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Citadel Azur Resort

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Citadel Azur Resort
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1,475 Reviews from our TripAdvisor Community

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Showing 449: English reviews
Reviewed 19 July 2016 via mobile

Amazing hotel,enjoyed very much there. The service was great. And the staff they was very helpful i't was rally good time with animation team they rally fantastic and amazing natliy and max and lovely girl menna we really enjoyed and thank you ..............

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Helpful?
Thank Malak A
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear Malak, Thank you for choosing to spend your holiday at Citadel Azur Resort and for taking the time to review our resort! We sincerely appreciate your wonderful comments and look forward to welcome you again at Citadel Azur Resort in the future. Best regards, Khaled Sadek General Manager

Cairo, Egypt
Reviewed 19 July 2016 via mobile

Only one overnight stay which was supposed to be 4 nights, unfriendly staff, very huge unorganized resort, poor dinner. No enough sitting areas as it was fully booked (I wonder why), ants everywhere even in Bathrooms and bed.....by the way the night was about 3150 Egyptian pounds!!!

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Helpful?
Thank Htsh
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear Htsh, Thank you for choosing Citadel Azur Resort to spend your vacation! Based on your relatively low rating and points mentioned in your review, please accept our sincerest apologies for any inconvenience encountered and for failing to meet your expectations. We look forward to the opportunity to welcome you back to Citadel Azur Resort, should you decide to give...

London, United Kingdom
Reviewed 17 July 2016

first i want to say i arrive to this hotel to have one week vacation with my wife and son let's start with reception , the reception area without air condition .only where is the reception office have the air condition . then the main restaurant very bad service and the food is average . Bar man in all the...

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Helpful?
Thank dasha1309
Reviewed 16 July 2016 via mobile

I read in alot of reviews about the very bad attitude of the staff but it was my mistake to go anyway 1-the bellman left our luggage on the ground outside the hotel exposed to sun for a long time 2-in citadel restaurant my wife went at 10.45 to breakfast he yelled at her telling her you should have came...

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Helpful?
2Thank Khalid M
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear Mr. Khaled, First of all, I would like to thank you for choosing the Citadel Azur Resort and for taking the time to share your comments with us. I truly regret that we had no chance to meet during your stay & really disappointed to learn that we weren’t able to meet your expectation in points mentioned in your...

Reviewed 16 July 2016 via mobile

the hotel is good in holiday it a nice hotels in herghada and good anmination like ( Sasha - max - natalya ) the food is very good and hot and we have good stuff and we have a big swimming pool but air condition is hot

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Helpful?
1Thank Zeyad A
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear Mr. Zeyad, On behalf of the entire team of Citadel Azur Resort, I would like to seize the opportunity to thank you for choosing our resort! Delighted you enjoyed your stay with us and thank you for your comments about our service and offered facilities. It is always our pleasure to welcome you and we are looking forward to...

Reviewed 15 July 2016 via mobile

We have a good time in this hotel the room are very good animation so kindly and many thanks for Sasha, Tania, Max the food very good and sweets good time in massage SPA I will come again nearly time in next holiday .

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Helpful?
1Thank ismail m
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear Mr. Ismail, Thank you for choosing Citadel Azur Resort to spend your vacation and for taking the time to review our resort. We are delighted that you had a pleasant stay with us and we thank you for your wonderful comments about our staff and service they provide. Looking forward to welcoming you back soon. Best regards, Khaled Sadek...

Reviewed 15 July 2016 via mobile

The hotel is outstanding, the overall atmosphere of being in a real citadel is given from the lobby to the beach, wonderful time at the pool and enjoying the view of the wide see. The animation team (nano, mizo, natalie, andrea, max) they'll make you feel like you're home and enjoying every second of your stay.

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Helpful?
Thank Islam A
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear Mr. Islam, Thank you for choosing Citadel Azur Resort to spend your recent vacation and for taking the time to review our resort! We sincerely appreciate your comments & looking forward to welcoming you back to Citadel Azur Resort in the near future. Best regards, Khaled Sadek General Manager

Cairo, Egypt
Reviewed 15 July 2016 via mobile

The place is really big to the point you need internal transportation which the hotel provide partially from rooms to reception using bus but all your other moves are really hard in the sun Food is average ...not five stars level for sure However the Brazilian resturant (which require special booking one day before) has the best food Housekeeping were...

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Helpful?
Thank mmazmy
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear Mmazmy, On behalf of Citadel Azur Resort team we would like to thank you for choosing our resort to spend your recent vacation! We truly appreciate the time you have taken to share your feedback with us on TripAdvisor! We sincerely appreciate your comments & looking forward to welcoming you back to Citadel Azur Resort in the near future....

Reviewed 14 July 2016 via mobile

this hotel prevents muslim women from using the pool wearing their burkini (muslim swimming uniform) which is made for swimming and it is waterproof... this is not acceptable at all .. This hotel has to respect muslim women as we are in an islamic country ( Egypt)

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Thank Ayatullah H
Reviewed 13 July 2016

It prevents Muslim women from swimming in swimming pools wearing Muslim uniform and this considered personal freedom they don't have the access to prevent us and they also have to respect all religions

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Helpful?
Thank Shrouk M

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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Room Service
Official Description (provided by the hotel)
CITADEL AZUR RESORT SAHL HASHEESH! Heaven on earth! A Sunken Paradise Reborn! Our exclusive luxury architecture built with natural coral stones which has been hand chiseled from nearby mountains is a true architectural achievement. The Citadel Azur Resort with an atmosphere of the ports in Southern France or the Amalfi coast embraces a large marina where you can enjoy a touch of a small Mediterranean village with its own harbor. Overlooking the Red Sea, each spacious and luxuriously appointed guest room features spectacular sea views. A unique holiday with water sports, boat trips, marina and private beach extended to 1.6 km long, 3 manmade sea lagoons inside an amazing house reef. Relax at the swimming pools elevated and scattered around for your convenience in the resort and enjoy our state-of-the-art health club and gym. Book a wellness journey with our team of professional in our on-site Spa. Conveniently located only 20 minutes drive from Hurghada International Airport. ... more   less 

Additional Information about Citadel Azur Resort

Address: Sahl Hasheesh, Hurghada 84521, Egypt
Region: Egypt > Red Sea and Sinai > Hurghada
Price Range: $70 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Citadel Azur Resort 5*
Number of rooms: 514
Reservation Options:
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Also Known As:
Citadel Azur Hotel Hurghada
Hotel Style:
#6 Business Hotel in Hurghada
#33 Romantic Hotel in Hurghada
#36 Top resorts Hotel in Hurghada
#37 Family Hotel in Hurghada
#38 Spa Hotel in Hurghada
#57 On the Beach Hotel in Hurghada
#63 Luxury Hotel in Hurghada
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Questions & Answers

Here's what travellers have asked, with answers from Citadel Azur Resort staff and other travellers.
113 questions
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Questions? Get answers from Citadel Azur Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“block 3 very central to everything”
veralin, 13 Mar 2017 | Read review
“sea view rooms from building 2 to 6 are not far away from lobby and provide perfect view”
mahmoudn228, 12 Mar 2017 | Read review
“near the main lobby”
M9976BLmohammeda, 11 Feb 2017 | Read review
“If you don't mind a bit off a walk get 7 or 8 block”
hunsburyled, 5 Jan 2017 | Read review
“The amount of money paid is very few if compared with the hotel facilities”
ahmedt570, 14 Oct 2016 | Read review
5 of 5