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Mercure Ismailia Forsan Island

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Mercure Ismailia Forsan Island
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179 Reviews from our TripAdvisor Community

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Showing 136: English reviews
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Reviewed yesterday NEWvia mobile

The staff, who are all friendly and very experienced, makes it always a comfort place to stay. The view of the lake and Suez Canal together is very nice. Although it was very busy with many guests but we could as usual enjoy the stay there.

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Thank RamiRizg
Alexandria Governorate, Egypt
HOTEL’S FAVOURITE REVIEW
Reviewed 20 September 2016 via mobile

It loved it so much especially our room on the fourth floor because it was recently renewed the weather here in that time (september) is very good and the place is quiet and clean the service was so wonderful

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Thank aymanfarag
About Hotel's Favourite Review
Mercure M, General Manager at Mercure Ismailia Forsan Island, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Reviewed 3 weeks ago via mobile

Coming from Cairo to Ismailia to spend a day with old friends. Staying in the cafeteria of the hotel in front of the sea which serving good shisha flavors, good variety of beverages and good service. It is amazing day in good place.

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Thank Tarek M
Mercure M, General Manager at Mercure Ismailia Forsan Island, responded to this review

Dear Mr. Tarek, We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Cairo, Egypt
Reviewed 3 weeks ago

Nice and amazing stay at Mercure i had enjoyed my stay fro 3 nights rooms very clean and comfortable also the breakfast buffet is nice the hotel is recommended for relaxation and to enjoy Ismailia whether

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Thank Mohamed E
Mercure M, General Manager at Mercure Ismailia Forsan Island, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Port Louis
Reviewed 15 February 2017

The service was very good. The staff was very helpful with all our requirements and was always very courteous and welcoming. Although at the time that I stayed at the hotel, some rooms were under renovation, overall I liked the rooms. The view from the room was great. The hotel is on the lake side and the view is just...

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Helpful?
Thank Suraiya2016
Mercure M, General Manager at Mercure Ismailia Forsan Island, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Reviewed 17 January 2017

it is a wanderful hotel i enjoyed my accommodation at mercur ismailia the room view is amazing staff very helpful thsnks to Marina from front office for her efforts to make our stay very plasent i do recommend the hotel for all ismailia visitors

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Thank rita444m
Mercure M, General Manager at Mercure Ismailia Forsan Island, responded to this review

Dear Ms. Rita, We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Reviewed 14 January 2017 via mobile

I spent 2 nights in the hotel.it was amazing .location is magical rooms are clean and tide.food is delicious. Staff are smiling .i will be back . Very sòon.thanks for all the staff wich Made my week end very exciting

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1Thank Mohamed A
Mercure M, General Manager at Mercure Ismailia Forsan Island, responded to this review

Dear Mr. Mohamed, We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Reviewed 9 January 2017

Very rude and defensive. They're definitely on guests' side, they are against us. I believe "none of this is our responsibility" is the key sentence for them all. They made me contact hotels.com and confirm reservations and do their work and pay for the international calling fee, which in the end I refused to pay.

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Thank Gayon Y
Mercure M, General Manager at Mercure Ismailia Forsan Island, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Ismailia Forsan Island. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

Cairo, Egypt
Reviewed 7 January 2017 via mobile

The only place to stay in Ismailia! I'm quite biased because i love Ismailia, and the mercury hotel is an old time favourite which captures the essential essence of this city on the Suez Canal. Ismailia is known for its wonderful friendly hospitable people and it's lovely weather, its greenery. The hotel offers amazing views of ships voyaging through the...

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Thank Amin A
Mercure M, General Manager at Mercure Ismailia Forsan Island, responded to this review

Dear Mr. Amin, We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

ismailia
Reviewed 30 December 2016 via mobile

Very unique place in ismaila with very friendly staff and service is the best ahuge green area perfect view clean room delicious food oriental caffee very hight quilty of service Thanks to merna ehab samah and the resturant

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Thank alak1622010

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Concierge
Official Description (provided by the hotel)
Located in the centre of the city overlooking Temsah Lake. Restaurant, parking, outdoor swimming pool, water sports, tennis court. 5 suites, 141 rooms and 23 chalets in green surroundings with stunning views over the lake and garden. Beach nearby. Private beach . ... more   less 

Additional Information about Mercure Ismailia Forsan Island

Address: Mohamed Ali St | Forsan island, Ismailia, Egypt
Region: Egypt > Ismailia Governorate > Ismailia
Price Range: $140 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Ismailia Forsan Island 4*
Number of rooms: 146
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Ismailia Forsan Island staff and other travellers.
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Questions? Get answers from Mercure Ismailia Forsan Island staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best view would be on the lake side. Simply magnificent.”
 of 5 bubbles Suraiya2016, 15 Feb 2017 | Read review
“Upper floor lakeside.”
 of 5 bubbles perlogalism, 26 Sep 2016 | Read review
“Make sure your A/C is working and higher floor for there is rats every where”
 of 5 bubbles basbosan2016, 8 Sep 2016 | Read review
“Ask for the canal panorama if that is what you want to get from your room.”
 of 5 bubbles LisandroVoyager, 8 Jul 2016 | Read review
“Lake view is best.”
 of 5 bubbles Euth-in-asia, 18 May 2016 | Read review
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