there was nothing uniquely Timorese about this place, except perhaps the unbearably slow airport transfer service (we nearly missed our flight, despite informing the hotel of our departure time while making our booking, upon check in and several...

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Helpful?
Thank ChrisThomas1991
Erik S, Manager at Timor Plaza Hotel & Apartments, responded to this review

Thank you for taking the time to write this review! It is great to have you stay with us. We appreciate your review and the compliments about our facilities. We read with much concern about your airport transfer service issue, I will appreciate it if you could contact me at fom@timorplazahotel.com with more details so that I can personally investigate...

Darwin, Australia
Reviewed 7 November 2016

There were many plusses about our short stay at Timor Plaza Hotel. First up, we arrived on a flight from Darwin at 8AM and they offered us our room straight away. This was fantastic and we really appreciated the chance to rest up before heading out. The room itself was small but comfortable. Free bottled water and free internet were...

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Helpful?
1Thank conatus
Guest Relations O, Guest Relations Manager at Timor Plaza Hotel & Apartments, responded to this review

Dear Guest, Thank you for your feedback. This will help our hotel service and guest expectations to meet our future standards and regarding the pool will exist in the future development. We are happy to hear that you have enjoyed your time with us. We are improving everyday and will look forward to welcoming you back to Dili in the...

Gstaad, Switzerland
Reviewed 20 October 2016

On the plus side - very large well appointed rooms. Clean and comfortable. Airconditioning was excellent and plenty of TV channels. Service was a bit haphazard. We waited an hour for a plate of chips. In the morning the front desk guy was asleep and could not be woken. My airport transfer didn't happen. But overall - it was pretty...

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Helpful?
Thank JaniceChopsticks
Guest Relations O, Guest Relations Manager at Timor Plaza Hotel & Apartments, responded to this review

Dear Janice, We thanking for your feedback. We are always continue for the improvement of our service and we will pass your comments go to the departments concerned. Once again thank you for your valued comments. We hope will see again in the next trip to Dili Timor - Leste Best Regards Lilly Martins

Jerrabomberra, Australia
Reviewed 13 October 2016 via mobile

A very modern hotel with a great restaurant & bar, looking over the streets of Dili. Within a new complex, it is very close to shops, restaurants & cinema. Sky Bar is great, but some nights they are booked out for private functions. Rooms are spacious, but some are a bit noisy.

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Helpful?
Thank Murray H
Guest Relations O, Guest Relations Manager at Timor Plaza Hotel & Apartments, responded to this review

Dear Mr. Murray, We valued your feedback that you had given us. This will help our hotel service and guest expectation to meet our future standard. We are happy to hear, that you have enjoyed your time with us. We are improving everyday and will look forward to welcoming you back to Dili in the near future. Regards, Lilly Martins

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Breakfast included
Official Description (provided by the hotel)
Timor Plaza Hotel & Apartments is close to the Airport and conveniently situated as part of Timor Plaza Shopping Centre & Office Complex, located within the CBD of Dili Central; The hotel boosts contemporary rooms with 62 channels satellite LCD & DVD, Wi-Fi access, commanding prime views over Dili from Panorama Restaurant. The hotel has added a Penthouse Suite on it's very top floor, offering spectacular sea & mountain views. ... more   less 

Additional Information about Timor Plaza Hotel & Apartments

Address: Level 5, Timor PLaza | Rua Presidente Nicolau Lobato, Dili, East Timor
Region: East Timor > Dili District > Dili
Price Range: $121 - $203 (Based on Average Rates for a Standard Room)
Number of rooms: 74
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Questions & Answers

Here's what travellers have asked, with answers from Timor Plaza Hotel & Apartments staff and other travellers.
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Questions? Get answers from Timor Plaza Hotel & Apartments staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are all on one floor, and all face to the hills.”
  • Very clean bathroom
  • Room is not spacious but comfortable
 of 5 bubbles conatus, 7 Nov 2016 | Read review
“North facing rooms on western side may be quieter (but room 546 has resonance/vibration noise issues and lowish water pressure)”
 of 5 bubbles RossG200, 25 Jul 2016 | Read review
“Ask for a room with a view”
 of 5 bubbles beenthere003, 28 Jun 2016 | Read review
“Ask for quiet non smoking room - much quieter!”
 of 5 bubbles Marilena123321, 9 Jun 2016 | Read review
“If you are sensitive to noise you might find the street-facing rooms a challenge.”
 of 5 bubbles Kecap, 29 Jan 2016 | Read review
5 of 5