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Serenity Makadi Heights

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1,124 Reviews from our TripAdvisor Community

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Showing 473: English reviews
London
Reviewed 9 January 2009

This hotel was so terrible I feel compelled to write a review to warn others not to stay there. We booked to stay in the Sports area and when we got there it was obvious that it hadn't been built yet. Just was well really as it is a very long hike from the pools and beach. This is a...

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Thank mikomagic
Jersey, UK
Reviewed 25 November 2008

This was a last minute.com booking. The flights and transfer in were acceptable if a little frenetic. The hotel is a sprawling mass of a place that its in the middle of absolutely no where. Fine we thought, a quiet all inclusive is just what we need. The hotel itself is clean and an ok standard hygenically. The intital check...

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4Thank PIGVALVE
fife scotland
Reviewed 3 August 2008

having travelled for 4 and a half hours from our cruise ship in luxor, we were very tired and very hot, it took the reception over an hour to check our party of 6 in, after they tried to put us into a family room(3 seperate couples),we managed to get seperate rooms, which were not near the main building,but way...

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2Thank lizbet50
Birmingham, UK
Reviewed 27 July 2008

A huge complex, fully booked but you didn't feel crowded. The staff were all wonderful and it's nice to be the favourite nationality for once! There were only 2 other english couples in the hotel, but we quite liked that. I'm veggie and my partner is a big meat eater, we were both delighted with the food on offer and...

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2Thank Poach
Felixstowe
Reviewed 21 July 2008

Well where do i start with this hotels, i went to this hotel with a party of 3 people , and don't get me wrong the hotel was beautiful, the staff were amazing but the only thing which messed it up was the holiday's makers, and the pools, as two of the pools were filled with sea water which made...

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1Thank egyptain5764
somerset
Reviewed 29 June 2008

After a wonderful Nile cruise was looking forward to a relaxing week. I went with a open mnd after reading bad reviews.The Hotel it self was wondeful with lovely gardens and pools leading down to beach. We went to reception and said good afternoon and was ignored so we stood with paperwork until the man on reception finally looked at...

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1Thank cidmills
Russia
Reviewed 28 June 2008

a very attractive green area and territory, spacious rooms what really was nice with a partly sea view, good comfortable hotel & location for relaxin. Also it was possible to take bus to busy Hurghada no more than 30-35 minute drive 3 times a day. The hotel seemed to be the reliable hotel with big variety of food, at list...

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2Thank DochaRus
Malmo
Reviewed 1 April 2008

We just came back from Egypt and one week stay at Serenity. I would like to give this Hotel some credit after reading all bad reviews. The hotel have great big rooms that are clean and tidy, no reason to complain. The staff did everything they could and always with a smile. They are though also humans so talk to...

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6Thank Bob20020
Redditch
Reviewed 16 March 2008

My husband and I read reports of this hotel after we had booked, and travelled with some trepidation. However, we were very pleasantly surprised when we arrived. Our room was spotless and was kept that way all through our fortnight's holiday. We found the staff absolutely wonderful, courteous, polite and very helpful. Could it have been the way WE treated...

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3Thank Puppetonastring
uk
Reviewed 15 March 2008

I am not sure what and where all the good reviews came from, but this is THE WORST hotel we have ever stayed in! The facts are that if you are looking for edible meals, courteous staff, relaxation and an enjoyable time, then this is not the right place to come. After 24 hrs I suffered from the infamous egyptian...

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1Thank notoegypt

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Serenity Beach Resort is located on the west banks of the Red Sea, built in Moroccan style. Opened in January 2007, this spacious five Stars Resort spans a total of 400,000 sq. meters, surrounded by large gardens, it is located directly on the Red Sea situated on its own wide beach 320m, offering spectacular views over the turquoise water and an amazing experience of a luxury life style, combined with the warmth of true Egyptian hospitality. The rooms are divided into five wings 17 clusters of 2-3 floors. You can simply relax on the hotel's beach or one of the spectacular 7 swimming pools. The resort has every possible feature to make your stay enjoyable by offering a wide range of safari and diving trips. ... more   less 

Additional Information about Serenity Makadi Heights

Address: Safaga Road 36 Km | P.O. Box 324, Makadi Bay, Hurghada 84511, Egypt
Region: Egypt > Red Sea and Sinai > Hurghada > Makadi Bay
Price Range: $72 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Serenity Makadi Heights 5*
Number of rooms: 551
Reservation Options:
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Also Known As:
Serenity Makadi Heights Hotel Makadi Bay
Serenity Makadi Heights Bay
Hotel Style:
#6 Top resorts Hotel in Makadi Bay
#6 Spa Hotel in Makadi Bay
#8 Family Hotel in Makadi Bay
#8 On the Beach Hotel in Makadi Bay
#11 Luxury Hotel in Makadi Bay
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Questions & Answers

Here's what travellers have asked, with answers from Serenity Makadi Heights staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room 3138, good view, morning sun”
 of 5 bubbles sebaro12, 13 Feb 2017 | Read review
“All rooms on first and second floors appear to have views of the sea and landscaped gardens”
 of 5 bubbles rajbilkhu, 11 Feb 2017 | Read review
“Our block was quiet and close to the reception and dining areas, rooms 3017 - 3040 on the ground floor.”
 of 5 bubbles StevenP222, 5 Feb 2017 | Read review
“Rooms furthest away from the main building are the quieter, it's worth pointing out when checking in if this is important to you.”
 of 5 bubbles dellah2017, 26 Jan 2017 | Read review
“Whilst not all rooms provide a Sea View this is compensated by the alternative views of the gardens and pools.”
 of 5 bubbles 896mickc, 21 Jan 2017 | Read review
5 of 5