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All reviews santa cruz island lava tunnels tunnel tour living room juan carlos huge bathroom welcome drink taxi ride tour group north shore whirlpool tub beautiful pool other islands villa gym fireplace mist
Best hotel in all of galapagos I stayed in by far. Service was incredible (best in Ecuador), rooms were incredible and even had a really good pool and gym for a hotel.
The lava tunnels in the hotel were one of a kind as well....More
2 Thank Anushk G
Response from Sue B, Director of Sales at Royal Palm Hotel GalapagosResponded August 29, 2018
Thank you for your positive feedback about our hotel and its facilities and service. We have passed your praise onto the team. The Royal Palm does provide guest transport on an ad hoc basis subject to transport being available. However, I’m sure that...More
This is a review for lunch only, during a tour on the Ecoventura MV Origin. Wonderful buffet lunch (pastas, fish, chicken, steak, a wide variety of juices, desserts), with a delicious welcome drink! Very attentive staff - the manager was so nice. Beautiful pool. Nice...More
Response from Sue B, Director of Sales at Royal Palm Hotel GalapagosResponded August 26, 2018
Thank you so much for taking the time to share your lunch experience at the Royal Palm. The welcome drink we serve is our signature cocktail, called Highland Mist. And yes, the we have 482 acres of private estate; that is great news that you...More
All staff at the Royal Palm provide excellent service. Everyone went out of their way to make us feel welcome and was exceptionally attentive. The hotel is in a beautiful location, with wonderful grounds and views. Don't miss the hotel's own lava tunnels which you...More
Response from Sue B, Director of Sales at Royal Palm Hotel GalapagosResponded July 31, 2018
Anna, thank you for your kind words; we are thrilled that you enjoyed the Royal Palm charm! Warmest wishes from the whole team, Sue
Rooms are large and comfortable. Service was great. Grounds are nice and good for walking. We weren't there in swimming weather, so don't know about that. Food was very good and staff very welcoming. We stayed w/ our tour group, so we had many (@10)...More
1 Thank JanetB20102013
Response from Sue B, Director of Sales at Royal Palm Hotel GalapagosResponded June 13, 2018
Hi Janet, thank you so much for your comments. Great to hear that you enjoyed the Royal Palm and the Enchanted Islands! I hope that the rest of your trip was as good! Warm wishes from the Highlands of Santa Cruz.
This is a 5 star hotel experience. We stayed in a casita. The food was excellent. Even better was the staff. All staff was most courteous and helpful. Great location to enjoy the Galapagos islands. Would highly recommend this hotel and staff.
Response from Sue B, Director of Sales at Royal Palm Hotel GalapagosResponded May 15, 2018
Hello Perry, thank you so much for your kind words. Although we are a 4-star property, it was fantastic to hear that we gave you a 5-star experience! Warmest wishes from the Royal Palm team.
The Royal Palm Hotel is a private family-owned hotel enjoying the quiet seclusion of its own 190 hectare estate in the lush Miconia Highland Forests of Santa Cruz. Located adjacent to the Galapagos National Park, …Morethe Royal Palm was built in 2002 and combines elegant colonial style with traditional island design. This boutique estate comprises 21 Casitas and Villas including family accommodation; the largest villa is named in honor of His Royal Highness the Prince of Wales who stayed at the hotel in 2009. The hotel has the relaxed and informal charm of an Ecuadorian Hacienda offering a unique sense of natural space. The Hotel is a member of Leading Hotels of the World and is the perfect location for both land and sea exploration of the Galapagos Islands. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Star rating provided by Expedia.
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Refrigerator in room
Shuttle Bus Service
Awards & Recognition
Travellers' Choice2018 Winner
What is Travellers' Choice?
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.
Hi! Not at the hotel. Most day trips by boat are booked in advance due to availability. We can request a wet suit for you at the time of booking with the boat operators will put them on board for you to swim and/or snorkel... More
Hi! Not at the hotel. Most day trips by boat are booked in advance due to availability. We can request a wet suit for you at the time of booking with the boat operators will put them on board for you to swim and/or snorkel in during the excursion. If you actually dive, then of course the dive companies include the wetsuits as part of the dive package. Hope that helps? Best wishes, Sue