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Lords Plaza - Surat

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Lords Plaza - Surat
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364 Reviews from our TripAdvisor Community

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Showing 356: English reviews
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Reviewed 3 days ago NEWvia mobile

I was in room no 1011 room didn't have any sunlight very poorly lit and was opposite service elevator which used to create noise till late night. Corridor music was also loud which on request was made low Staff was courteous and trained prompt no complaints on this matter . Majorly the bedsheets and duvet were rough and old ....

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Helpful?
Thank anju g
LordsPlazaS, Guest Relations Manager at Lords Plaza - Surat, responded to this review

Dear MR. Anuj , Namaskar !! Thank you so much for choosing us for your stay and sharing your valuable feedback with us. I am glad to read your gracious words for our staff ,i will surely share this words with them. I sincerely apologize for the inconvenience you caused due to concern which you have highlighted in your feedback....

Faridabad, India
Reviewed 5 days ago NEW

location in very good nearest to railway station , rooms are very clean , bed is comfortable though tv mostly dont work and need an assistance everytime i check in . food in the hotel is delicious though costly but its worth it .

Review collected in partnership with this hotel
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Helpful?
Thank salil madhav D
LordsPlazaS, Guest Relations Manager at Lords Plaza - Surat, responded to this review

Dear Mr. Salil , Namaskar !! Thank you so much for choosing us for you stay. We are happy to read from your comments that you had a ‘Wonderful experience’ and appreciated our warm, friendly hospitality and an incomparable level of service.i have noted your concern for tv also which will surely checked by our it team at room 802...

Chennai (Madras), India
Reviewed 1 week ago via mobile

Recently on my business trip to Surat , I stayed in this hotel, wow..!! I had a splendid experience here, the receptionists were soo friendly and humble, they took care me very well, they satisfied all my needs, I got room at the third floor, the sprawling windows in the room provides excellent scenic beauty of the city, the rooms...

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Helpful?
Thank 48aravindh
LordsPlazaS, Guest Relations Manager at Lords Plaza - Surat, responded to this review

Dear Guest , Namaskar from Lords Plaza Surat!!! Thank you for sharing your wonderful review with us. It gives me enormous happiness to share your feedback with the team at Lords Plaza Surat, that they were able to serve you with best hospitality. Your appreciation of our staff , Restaurant and overall experience is well received and we are delighted...

Reviewed 1 week ago via mobile

I booked this hotel for one night stay. Hotel is in very noisy area near railway station. Room was fine. Aircon was not so effective. Could not sleep well. After check-in, there was no toilet soap in bathroom. We asked reception, weather we have to buy our own? They said, will be supplied by hotel. When we returned to hotel...

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Helpful?
Thank Mukund A
LordsPlazaS, Guest Relations Manager at Lords Plaza - Surat, responded to this review

Dear Mr.Mukund , Namaskar !! Thank you for staying with us and sharing your feedback on Trip Advisor. We are glad to read your positive words about room of our hotel. However I am highly disappointed to read that we failed in keeping up with your expectations on the highlighted area and apologize for the inconvenience caused to you. Your...

Mumbai (Bombay), India
Reviewed 1 week ago

its a pure business hotel located in the heart of surat city ,its efficient & prompt services ,multiple dining options ,recreational facility backed up by trained staff makes it stand tall among the rest players.. one must try it to experience unmatched hospitality .

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Helpful?
Thank Nirmal304554
LordsPlazaS, Guest Relations Manager at Lords Plaza - Surat, responded to this review

Dear Mr. Nirmal , Namaskar !! Thank you so much for staying with us and sharing your precious words on trip advisor . Your gracious words for our hotel staff has shared with my hotel staff .they are delighted to know that you invested your time for sharing your valuable review on trip advisor also. Once again thank you so...

Mumbai
Reviewed 18 January 2017

It is a decent Budget Hotel. Their Rooms are not luxury but they tried to offer a luxury stay. In particular their Bath tub facility and so on. Their Food was good. However they took nearly 45 minutes to serve one simple dinner to me. That can be corrected. Price is appropriate and people are friendly.

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Helpful?
Thank Rajendran K
saradaprasan, Manager at Lords Plaza - Surat, responded to this review

Dear Mr. Rajendra , Namaskar !! Thank you so much for choosing us for stay & sharing your valuable feedback with us. Your gracious comments about our hotel service f and good food quality have been shared with all team. They are delighted to know that their work was well appreciated by your good self. Also i have noted your...

Reviewed 31 December 2016 via mobile

Hotel is at prime location n near to bus, railway station. It's full crowded n all rooms were full. I booked in advance around week ago still no room available there finally wait for 2hr then got room. The staff was not quick at front desk n ladies not listening any request. Overall good hotel except the staff of front...

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Helpful?
Thank Arvind K
LordsPlazaS, Guest Relations Manager at Lords Plaza - Surat, responded to this review

Dear Guest , Namaskar !! Thank you so much for choosing us for your stay & sharing your valuable feedback with us. I regret for the inconvenience you face at the time of check in because of the sold out position.your feedback about our front office staff has been taken on serious note with assurance of briefing the staff ....

Reviewed 30 December 2016

Great rooms, good service and fantastic restaurant. Rooms are pricey for area but the services are reasonably priced and the rooftop restaurant is a must and only 500 rupees per person. Try for a back room to avoid road noise

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Helpful?
Thank Sanjay P
LordsPlazaS, Guest Relations Manager at Lords Plaza - Surat, responded to this review

Dear Guest, Namaskar !! Thank you so much for investing your valuable feedback for us ,as well as other visitors. Your gracious word about our food & beverage will be surely sharing with them they will be delighted to read that they hard work has been appreciate by your good self. On behalf of our entire team here at Lords...

Ahmedabad, India
Reviewed 30 December 2016 via mobile

The hotel is opposite the railway station yet a nice property unlike hotels normally at such locations. Though bit costly for its class, the hotel is reasonably good ambience, professional service. Parking at main road is big issue.

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Helpful?
Thank jains753
LordsPlazaS, Guest Relations Manager at Lords Plaza - Surat, responded to this review

Dear Guest Namaskar !! Thank you so much for choosing us for your stay . Your positive word has been shared with our team. They will be delighted to read your appreciative word about there professional way & Hotel location has successfully match to your expectation.I have also taken your concern about parking on serious note and convey to the...

New Delhi, India
Reviewed 21 December 2016

We stayed for three nights at Hotel Lord Plaza Surat. It was a good hotel with all the facilities. Rooms were quite big and well furnished. The aminities in the rooms are also up to mark. The restaurant also serve good food. The Breakfast and dinner buffet was good and very reasonable.

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Helpful?
Thank Sachin131974
saradaprasan, Manager at Lords Plaza - Surat, responded to this review

Dear Guest , Namaskar !! We would like to thank you for sharing your feedback with us. We are glad to know that you enjoyed staying with us. It is always our constant effort to keep pour guest delighted by providing consistency in our products and services.your gracious words for our room amenities and food taste & quality has been...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Lords Plaza Surat is a property of 133 elegantly furnished rooms equipped with "Wifi" situated in the heart of the city i.E. 10 Kms from the Airport and half km away from the Railway station. Besides the rooms the we have Banqueting facilities, In Room Dining, "The Lime Tree" roof top grill restaurant offers Buffet Dinner along with a variety of Grilled food & Kebabs and yet is very economically priced & "Blue Coriander" at Lobby level city's most popular multi-cuisine family restaurant serving a variety of Indian & Chinese delicacies. In addition to the above, the hotel offers Business Centre Services, "Fitness Center, Jacuzzi, Steam, Sauna Bath, Swimming Pool & "Aleenta" the complete Spa. ... more   less 

Additional Information about Lords Plaza - Surat

Address: Delhi Gate, Ring Road,, Surat 395003, India
Region: India > Gujarat > Surat
Price Range: $74 - $93 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Lords Plaza - Surat 3.5*
Number of rooms: 133
Reservation Options:
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Also Known As:
Lords Plaza - Surat Hotel Surat
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Questions & Answers

Questions? Get answers from Lords Plaza - Surat staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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