Cheerful and helpful owner (Amanda) & family. Not a lot of English spoken (bar Sergey, when he was around, and another girl at reception who we only met once) so without some Spanish there can be misunderstandings. Staff also very friendly and helpful. lnternet was poor (general problem in Galapagos I think) and caused problem paying bill as it failed in mid transaction with CC and we ended up duplicating the payment. To be fair Amanda went straight to bank to cancel as soon as we discovered it - money was back in our a/c in a week or so. Most rooms are good with spotless tiled floors - we ended up sampling 3 different rooms in our 4 night stay (1 night and then 3 more following a gap of a few days). One on 1st floor at the back of building was a big room with mini kitchen incl sink, fridge and microwave but was overlooked by closely adjacent property so we just kept curtains closed most of time which made it a bit gloomy. Equiv room on 3rd floor which we had for a couple of nights was a good room. Twin room on top floor (4th) which we had for 1 night was small but gave you easy access to the rough roof terrace which had a few chairs which we used to have a beer and some snacks watching the sun go down. All rooms we stayed in were noisy though - probably applies to much of Puerto Ayora accommodation - continuous cars in C Seymour, dogs, cockerels from 4 or even earlier, water pumps, etc. etc. not the best if you are a light sleeper. Normally we left the windows open - closing them helped a little but not much. Breakfast was reasonable - not laid out in a buffet but brought on request. Fresh fruit juice, eggs as you prefer, bread/toast, coffee/tea, fruit if you asked for it. Overall were happy enough with the place, esp Amanda & staff and would stay again but not in the room on 1st floor and I'd bring good earplugs.…
This hotel is a very nice and personal place. The owner cooked us a wonderful breakfast both days we stayed. She was so sweet that she got worried one day when we returned late from a dive! It is not too far from the centre, and not too close either.
If you're trying to do Galapagos on a budget, this hotel is a great value. Simple accommodations that are clean and comfortable for when you need a break from exploring the island. Its located just a couple blocks off from the main road, so it is quiet but the restaurants and the main attractions of the island are easily walkable. The only complaint was the wifi on the 4th floor was a little slow. Amanda and the other staff members were very friendly. My friend and I really enjoyed our stay here
This hotel is perfectly suitable for a break in Puerto Ayora where you’ll likely spend the majority of your time out exploring the islands. The rooms were clean and very spacious, the location was excellent for short walks into town, and the service from the owner made you feel like you were staying in her home. She was always on hand to offer help and advice on Galápagos, she made sure she had breakfast ready for whatever time you requested, and was just so hospitable and welcoming that it made leaving the islands even harder! It’s a great place to stay to rest your head after a busy day of exploring, offers all the amenities you need, and provides a plentiful breakfast to start your day.
Clean, quiet, and AC. The hotel owner was extremely accommodating and super friendly. I had to leave at 4:30am to catch a flight and she was personally up and awake that early with a taxi waiting for me to make sure I got in. Would 100% stay here again.