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Golden 5 Almas Resort

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Golden 5 Almas Resort
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130 Reviews from our TripAdvisor Community

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Showing 21: English reviews
hurghada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 May 2016 via mobile

It was really great holiday. Super deluxe room, great view, housekeeping staff and service staff. Really so Professional staff. Mr Saleh very friendly person. Mr Sami is very helpful person. I will back again with friends to enjoy it one more time. Thanks for all the team of almas hotel.

Helpful?
1 Thank yasserauf24
Golden5City, Guest Relations Manager at Golden 5 Almas Resort, responded to this review

Dear Mr. Yasser, Greetings from Golden 5 City! First and foremost we would like to thank you for choosing our hotel from all the variety of hotels over Red Sea region. Second we are very pleased to receive your positive feedback and warm words about our hotel team. We would like to take this chance to invite you to visit... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 May 2016 via mobile

I loved my room and my view was great as we can see both lake and sea,I was coplaining about few things(food&facilities for kids) and I was unhappy at the beginning but Mr Saleh the night manager turn it to be a great holiday. he took all my complains and worked on change things to make me and the kids... More 

Helpful?
2 Thank Radwa G
Golden5City, Guest Relations Manager at Golden 5 Almas Resort, responded to this review

Good day, Mrs. Radwa! We would like to take this chance and sincerely thank you for choosing our hotel and for a great feedback about your stay. It might be useful for our guests to understand that our team always trying to turn any shortcomings into the positive things and make stay of the guests memorable. Looking forward to see... More 

الغردقة
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 May 2016 via mobile

The best hotel . Every thing very good . Sea view rooms . Room clean very good . T Tasty food . Really I like this hotel .and we well come back I like beach area.and thanks for mr.salah reception manager all staff they were very friendly

Helpful?
2 Thank Saleh784183
Golden5City, Guest Relations Manager at Golden 5 Almas Resort, responded to this review

Good day, Mr. Salah. We are very thankful for your positive feedback. Glad that you liked the accommodation and food and attitude of the staff. We would like to take a chance to invite you to our property once again. Looking forward to see you soon. Sincerely, The team of Golden 5 Almas Resort More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 18 May 2016 via mobile

I have been in almas palace hotel with my family It was perfect vacation staff so professional,kind,helpful Position is wonderful,beach is very nice,htl has very nice aqua park for adults,kids Thanks to Mr awny front office manager he helped us to have very nice holiday

Helpful?
1 Thank Saad S
Golden5City, Guest Relations Manager at Golden 5 Almas Resort, responded to this review

Good afternoon, Mr. Saad! Greetings from Golden 5 City! We would like to take this opportunity to thank you for choosing our hotel and for taking a time to share your impressions with our potential clients. Moreover thank you for a pleasant words about our employees. We are looking forward to meet you again in one of our hotels in... More 

Stoke-on-Trent, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 January 2016 via mobile

We stayed in this hotel as family of 4 and the resort itself was massive with 5 other hotels attached, hence why it is called "golden city". Upon arrival, the lobby looked grand however upon closer inspection the fountain was broken and LIVE wires and plugs had been dumped IN the GREEN fountain WATER. The room we were FIRST given... More 

Helpful?
2 Thank Natasha16102000
Golden5City, Manager at Golden 5 Almas Resort, responded to this review

Dear Mrs. Natasha, Kindly let us seize this opportunity to thank you very much for chosen our hotel for your vacation, to be our valuable guests and for taking the time to share your impressions about your stay with us. With reference to your valued comment concerning our rooms, condition, other guests etc, kindly let us inform you that we... More 

Al Khankah
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 September 2015 via mobile

Horrible room service. Unbelievable bad customer service Dirty rooms Don't deserve even 2 star hotel...i found this in my rooms.carpets are always wet and no reaction from responsible persons Food was horrible and drinks they offer the worst kind of drinks and this with irresponsible service

Helpful?
1 Thank Hala A
Golden5City, Manager at Golden 5 Almas Resort, responded to this review

Dear Hala, First and almost we would like to seize this opportunity to thank you and your family for chosen our hotel, for taken time to share your impressions about our hotel with hotels. Also we sincerely regret that our hotel did not meet your expectations and left negative emotions to you concerning cleanliness and food and beverage Therefore we... More 

Travellers are raving about these Hurghada hotels

Egypt
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 9 August 2015

I don't know how to start how to write my terrible experience..but let's begin: Overview: Golden 5 city is a big ,really BIG, resort located in Herghada, It consists of nearly five of more hotels (Club , Almas, Diamond, Emerlad, Paradise, ...). My vacation was in Almas Hotel the nearest to the beach. We stayed for three nights from 12... More 

Helpful?
3 Thank Mahmoud_Hafeez
Golden5City, Manager at Golden 5 Almas Resort, responded to this review

Dear Mr. Mahmoud, First and almost we would like to seize this opportunity to thank you and your family for chosen our hotel, for taken time to share your impressions about our hotel with hotels. We sincerely regret that our hotel did not meet your expectations and left negative emotions to you and we do repeat our apologies and we... More 

1 review
Reviewed 29 June 2015 via mobile

We stay here for for one week... i can say it's not bad hotel food is good room is good too personal is good when you talk with whem nice and whey will be nice with you... for other travelers i can say if you know english languege so better talk with that language...... hotel have 1 problem really offten... More 

Helpful?
Thank transekspress E
Golden5City, Manager at Golden 5 Almas Resort, responded to this review

Great Day! Kindly let us seize this opportunity to thank you very much for chosen our hotel for your vacation, to be our valuable guests and for taking the time to share your impressions about your stay with us. We are very thankful for your valuable comments concerning the beer and language knowledge and kindly let us inform you that... More 

Ukraine, Odessa
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 7 January 2015 via mobile

We chose this hotel after reviewing a great number of photos and having its complete profile in hand. It was totally worth of the money we paid for a New Year celebration week stay. The only real problem we had with the room was an issue with outlets - they didn't hold our iPad and iPhones adapters firm enough and... More 

Helpful?
2 Thank ArtemDiogtiev
Golden5City, Manager at Golden 5 Almas Resort, responded to this review

Dear Mr. Artem, Great Day and Best Greetings from Golden 5 Almas Resort! First and almost we would like to thank you very much for your kind review, for chosen our hotel and for taken the time to share your impressions about our hotel with others. Secondly, we are very glad that you and your family were our valuable guests,... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 November 2014

we stayed there 6 days and they were amazing everything is perfect the room was very clean and sea view the food is good the pool is clean and heated the aqua park is lovely everywhere there's is kids slides and swings they can play beside the pool in the beach in the kids corner aqua park for kids also... More 

Helpful?
3 Thank sasolaso
Golden5City, Manager at Golden 5 Almas Resort, responded to this review

Good Day from Golden 5 City! First and almost we would like to express our thanks for chosen our hotel, to be our valued guests and for taking the time to share your impressions about us with others. We are very glad and pleased to read your warm words about your satisfaction and we hope to see you soon as... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
Category: 5 Stars Check in :14:00 Check out :12:00 Location:Overlooking the city lagoon and red sea, beach, artificial lake along with green landscape and gardens , & the mini golf.Accommodation: Bars:Palm Beach bar (charged as per consumption)Cuisine: Beverages (Imported & local alcohol drinks tea, soft drinks) & snacks for all Hours: 10:00 am - sunset"Sinai" bar, (All Inclusive) overlooking the lagoon Cuisine: Beverages (Alcohol local drinks , coffee, tea, soft drinks)Hours: 10.00 pm - 02.00 am Cafe "Troitoire", (All Inclusive) overlooking the lagoon Cuisine: Beverages (Alcohol local drinks , coffee, tea, soft drinks) for all inclusive guests Lounge bar in the lobby, "charged as per consumption "Cuisine: Light snacks, light meals & beverages Hours: 24 hours SYLT "All inclusive " Beach bar Cuisine: Beverages (Alcohol local drinks , coffee, tea, soft drinks) & snacks for all inclusive guests Hours: 10.00 am - Sunset Fish market restaurant Cuisine: Seafood Serving: a La carte Hours: 12:00 pm - Sunset & 07:30 pm- 09:30 pm main building and 5 bungalows, 2 floors each.Total of 276 rooms (varies between 35 and 42 m2) including:42 connected rooms."Panorama" main restaurant: 350 seatsCuisine: InternationalServing Breakfast, Lunch & DinnerPergola "Sea Rock" restaurantCuisine: InternationalServing: Lunch, snacks & beverages for all inclusive guestsHours: 10.00 am- SunsetMost of 1st floor rooms have terrace, and most of 2nd floorhave balconies.All rooms are equipped with: satellite-TV & radio, individualadjustable air condition . Bathrooms feature bathtub ,weighting scale, telephone, Hair dryer, Minibar, safe box,daily clean linen & electricity: AC 220 volts Services & Facilities:24-hour room service 24-hour concierge Laundry service: charged as per consumption , price list available in the room Conferences Facility:Paradise conference room:capacity of 300 persons , Paradise VIPs Lounge: 150 seats.Internet cafeLimousine serviceBeauty salonLobby shopsOn request doctorTour & travel desk Babysitting on request ... more   less 

Additional Information about Golden 5 Almas Resort

Address: Golden 5 City, Sahl Hasheesh Road, Hurghada 84512, Egypt
Region: Egypt > Red Sea and Sinai > Hurghada
Price Range: $43 - $112 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Golden 5 Almas Resort 3.5*
Number of rooms: 276
Reservation Options:
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Also Known As:
Al Mas Palace Golden 5 Hotel Hurghada
Al Mas Palace Hurghada
Hotel Style:
#65 Top resorts Hotel in Hurghada
#95 On the Beach Hotel in Hurghada
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Questions & Answers

Here's what travellers have asked, with answers from Golden 5 Almas Resort staff and other travellers.
9 questions
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Wokingham, United Kingdom
3 months ago

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Questions? Get answers from Golden 5 Almas Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?
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