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Steigenberger Aqua Magic

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2,870 Reviews from our TripAdvisor Community

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Showing 2,090: English reviews
Cairo, Al Qahirah, Egypt
Reviewed 2 September 2016

We did not have one single free minute, the hotel is full of energetic activities; beach, pools, lazy river, magnificent aqua, kids club, kids cinema, daily nightly shows, billiard, wii, air hockey, and all-inclusive food/drinks/ice-cream! Staying in this hotel is more than amazing, its beach is on the other side, outside the hotel, but still it is really nice. They...

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Helpful?
2Thank Eman M
Dieter G, General Manager at Steigenberger Aqua Magic, responded to this review

Dear Eman M, We are delighted to gather from your review that you have spent a pleasant and enjoyable vacation in our Steigenberger Aqua Magic. While we are glad to read your positive feedback about our animation team, we are sorry to gather from your review that our Magic All Inclusive meal plan was not satisfactory for you. We pay...

Gillingham, United Kingdom
Reviewed 31 August 2016 via mobile

Arrived on 26 th August at the start with thought very nice staff friendly and helpful room was nice we were upgraded to a family room good start 1st day we thought food was nice but after 5 days food same thing more or less all time ie pasta chicken veal burgers and chips staff very friendly but are slow...

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Helpful?
2Thank janesB7577VT
Dieter G, General Manager at Steigenberger Aqua Magic, responded to this review

Dear Guest, Thank you for sharing your holiday feedback with us on Tripadvisor, even if this is not the feedback we were hoping for. It is our priority to satisfy our guests, to respect their wishes, we are regret that we have not been able to succeed and you did not enjoy your vacation as you expected. We are sorry...

Makkah Province, Saudi Arabia
Reviewed 31 August 2016

The hotel is wonderful the aqua park is great , I was staying at steignberger aldua beach , I have just been at aqua magic for the aqua park, it was clean and nice but the service at the poolwas very bad the employees there was very rude and they was not helpful at all , on the other hand...

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Helpful?
Thank ahmed a
Dieter G, General Manager at Steigenberger Aqua Magic, responded to this review

Dear Ahmed A, We would first like to thank you for taking the time to post your feedback. I am pleased to know that you enjoyed our Aqua Park with our facilities. We would like to thank you for your constructive comment regarding our staff, and it will be considered in our future training sessions, as guest satisfaction is our...

Gloucestershire, United Kingdom
Reviewed 30 August 2016

great stay at this hotel just returned to uk, didnt want to leave rooms good and cleaned daily new towels, fridge restocked, food in all restraunts excellent plenty of choice 24 hours food and drink, i spent most of holiday in adult only relax area!! loved it great pools and loungers big thank you to Andrew and Muhamed in there...

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Helpful?
2Thank richardwY3485AA
Dieter G, General Manager at Steigenberger Aqua Magic, responded to this review

Dear Guest, Thank you for your excellent review – it was a sheer delight to read your positive words about our hotel. Further, we wish to thank you for your lovely feedback about our staff. We will be happy to share your review with them. Also, we are pleased to learn that you had a relaxing time at Adult Aqua...

Reviewed 30 August 2016 via mobile

This is undoubtably a beautiful hotel if you are a conventional family but as a single parent it's not really the best When we checked in we found our room a bit small for 1 adult 1 teenager and a toddler as there where only 2 beds I requested if we could upgrade and was advised to ask again in...

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3Thank Emma M
Dieter G, General Manager at Steigenberger Aqua Magic, responded to this review

Dear Emma M, Sunny greetings from the Steigenberger Aqua Magic. Thank you for sharing your review. We are truly sorry to read that you did not fully enjoy your vacation in our Steigenberger Aqua Magic So we are very thankful for your open and honest feedback, even though your stay might not have been as positive as it was expected....

Bristol, United Kingdom
Reviewed 29 August 2016

Dear All Top tips :- dont always go with inside trips, look at falcon on trip advisor. Watch out for "the no swim nappies" and space invaders as the pools closed every day. We all know who they are! Besides that, all good, Do ask how long the trips will be, especailly if you have young kids as you might...

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Helpful?
1Thank HILARYhorse
Dieter G, General Manager at Steigenberger Aqua Magic, responded to this review

Dear Guest, We would first like to thank you for taking the time to post your feedback about your recent stay at our hotel. I am pleased to know you and your younger kids enjoyed the kids area and pirate ship in our hotel. Kindly note that we welcome guests from various countries and we are thankful for each guest...

Birmingham, United Kingdom
Reviewed 29 August 2016 via mobile

I visited Hurghada back in March, it was in fact my first ever visit to Egypt. I was a bit dubious since everyone thought it may be dangerous but the lady at Thomas Cook and the government website said it was safe to travel - so I did. For March, the weather was great and improved over the two weeks...

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Helpful?
Thank Siegfriedandroy
Dieter G, General Manager at Steigenberger Aqua Magic, responded to this review

Dear Guest, We are delighted to read that you were very pleased and satisfied with our facilities and have, indeed, thoroughly enjoyed your stay. Glad to know that you liked our various swimming pools, and you liked Lazy River the most. Your greetings to our beach staff will be transferred to motivate each member to exceed our valuable guests’ expectations....

Reviewed 27 August 2016 via mobile

Thanks for everyone helped me and my family to enjoy our holiday . All thanks for Mr Ashraf Samir and Mr Emad Adel in the reservation also for all staff in the Italian; seasons, and flavours restaurants are excellent specially Abdel Hady , Bakou and in the season and Amir and Mina in the magic flavours . All thanks also...

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Helpful?
Thank Amir A
Dieter G, General Manager at Steigenberger Aqua Magic, responded to this review

Dear Mr. Amir Attia, We would like to express our sincerer appreciation for publishing your very nice review on your recent best ever holiday at Steigenberger Aqua Magic Hotel. It’s our pleasure, that you enjoyed our resort with its facilities and that our staff exceed your expectations. Thank you for being an envoy of our hotel which will help undecided...

Reviewed 26 August 2016 via mobile

Steigenberger Aqua Magic, Very familial receptionists, resturants and bar staffs, I want to give my special thanks to Mr. Mohamed Saied "the receptionist", for his unstoppable help, :-) Really every time I 'll be in hurghada, my choice always will be Steinberger aqua magic.

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Thank Ahmad_E80
Dieter G, General Manager at Steigenberger Aqua Magic, responded to this review

Dear Mr. Ahmad_E80, Thank you for your excellent review – it was a sheer delight to read your positive words about our hotel. Further, we wish to thank you for your lovely feedback about our staff. We will be happy to share your review with them. It has been our pleasure to serve you for a second time and we...

Reviewed 26 August 2016

As usual Sharm visitor's we went to Hurghada with an open mind, we stayed at the Steigenberger Aqua Magic and was pleasantly surprised. The hotel is not on the beach but this is not a negative as it is a lovely 5/7 minute walk or a 2 minute ride on a golf buggy which are waiting for you outside the...

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Helpful?
1Thank Nicola M
Dieter G, General Manager at Steigenberger Aqua Magic, responded to this review

Dear Nicola M, Greetings from sunny Hurghada and thank you for having published your holiday review on Tripadvisor. It makes us proud to read that you were positively surprised by our hotel facilities, our professional friendly associates, food & beverage and the cleanliness of the resort. Thank you also for your nice words about our staff, they indeed do an...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Steigenberger Aqua Magic is the Red Sea's best luxury family resort addition with comfortable rooms ideal for families guaranteeing privacy for both, parents and children, a generous pool landscape and its own certified aqua park suitable for children and adults. ... more   less 

Additional Information about Steigenberger Aqua Magic

Address: Yussif Afifi Road, Hurghada, Egypt
Region: Egypt > Red Sea and Sinai > Hurghada
Price Range: $73 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Steigenberger Aqua Magic 5*
Number of rooms: 723
Reservation Options:
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Also Known As:
Steigenberger Al Dau Club Hotel Hurghada
Steigenberger Al Dau Hotel
Steigenberger Al Dau Resort
Hotel Style:
#17 Spa Hotel in Hurghada
#18 Top resorts Hotel in Hurghada
#19 Romantic Hotel in Hurghada
#19 Family Hotel in Hurghada
#28 Luxury Hotel in Hurghada
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Questions & Answers

Here's what travellers have asked, with answers from Steigenberger Aqua Magic staff and other travellers.
725 questions
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Questions? Get answers from Steigenberger Aqua Magic staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Block 5 and 6 best for location”
 of 5 bubbles elaineandtonywil2016, 25 Feb 2017 | Read review
“Avoid block 3, with the disco ,the back of the kids area and overlooking shops.”
 of 5 bubbles gteorge, 25 Feb 2017 | Read review
“Rm4330 suited us”
 of 5 bubbles marisaa502, 17 Feb 2017 | Read review
“pool view block 2 is great”
 of 5 bubbles TiaS84, 15 Feb 2017 | Read review
“We asked for ground floor and were in the 5's so was great, pool view!”
 of 5 bubbles Y7113LXjuliew, 13 Feb 2017 | Read review
5 of 5