We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
Barrio Punta Estrada, Puerto Ayora 200350 Ecuador
E-mail hotel
COVID-19 update: See the added health and safety measures this property is taking.Read more
Expedia.com
Hotels.com
eDreams
Travelocity
Orbitz.com
Booking.com
View all 13 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (965)
360
Panoramas (33)
Videos (2)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
Read more
Updated 20-06-23 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 20-06-23 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 26 hotels in Puerto Ayora
Location
Cleanliness
Service
Value
Travellers' Choice
The award-winning hotel enjoys a peaceful and magical beachfront location in Puerto Ayora, on Santa Cruz Island. The 21 Garden View-rooms and 6 Ocean View suites hotel makes the ideal base for exploring the natural diversity and attractions of the island – including Tortuga Bay beach – and for taking day-trips to nearby islands, aboard its own, specialized yacht. The hotel also implements best practices in sustainable tourism.
Read more
Room & Suite (203)203
Full view
Property amenities
Free High Speed Internet (WiFi)
Pool
Yoga classes
Free breakfast
Beach
Bicycle rental
Books, DVDs, music for children
Children's television networks
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Yoga room
Fitness / spa changing rooms
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Boating
Diving
Hiking
Snorkelling
Water sport equipment rentals
Bicycle tours
Walking tours
Indoor play area for children
Kids pool
Free shuttle or taxi services
Airport transportation
Taxi service
Conference facilities
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
24-hour security
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
First aid kit
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
iPod docking station
Walk-in shower
Soundproof rooms
Air purifier
Bathrobes
Private balcony
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / wardrobe
Clothes rack
Laptop safe
Private bathrooms
Complimentary toiletries
Hair dryer
Show more
Room types
Ocean view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Lagoon View
Bay View
Languages Spoken
English, Spanish
1134Reviews27Q+A100Room tips
Traveller rating
  • 847
  • 217
  • 47
  • 13
  • 10
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
FivestarExplorer wrote a review Apr. 2021
New York City, New York56 contributions28 helpful votes
First the positives: location on a little bay with a lovely beach. Pool is nicely situated. Thats about it. sorry. Negatives: Incredibly over-priced. Nobody warns you about the very long walk once you get off the boat to get to the actual hotel. Another guest arriving with us, an elderly American gentleman, struggled all the way with a walking stick. Any time you want to go anywhere you have that walk, then a boat. Rooms are TINY. No fridge. They bang on about being so Green yet the swimming pool we were told was HEATED ... Upon check in we were told 'there are no TVs in the room , we want you to disconnect entirely from the outside world' - yet at breakfast we asked to see the menu and were told 'oh you need your smartphone for that'. So, as the title says, for me, its a pretentious, highly over priced hotel and I'm surprised at the National Geographic Unique lodge connection. I've stayed in others (e.g. Costa Rica) and I completely get it. But here? no. I think you're better off staying at a nice place on Santa Cruz, and save your money on some great tours, or as some friends just did, hiring a great local guide with years of experience, to put together an island hopping package for you, and get a real feel for the Galapagos. The locals have been without work for months, the guides are having a hard time. Don't waste your money on a place like this.
Read more
Date of stay: April 2021
Value
Location
Service
Room Tip: Rooms are tiny, i guess unless you spend four figures on some kind of suite.
See more room tips
Helpful
Share
Response from Customer Relationship Manager, Promocionar at Finch Bay Galapagos Hotel
Responded 1 week ago
Dear FivestarExplorer, We appreciate your comments as they help us improve constantly. We are very sorry to hear that you didn't fully enjoy your time with us. Regarding your comments, we'd like to start by saying that our location, even though it's a bit secluded, provides our guests with a pleasant and peaceful ambiance. Plus, it grants us direct access to Los Alemanes Beach, giving our guests the chance to enjoy it at any time of day and without the need of having to travel elsewhere. As you mentioned, to access the hotel, you have to take our private dinghy from Puerto Ayora to Punta Estrada's dock. The distance you cover on this ride is 470 yards. Once you are at the dock, you need to walk 450 yards to the hotel through a paved road. In less than a mile, you can arrive at Puerto Ayora or the hotel. The first settlers of this neighborhood did not create a direct access road to the village to preserve flora and fauna and keep the area peaceful. You can even see a marine iguana nesting site during the walk from the dock to the hotel! Our location helps us provide a pleasant environment for our guests, away from vehicles, busy streets, bars, and discotheques. Our pool is heated during the slightly colder months upon our guests' suggestions. Nevertheless, the majority of the energy used to heat the pool's water is solar-powered. We will make sure to deliver your comments to our Quality Assurance department regarding the TV and fridge in the room. As we mentioned before, your comments are very valuable to us. We recently refurbished all our rooms to make the best of the space we have. As you know, we are an expedition hotel; most of the time, our guests are outside and exploring, but your comfort is definitely our priority. This is why we are constantly striving to innovate and better our guests' experiences. Once again, we want to thank you for your valuable feedback; we will take it into consideration to keep improving. Kind regards,
Read more
Vince K wrote a review Sep. 2020
Noonu Atoll50 contributions9 helpful votes
Hotel's Favourite
This is one of the best hotel in the Galapagos as well as being a worthy contender for being a top World small luxury hotel. It is a pricey place although Paradise comes at a price.... nevertheless, some aspect definitely needs to be improved to contest with the best. To set the context and the possible needed improvement, we went there on a Honeymoon, in one of their ocean overlooking Suite, with a global price tag of $1,000 average per night. Upon arrival, we were charmed by the little walk leading to the hotel, taking you via small alleyways, leading through a jungle with some parading marine Iguanas and finally a deck pathway along the beach, looking at sea lion splashing in the ocean. This is a dream place.
Read more
Date of stay: September 2020
1 Helpful vote
Helpful
Share
Response from Customer Relationship Manager, Marketing at Finch Bay Galapagos Hotel
Responded Oct. 2, 2020
Dear Vince, Thank you for your kind words! Your review is very important to us; thank you for taking time out of your day to write it. As an Expedition Hotel, we specialize in giving adventurous travelers such as yourself all the options available on a cruise, on solid land! Through our private yacht’s daily tours and our exclusive activities, such as snorkeling and kayaking, we bring you the best on both land and sea. We are constantly looking to improve in order to provide all our guests with the best possible experience, so your feedback is greatly appreciated. Be sure we will take action based on your comments to guarantee the comfort and enjoyment that is synonymous with a National Geographic Unique Lodge of the World. We hope to have you again! Warm regards,
Read more
j b wrote a review Apr. 2021
tenafly54 contributions1 helpful vote
Best Resort in the Galapagos! We just returned from Finch Bay and had the trip of a lifetime! We were a group of 9 - 2 families traveling together. We cannot say enough about the resort and the staff. The location was ideal, you can stroll right to the beach. The exceptional staff: Soto, was our private guide for our tours) was amazing so good with our kids and very knowledgeable about the Island and the Wildlife, Resort staff: Christian, Grace to name a few and all the other amazing staff members were second to none. Due to the Covid pandemic they are very meticulous regarding protocols and we felt extremely safe. Do not wait now is the time to visit the Galapagos!
Read more
Date of stay: April 2021
Value
Rooms
Service
Helpful
Share
Response from Customer Relationship Manager, Marketing at Finch Bay Galapagos Hotel
Responded 2 weeks ago
Dear guest, Your review is very important to us; thank you for taking time out of your day to write it. Travelers continue to choose the Finch Bay Galapagos Hotel because of our unbeatable location, superb service, food, and amenities. Plus, our private Yacht Sea Lion proudly stays at the forefront of island exploration and wildlife observation! We are very grateful for your feedback and look forward to hosting again! Warm regards, Finch Bay Hotel
Read more
Elise wrote a review Mar. 2021
Reno, Nevada12 contributions10 helpful votes
Best place to stay in Galapagos for a great time with access to many adventures nearby. Staff is great and the hotel is modern, clean and relaxing! I recommend the daily yacht excursions from the hotel and the walk to Geitas.
Read more
Date of stay: March 2021Trip type: Travelled with friends
Helpful
Share
Response from Customer Relationship Manager, Marketing at Finch Bay Galapagos Hotel
Responded 4 weeks ago
Dear Elise Thanks for sharing about your recent trip to Galapagos and visit to Finch Bay Hotel. Thank you again for your comments, and for coming in, and we hope you’ll give us another chance sometime in the future. Best regards, Finch Bay Hotel
Read more
Santiago S wrote a review Mar. 2021
6 contributions1 helpful vote
After a dificult year we came to the Fintch Bay for a few days with the family, we could not have made a better choice, the hotel is beatifull, but that falls short to warmth & service of the people. The location, the Island Paradise, The Fintch, and their people is a must bucket list in anybodies life!!
Read more
Date of stay: March 2021Trip type: Travelled with family
Helpful
Share
Response from Customer Relationship Manager, Marketing at Finch Bay Galapagos Hotel
Responded 4 weeks ago
Dear guest, Your review is very important to us; thank you for taking time out of your day to write it. Thank you for choosing us. Warm regards, Finch Bay Hotel
Read more
Previous
PRICE RANGE
US$352 - US$790 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel finch bay eco, finch bay eco puerto ayora
FORMERLY KNOWN AS
Finch Bay Eco Hotel
LOCATION
EcuadorGalapagos IslandsSanta CruzPuerto Ayora
NUMBER OF ROOMS
27
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Finch Bay Galapagos Hotel
Which popular attractions are close to Finch Bay Galapagos Hotel?
Nearby attractions include Santa Cruz Fish Market (1.2 km), Las Grietas (0.7 km), and Laguna las Ninfas (1.0 km).
What are some of the property amenities at Finch Bay Galapagos Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Finch Bay Galapagos Hotel?
Top room amenities include air conditioning, blackout curtains, and a desk.
What food & drink options are available at Finch Bay Galapagos Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Finch Bay Galapagos Hotel?
Conveniently located restaurants include Finch Bay Restaurant, Galapagos Deli, and Bahía Mar Restaurant.
Are there opportunities to exercise at Finch Bay Galapagos Hotel?
Yes, guests have access to a pool, locker rooms available in the fitness centre, and yoga classes during their stay.
Does Finch Bay Galapagos Hotel have an airport shuttle?
Yes, Finch Bay Galapagos Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Finch Bay Galapagos Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Finch Bay Galapagos Hotel?
The staff speaks multiple languages, including English and Spanish.
Does Finch Bay Galapagos Hotel have any great views?
Yes, guests often enjoy the ocean view available here.
Is Finch Bay Galapagos Hotel accessible?
Yes, it offers reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.