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SENTIDO Palm Royale Soma Bay

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2,109 Reviews from our TripAdvisor Community

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Showing 1,568: English reviews
Reviewed 4 days ago NEW

I have a bad experience with the reception staff.I offer my honesty, they offer their toughness and denial.My son broke the glass of the table in balcony during playing.Before leaving i told the reception staff with the problem and they told me the cost and i paid.Just exiting of the door, calling me again to pay extra. !!!!!!!!

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Helpful?
1Thank Mohammed A
christopher m, Manager at SENTIDO Palm Royale Soma Bay, responded to this review

Dear Mr. Mohamed A, We apologize for the misunderstanding on your departure which I agree was not a good finale to your stay at the SENTIDO Palm Royale. We will take the appropriate action and we look forward to welcoming you back sometime in the near future. Our best regards,

Surrey
Reviewed 5 days ago NEWvia mobile

Where to begin.....? Having stayed at the Palm Royale (prior to its Sentido contract) we returned 18 months later full of hope and excitement at what a great holiday we were going to have! True, certain events had had an effect on the world, but naively we hadn't anticipated how much that would impact our long awaited holiday. We'd booked...

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Helpful?
2Thank cmn1
christopher m, Manager at SENTIDO Palm Royale Soma Bay, responded to this review

Dear Sir/Madam, Firstly, as a repeater guest to the SENTIDO Palm Royale we sincerely apologize for the unfortunate stay you endured during the month of August this year. The tourism industry in Egypt 2016 as you probably know has suffered immensely and it was an extremely difficult year, and collectively all hotels were compelled to reduce their rates to the...

Reviewed 5 days ago NEW

Being in such a luxury hotel was quite new to me and to be honest not really my cup of tea. But the staff was extremely friendly(mostly thanks to Sameh at the reception), it was clean and there were numerous of activities to go to. Although unfortunately almost no wind for kitesurfing. The food was OK, but not great. I...

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Helpful?
Thank Sophie K
christopher m, Manager at SENTIDO Palm Royale Soma Bay, responded to this review

Dear Sophie K, Thank you for sharing your lovely experience and that you had pleasant stay with us. We have noted your recommendations and it was a pity you did not have much wind during your stay. Very unusual! We look forward to your next visit and on behalf of all the staff and management our best wishes for the...

Sunderland, United Kingdom
Reviewed 6 days ago NEW

My wife and I stayed at this hotel in September 2016 to celebrate our 46th Wedding Anniversary and enjoyed it so much we have booked to go again in January 2017 to celebrate my 70th Birthday. My only tip is to avoid the Egyptian holidays, particularly Eid el Fitr ( end of Ramadan ) when the hotel is over run...

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Helpful?
Thank j0hnmc00k
christopher m, Manager at SENTIDO Palm Royale Soma Bay, responded to this review

Dear Sir, Thank you for sharing your experience and it was most pleasing to read that you had such a wonderful time with us on your 46th wedding anniversary in September and you enjoyed every aspect of our hospitality including the selection of restaurants, the beach, the fishing trip and friendliness and attentiveness of all the staff. On behalf of...

Bedford
Reviewed 1 week ago

Pros: clean and tidy all through. Very caring and helpful staff. Good food. Clean beach. Location: Isolated location,good water sports.no snorkelling from beach as no reef there. We chose the hotel based on its reviews and we weren't disappointed. The hotel is a credit to Sentido and its friendly,caring and thorough staff,from the room staff,beach towel man,restaurant waiters and managers,to...

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Helpful?
Thank Helen J
christopher m, Manager at SENTIDO Palm Royale Soma Bay, responded to this review

Dear Helen J, Thank you for your great review on TA and we’re delighted that you had an enjoyable and memorable experience during you stay at the SENTIDO Palm Royale. On behalf of all the staff and management we look forward to welcoming you back to our little paradise sometime in the not so distant future. Until then.......! Our warmest...

Kiev, Ukraine
Reviewed 1 week ago

This was the second time my family and I have been pleased to be guests at the Palm Royal resort. Yours is the only resort of the many we have enjoyed to have been visited by us more than once. I hope this fact will serve to show you how happy we were to plan a second stay with you....

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Helpful?
1Thank Olena O
christopher m, Manager at SENTIDO Palm Royale Soma Bay, responded to this review

Dear Olena O, Thank you for sharing in detail your experience at the SENTIDO Palm Royale during your recent visit. I was delighted to read that you had such a wonderful time with us and you enjoyed every aspect of our hospitality and all the facilities we provide including the horseback riding and your excellent and professional teacher George. I...

Andover, United Kingdom
Reviewed 1 week ago

Spent a lovely relaxing fortnight here in October. At the airport you will need to purchase a Visa, do this from the Bank, hidden round the corner on the right, its cheaper!Mohamed, our taxi driver got us to the hotel in double quick time, and check in was simple with a refreshing flannel and drink. The room was well appointed...

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Helpful?
1Thank dereklynn
christopher m, Manager at SENTIDO Palm Royale Soma Bay, responded to this review

Dear Dereklynn, Thank you for the lovely review and we're very pleased that you had a wonderful stay in October. Your special mention about your excursions and experience with the dolphins and Luxor is something nobody should miss. We’re also appreciative for your positive comments about the food variety in the different ethnic a la carte restaurants and the Azur...

Zevenhoven, The Netherlands
Reviewed 2 weeks ago

A stylish hotel with a beautiful beach and spacious garden. Distance about 45 km from Hurghada airport, a drive of 40 minutes. Great rooms with comfortable beds, a huge bathroom. Quality of food more than ok, plenty choices. Can recommend the Greek taverna Kiriakos, a la carte restaurant. Internet is unexciting, even with an expensive upgrade of 50$ a week,...

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Helpful?
Thank Willem D
christopher m, Manager at SENTIDO Palm Royale Soma Bay, responded to this review

Dear Willem D, Thank you for your lovely review and we are extremely happy that you enjoyed your stay and we met your expectations. We thank you for your support and on behalf of the staff and management we look forward to offering you our hospitality again in the near future. Our kindest regards,

Reviewed 3 weeks ago

Above average room, spacious, clean, excellent room service, Large balcony area with a sea view. Outstanding view from the balcony. Pretty with Coloured blue and white Xmas lights on trees and ornamental bridges. Wonderful restaurants in which to eat with excellent and friendly service. Wonderful food. Excellent water sport facilities. Professional and friendly staff. Excellent beach facilities, beach beds. Towels...

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Helpful?
Thank Linda P
christopher m, Manager at SENTIDO Palm Royale Soma Bay, responded to this review

Dear Linda P, Thank you for sharing in detail your experience at the SENTIDO Palm Royale during your recent visit. I was delighted to read that you had such a wonderful time with us and you enjoyed every aspect of our hospitality and all the facilities we provide including the water sports. I truly appreciate your lovely review and we...

Reviewed 3 weeks ago

A luxury hotel in Soma Bay with gorgeous clean beach and perfect service. The food is very tasty and a la carte restaurants are absolutely amazing, well spiced. The best one was Indian Asian restaurant with best Butter Chicken I have ever ate throughout the world. The room was clean every day and without any fault. We just did not...

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Helpful?
Thank Simona F
christopher m, Manager at SENTIDO Palm Royale Soma Bay, responded to this review

Dear Ms. Simona F, Thank you for sharing your experience on your recent visit to the hotel and I’m delighted that you had a wonderful time and we fulfilled all your expectations. I truly appreciate your comments of the various staff that took special care of you and the high quality of the food our restaurants. We thank you again...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Directly located at the 1.2 km long private sand beach in Egypt is the SENTIDO Palm Royale. Here you can relax and enjoy the perfect holiday with your family and friends. The two bays offer a perfect atmosphere for privacy and enjoying the weather. The SENTIDO Palm Royale is just 45 km away from the airport of Hurghada and 50 km to the city center of Hurghada. Moreover, the city Safaga ist just 12 km away from the SENTIDO Palm Royale. You have got the possibility to use the free WIFI from the hotel. Furthermore, the SENTIDO Palm Royale offers a kids club, Babysitting, a playground for children, a gym and four tennis courts. The meals are served in form of a buffet with fresh cuisine in the SENTIDO Palm Royale. Furthermore, several A la Carte-Restaurants offer a huge variety of fresh meals. Many sport activities are offered during your holidays. You have the possibility to play beach volleyball, water ball, use the gym and many other water sports activities. Furthermore, the SENTIDO Palm Royale has got a spa area to relax and enjoy the senses. ... more   less 

Additional Information about SENTIDO Palm Royale Soma Bay

Address: Soma Bay, PO Box 348 | Safaga-Hurghada Highway, Hurghada, Egypt
Region: Egypt > Red Sea and Sinai > Hurghada
Price Range: $85 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — SENTIDO Palm Royale Soma Bay 5*
Number of rooms: 445
Reservation Options:
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Also Known As:
Palm Royale Soma Bay Hotel Hurghada
Intercontinental Abu Soma Hotel
Intercontinental Hurghada
Hotel Style:
#2 Business Hotel in Hurghada
#3 Romantic Hotel in Hurghada
#5 Top resorts Hotel in Hurghada
#5 Spa Hotel in Hurghada
#6 Family Hotel in Hurghada
#7 On the Beach Hotel in Hurghada
#8 Luxury Hotel in Hurghada
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Questions & Answers

Here's what travellers have asked, with answers from SENTIDO Palm Royale Soma Bay staff and other travellers.
233 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“In the main building you're closest to everything”
 of 5 bubbles sophiek329, 30 Nov 2016 | Read review
“Had a room facing Wind Surf Center but re booking may be dodgy as building work in progress”
 of 5 bubbles j0hnmc00k, 29 Nov 2016 | Read review
“My daughter and myself chose a higher floor to avoid any late night noise. The hotel considerate with bar and disco closing time”
 of 5 bubbles lindapK8563ZP, 14 Nov 2016 | Read review
“top floor can have hotter rooms during peak seasonal temeratures”
  • royal suite (dining room
 of 5 bubbles johngW7767SJ, 1 Nov 2016 | Read review
“Go sea view”
 of 5 bubbles Denise101063, 22 Oct 2016 | Read review
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