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The Makadi Palace Hotel

Travellers' Choice award winner
14/05/2017 15/05/2017
1 room 2 adults 0 children
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The Makadi Palace Hotel
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2,099 Reviews from our TripAdvisor Community

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Showing 1,393: English reviews
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Cairo Governorate, Egypt
Reviewed yesterday NEW

- Food was horrible. And to get food that is edible you need to make reservations one day prior to guarantee the food won't be as horrible and disgusting as the non reservation restaurant. - Service was real bad and slow. - half the pool was closed for maintenance. - No tea or kettle at the room, to get a...

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Helpful?
Thank melaroussi
Worcester, United Kingdom
Reviewed 1 week ago

Lovely, family friendly hotel, rooms are pretty and comfortable. Plenty of food choices at all meal times. Staff very attentive to your needs and a big "thankyou" especially to Anna at Guest Relations who took personal care of us - making sure our restaurant bookings were accommodated and room requests met - an excellent service. Also would like to mention...

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Helpful?
3Thank EmmaBench
Anna F, Guest Relations Manager at The Makadi Palace Hotel, responded to this review

Dear TripAdvisor member, Thank you for your positive feedback. I am glad that you enjoyed your holiday with us, and I will pass your comments on to our team. I look forward to welcoming you back soon. Kind regards, Anna Guest Relation Manager

Staffordshire
Reviewed 1 week ago

Rooms need refurbishment, food sometimes cold. Hairdryer was held together with tape. No cups, glasses, or plates in the main restaurants. Bathroom wasn't clean. Thai restaurant was good. Mustafa was a good waiter.

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Helpful?
Thank Dinky1960
Anna F, Guest Relations Manager at The Makadi Palace Hotel, responded to this review

Dear TripAdvisor member, Thank you for taking the time to feed back to us. I am sorry that you did not enjoy your stay with us. I do not believe that the issues you describe are typical of our guest experience, but we take all customer feedback seriously. I will take steps to address your comments. Kind regards Anna Guest...

Greater London, United Kingdom
Reviewed 1 week ago

On arrival the hotel was stunning. The staff were very good and quite attentive. The pool was being refurbished which we knew about and were quite ok with so we were given the option to eat at the other hotels in the area under the same umbrella. I am afraid the food at the Palace was not very good and...

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Helpful?
Thank candihlips
Anna F, Guest Relations Manager at The Makadi Palace Hotel, responded to this review

Dear TripAdvisor member, Thank you for your feedback. I am glad that you enjoyed your holiday with us, and I will pass your comments on to our team. I apologize that we did not exceed your expectation in all aspects of your holiday, but rest assured, your comments are noted and we are working to resolve them for the future....

Ashford, United Kingdom
Reviewed 1 week ago

This was a lovely hotel with an amazing house reef, it was undergoing some renovation but this wasn't a major issue as these didn't really impact as we had access the facilities in their sister hotels attached. The hotel is part of a group that were tailored for the German market and about 95% of the guests were German. The...

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Helpful?
Thank Jezzbrom
Anna F, Guest Relations Manager at The Makadi Palace Hotel, responded to this review

Dear TripAdvisor member, Thank you for your feedback. I am glad that you enjoyed your holiday with us, and I will pass your comments on to our team. I apologize that we did not exceed your expectation in all aspects of your holiday, but rest assured, your comments are noted and we are working to resolve them for the future....

Reviewed 1 week ago via mobile

Our 6th visit and still love it. Booked through Golden Ticket Travel, so straightforward and amazing value for money. Hotel beautiful, comfortable and chilled out. Food great, pools huge and varied, staff are all working hard to make your holiday the best....thank you to everyone. Snorkelling and house reef are good. Swam with a turtle this year, off the Grand...

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Helpful?
2Thank Emilybumblebee
Anna F, Guest Relations Manager at The Makadi Palace Hotel, responded to this review

Dear TripAdvisor member, Thank you for your positive feedback. I am glad that you enjoyed your holiday with us, and I will pass your comments on to our team. I look forward to welcoming you back soon. Kind regards, Anna Guest Relation Manager

Reviewed 2 weeks ago via mobile

We were very satisfied about our stay in makadi palace, service was very good and the hotel was very clean, staff was very friendly and the food was very delicious we want to thank Mr. Tarek fouad asst. GM for his great help to solve our problems and he took good care of us also Mr. Mohamed ragab recreation manager...

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Helpful?
1Thank zizou776655
Anna F, Guest Relations Manager at The Makadi Palace Hotel, responded to this review

Dear TripAdvisor member, Thank you for your positive feedback. I am glad that you enjoyed your holiday with us, and I will pass your comments on to our team. I look forward to welcoming you back soon. Kind regards, Anna Guest Relation Manager

Edinburgh, United Kingdom
Reviewed 2 weeks ago via mobile

My partner and I have just spent a week at the Makadi Palace which we booked with Red Sea Holidays. The Red Sea transfer was quick and efficient. The hotel is stunning, the architecture, grounds, pools, and communal areas are impressive and give a feeling of space. The whole atmosphere is very relaxed and it never seemed crowded. We only...

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Helpful?
1Thank Shaken007
Anna F, Guest Relations Manager at The Makadi Palace Hotel, responded to this review

Dear TripAdvisor member, Thank you for your positive feedback. I am glad that you enjoyed your holiday with us, and I will pass your comments on to our team. I look forward to welcoming you back soon. Kind regards, Anna Guest Relation Manager

London, United Kingdom
Reviewed 3 weeks ago

Hotel accommodation very good. Food excellent. Unfortunately the pool was being renovated butt there was another pool near and we could use the pool next door. Service was really good. Room clean and pleasant. Very good value for money

Review collected in partnership with this hotel
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Helpful?
1Thank anncZ5469AV
Anna F, Guest Relations Manager at The Makadi Palace Hotel, responded to this review

Dear TripAdvisor member, Thank you for your positive feedback. I am glad that you enjoyed your holiday with us, and I will pass your comments on to our team. I look forward to welcoming you back soon. Kind regards, Anna Guest Relation Manager

Vienna, Austria
Reviewed 3 weeks ago

Just back from another fabulous holiday at Makadi Palace and can highly recommend to anyone searching for a hotel on the red sea. Service fantastic, especially guest relations and front desk, but also the waiters in the restaurants and housekeeping are always friendly and competent. For anyone looking for a place in the sun just to relax and be spoiled...

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Helpful?
1Thank suerob2016
Anna F, Guest Relations Manager at The Makadi Palace Hotel, responded to this review

Dear TripAdvisor member, Thank you for your positive feedback. I am glad that you enjoyed your holiday with us, and I will pass your comments on to our team. I look forward to welcoming you back soon. Kind regards, Anna Guest Relation Manager

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Internet
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Makadi Palace Hotel is set in lush gardens famed for their beauty, and offers the perfect space to relax unwind and enjoy a well-earned break. Tranquil surroundings, attentive staff, an extensive choice of à la carte dining – both on-site and at the Makadi Mall – as well a stunning beach and a wide choice of sports facilities at the Makadi Sports Centre ensures guests will be reluctant to stray far from their holiday home away from home. ... more   less 

Additional Information about The Makadi Palace Hotel

Address: Safaga Road, Makadi Bay, Hurghada, Egypt (Formerly Makadi Palace)
Region: Egypt > Red Sea and Sinai > Hurghada > Makadi Bay
Price Range: $94 - $405 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Makadi Palace Hotel 4*
Number of rooms: 511
Reservation Options:
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Also Known As:
Makadi Palace Hotel Makadi Bay
Makadi Palace Bay
Makadi Palace Egypt
Hotel Style:
#7 On the Beach Hotel in Makadi Bay
#10 Romantic Hotel in Makadi Bay
#11 Luxury Hotel in Makadi Bay
#11 Family Hotel in Makadi Bay
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Questions & Answers

Here's what travellers have asked, with answers from The Makadi Palace Hotel staff and other travellers.
191 questions
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Questions? Get answers from The Makadi Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go somewhere else.”
Dinky1960, 22 Apr 2017 | Read review
“The higher the room the better the views and more privacy”
candihlips, 21 Apr 2017 | Read review
“Rooms 3455 and 3456, sea view but no sun on balcony”
  • View from room 3456
  • View from room 3456
  • Room 3456 bathroom
  • View of room 3456 from balcony
  • View of room 3456 from entrance
russells364, 2 Mar 2017 | Read review
“Rooms above melange have a great view over pool and red sea.”
640jockster, 22 Feb 2017 | Read review
“Corner suites are large and sunny”
684katarinaf, 27 Jan 2017 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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