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Citadel Azur Resort

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Citadel Azur Resort
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1,434 Reviews from our TripAdvisor Community

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Showing 441: English reviews
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10th of Ramadan City, Egypt
Reviewed 6 days ago NEW

Staff were sooo rude and UNFRIENDLY , no one smiles AT ALL. everything else was great room service , food, location and activities. the sea is rocky and not very safe. finally its an Amazing experience except the unfriendly Staff.

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Helpful?
Thank Gehad E
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear Mr. Gehad, We would like to take this opportunity and thank you kindly for your online feedback following your recent stay, as it help us continually improve our service towards our guests and it is of the utmost importance to us. Reference to your feedback and telephone conversation earlier with Mr. Sherif Hegazy, we truly regret that we weren’t...

Reviewed 1 week ago via mobile

A very perfect hotel specially for families with kids . Helpful staff. Nice animation team. Smiles are on their faces all the time. Clean rooms. Excellent restaurants. Very beautiful beach view. Service is excellent 👍👍

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Helpful?
Thank Ola A
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear Mrs. Ola, We would like to take this opportunity and thank you kindly for your online feedback following your recent family vacation with us Citadel Azur Resort – Sahl Hasheesh. We are happy to read that you have enjoyed our services and offered hotel facilities. And we really appreciate your comments about our staff and the service they provide,...

Reviewed 1 week ago

Very large clean rooms with wonderful view specially at night The price is fair The food is good great old citadel design THOUGH : the sea is rocky and not very safe the stuff is not that friendly (May be with the locals only!) Limited activities that ends at 11:00 pm Expensive extra activities (diving & safari) , you have...

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Helpful?
Thank Mohammed A
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear Sir, We thank you for spending your vacation at Citadel Azur Resort and for taking the time to share your experience on TripAdvisor. We greatly appreciate your feedback and we constantly strive to achieve and maintain the highest quality standards. Many thanks for your feedback. We are sad to learn from your review that we were not able to...

Reviewed 2 weeks ago via mobile

Thank you citadel azur for the amazing holiday. The landscape is impeccable and the best ive ever seen in hurghada. Staff have been so friendly and helpful. The beach is huge with lots of lovely spots. Pools were very clean too and the view from the pool is stunning. Our kids had so much fun too. Thanks citadel azur fulor...

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Helpful?
Thank Rania R
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear Mrs. Rania, On behalf of Citadel Azur Resort team we I would like to thank you for choosing our resort to spend your recent vacation! We are delighted that you had amazing experience staying with us and enjoy the landscape, the beach, pools, kids activities and found our staff to be so friendly and helpful! Your wonderful comments have...

Reviewed 2 weeks ago via mobile

I really enjoyed the stay in it....and everyday was different from the other...hope to repeat the visit once more😍😍😍....the food was nice...the animation team was very nice...the place is like heaven...I advise people who wanna feel the real isolated resort to try it.

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Helpful?
Thank Dina S
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear Mrs. Dina, Thank you for choosing the Citadel Azur Resort to spend your recent vacation! We truly appreciate the time you have taken to write such a great review! We are pleased that you had such a enjoyable first stay with us & delighted to know that you are planning to visit us again. It was our pleasure to...

Prague, Czech Republic
Reviewed 2 weeks ago

I am just came back from holiday, but really was terrible, which has not any organization, when we arrived to reception you have to wait till they will find room for you or , you can give tip to receptionist, to find free room , which i saw it by my eyes one couple were sleeping in lobby but when...

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Helpful?
1Thank cleft2003
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear Sir, We thank you for your stay at Citadel Azur Resort and for taking the time to share your experience on TripAdvisor. We greatly appreciate any feedback made by our valued guests and constantly strive to achieve and maintain the highest quality standards. Many thanks for your feedback. We truly regret that we had no chance to meet during...

Reviewed 2 weeks ago via mobile

Firstly, It's a very big hotel and a large number of rooms all built from stone, many stairs and null elevators, A very good place for honeymooners, Not suitable for families, A very nice beach but it was cold in January even it was shiny sun, heated swimming pool 21 degree, Large rooms, there isn't a Shampo only liquid soup...

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Helpful?
Thank Sherif K
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear Mr. Sherif, Thank you for your stay at Citadel Azur Resort and for sharing your feedback with us on TripAdvisor. We are very pleased to read through your comments that you found our beach to be very nice, rooms to be large is size and our staff to be very helpful. However, we deeply regret to know that you...

Reviewed 2 weeks ago via mobile

The resort is very nice . All rooms have sea view. There are lagoons , heated pools ,a marina and so many cafes where you can enjoy a nice drink together with the tastiest pastry you can ever try . The rooms are spacious but needs some renovation. The service is outstanding. You can enjoy your time swimming,snorkeling,safari or taking...

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Helpful?
Thank Laila S
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear Mrs. Laila S., We thank you for choosing the Citadel Azur Resort for your recent stay and for sharing your experience on TripAdvisor! We were delighted to read through your review that you had an enjoyable stay with us and found our service to be outstanding! On behalf of the entire team we are looking forward to welcome you...

Surrey, United Kingdom
Reviewed 3 weeks ago via mobile

The Citadel Azur lives up to its 5*... The food was amazing, lots of verity, choice of restaurants, food was amazing in all. The staff were so friendly, couldn't do enough for you. The Citadel is a very big resort, so there is plenty to explore. The view from our room was fantastic. The animation team, very good at there...

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Helpful?
Thank Nichol40
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear Nichol40, We would like to take this opportunity and thank you kindly for your online feedback following your recent stay with us Citadel Azur Resort –Sahl Hasheesh. We are very pleased to read through your comments that you had a nice stay and that you enjoyed offered facilities. We really appreciate your comments about our staff and the service...

Reviewed 3 weeks ago via mobile

Best hotel is sahl hshish i love it every thing there was perfect .. the animation team and the food and the pool the view the rooms has its own style and its unique and I hope to go back again soon ..

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Helpful?
Thank Menna A
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear Menna A., We thank you for your stay at Citadel Azur Resort and for taking the time to share your feedback with us. We are overwhelmed that you feel we are the best hotel in Sahl Hasheesh you have stayed! We are looking forward to welcoming you back shortly and it will be our pleasure once again to host...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
CITADEL AZUR RESORT SAHL HASHEESH! Heaven on earth! A Sunken Paradise Reborn! Our exclusive luxury architecture built with natural coral stones which has been hand chiseled from nearby mountains is a true architectural achievement. The Citadel Azur Resort with an atmosphere of the ports in Southern France or the Amalfi coast embraces a large marina where you can enjoy a touch of a small Mediterranean village with its own harbor. Overlooking the Red Sea, each spacious and luxuriously appointed guest room features spectacular sea views. A unique holiday with water sports, boat trips, marina and private beach extended to 1.6 km long, 3 manmade sea lagoons inside an amazing house reef. Relax at the swimming pools elevated and scattered around for your convenience in the resort and enjoy our state-of-the-art health club and gym. Book a wellness journey with our team of professional in our on-site Spa. Conveniently located only 20 minutes drive from Hurghada International Airport. ... more   less 

Additional Information about Citadel Azur Resort

Address: Sahl Hasheesh, Hurghada 84521, Egypt
Region: Egypt > Red Sea and Sinai > Hurghada
Price Range: $77 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Citadel Azur Resort 5*
Number of rooms: 514
Reservation Options:
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Also Known As:
Citadel Azur Hotel Hurghada
Hotel Style:
#6 Business Hotel in Hurghada
#33 Romantic Hotel in Hurghada
#36 Top resorts Hotel in Hurghada
#37 Family Hotel in Hurghada
#38 Spa Hotel in Hurghada
#57 On the Beach Hotel in Hurghada
#62 Luxury Hotel in Hurghada
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Questions & Answers

Here's what travellers have asked, with answers from Citadel Azur Resort staff and other travellers.
102 questions
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Questions? Get answers from Citadel Azur Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“near the main lobby”
 of 5 bubbles M9976BLmohammeda, 11 Feb 2017 | Read review
“If you don't mind a bit off a walk get 7 or 8 block”
 of 5 bubbles hunsburyled, 5 Jan 2017 | Read review
“The amount of money paid is very few if compared with the hotel facilities”
 of 5 bubbles ahmedt570, 14 Oct 2016 | Read review
“Best view, snorkeling,”
 of 5 bubbles Ahmed6000, 18 Sep 2016 | Read review
“All rooms easily accessible request sea view as they are lovely”
 of 5 bubbles terencemoloney, 7 Sep 2016 | Read review
5 of 5