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United-21 Citymark - Gurgaon

11/06/2017 12/06/2017
1 room 2 adults 0 children
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United-21 Citymark – Gurgaon
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110 Reviews from our TripAdvisor Community

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Showing 97: English reviews
Ahmedabad, India
Reviewed 26 March 2016

The rooms very very nicely done and well equipped with all amenities. Toilets are also very clean and all toiletries laid out well. Sleep quality was very good...since rooms were quiet and mattress and pillows were comfortable. Breakfast spread was good !

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Helpful?
Thank Shatarchi
TarunThareja, Unit Head at United-21 Citymark – Gurgaon, responded to this review

Dear Guest, We greatly appreciate your comments. Your positive feedback is a source of motivation for us as we try to achieve even higher standards of service and care. At U21,City Mark Hotel Gurgaon, it is our endeavor to make our guest most comfortable Once again, We thank you for your feedback and look forward to welcome you back. Warm...

Bengaluru, India
Reviewed 1 February 2016

The hotel is located close to the Gurgaon bus stand and right in the middle of a chaotic lane. It is quite difficult to trace the hotel as the area is bustling with activity. The hotel is nice, clean and the rooms are tastefully done. The location is a bit of disappointment as it is difficult for a solo female...

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Helpful?
1Thank Cooltraveller3
TarunThareja, Unit Head at United-21 Citymark – Gurgaon, responded to this review

Dear Guest, We greatly appreciate your comments. Your positive feedback is a source of motivation for us as we try to achieve even higher standards of service and care. At U21,City Mark Hotel Gurgaon, it is our endeavor to make our guest most comfortable Once again, We thank you for your feedback and look forward to welcome you back. Warm...

New Delhi, India
Reviewed 28 January 2016

I was here with my friends to celebrate oneof my friends birthday on 22nd Jan 2016. Check in was smooth and rooms were Average, not too big or small either. We had Breakfast included in our package but we were refused the same as we checked in at 11 and hotel didn't mentioned before that morning breakfast is available till...

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Helpful?
Thank 2312harsh
TarunThareja, Unit Head at United-21 Citymark – Gurgaon, responded to this review

Dear Guest On behalf of my entire team I thank you for giving us the opportunity to welcome you at United 21-City Mark Hotel Gurgaon. Your feedback related to Breakfast has been noted, would like to update as you have mentioned you have checked in at 11 am as policy next day breakfast is complimentary.We deeply apologize for inconvenience faced...

singapore
Reviewed 27 January 2016 via mobile

Guys,firstly and importantly, this hotel is NOT in delhi,I was fooled by some hotel booking websites when they listed this hotel in delhi area,it's nearly about 25kms away from delhi,so if any of you guys are thinking of booking this hotel and doing a sightseeing trips to delhi,please DO NOT consider this hotel at any cost,I had a hard time...

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Helpful?
Thank kazzimspize
TarunThareja, Unit Head at United-21 Citymark – Gurgaon, responded to this review

Dear Guest On behalf of my entire team I thank you for giving us the opportunity to welcome you at United 21-City Mark Hotel Gurgaon. Your feedback related to telephone bill has been noted. As this has happen due to software issue & complete amount allowance has already been given to you. We deeply apologize for inconvenience faced by you...

Pune, India
Reviewed 25 December 2015

its a nice hotel, I booked it and found good quality rooms, near by bus stand and sadar market , you can found anything nearby it, staff is very helpful. room include all the required amenities. Need little bit improvement on buffet.

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Helpful?
Thank PS1610
TarunThareja, United Head at United-21 Citymark – Gurgaon, responded to this review

Dear Guest, We greatly appreciate your comments. Your positive feedback is a source of motivation for us as we try to achieve even higher standards of service and care. At U21,City Mark Hotel Gurgaon, it is our endeavor to make our guest most comfortable Once again, We thank you for your feedback and look forward to welcome you back. Warm...

Bengaluru, India
Reviewed 13 September 2015

I had to book this place in a hurry and was not expecting it to be that good. I was with my fiance and needed a place for 2 days. I came up in recommendation by MakeMyTrip. The property is located in middle of a market area. This makes the travel time a little uncomfortable. During peak hours please keep...

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Helpful?
Thank Tourniquet01
TarunThareja, Unit Head at United-21 Citymark – Gurgaon, responded to this review

Dear Guest, We greatly appreciate your comments. Your positive feedback is a source of motivation for us as we try to achieve even higher standards of service and care. At U21,City Mark Hotel Gurgaon, it is our endeavor to make our guest most comfortable Once again, We thank you for your feedback and look forward to welcome you back. Warm...

Reviewed 5 September 2015 via mobile

United 21 is located near bus stand and local market. It is a 3-star hotel but the facilities provided are no less than a 5-star hotel. The rooms are quite spacious with a good interior and ambience, bathrooms are with bathtub which was a plus (generally hotels do not have bath tubs in this much budget). The food menu has...

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Helpful?
1Thank Nitin M
TarunThareja, Unit Head at United-21 Citymark – Gurgaon, responded to this review

Dear Guest Greetings! Thank you for taking time out to share your stay experience at United 21 City Mark Gurgaon. It was indeed a pleasure having you stay with us. It’s exciting to receive such valuable comments from our guests as we take pride and strive towards delivering an outstanding guest experience. It is a matter of pride to know...

Savannah, Georgia
Reviewed 26 August 2015 via mobile

The hotel is good, staff was also helpful. Food at the buffets was also nice, we stayed for straight 3 days but buffet menu was different appropriately. The conference hall on last floor was ok, no great arrangements provided. The signage and road access is not so properly thought of. Locationwise very closer to Gurgaon bus stand but far away...

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Helpful?
Thank Benoted
TarunThareja, Unit Head at United-21 Citymark – Gurgaon, responded to this review

Dear Sir Greetings! On behalf of my entire team I thank you for giving us the opportunity to welcome you at United 21 City Mark Hotel Gurgaon. Your feedback has been noted. We will revisit certain processes in our areas of concern with more focus on training so that our associates can reach their potential in areas of various guest...

Tirupur / TN / India
Reviewed 11 August 2015 via mobile

This is a star class hotel, but booked it at the last minute for very less, location is very far from the airport, No good sign Boards directing the route to the hotel. Wifi was not working when I arrived at the hotel, food was nice and expensive. Hotel rooms are rich, clean, and neat. They don't run any SPA...

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Helpful?
Thank RDsekar76
TarunThareja, UNIT HEAD at United-21 Citymark – Gurgaon, responded to this review

Dear Sir Greetings! On behalf of my entire team I thank you for giving us the opportunity to welcome you at United 21 City Mark Hotel Gurgaon. Your feedback has been noted. We will revisit certain processes in our areas of concern with more focus on training so that our associates can reach their potential in areas of various guest...

Patna, India
Reviewed 29 July 2015

I booked 2 nights at the hotel through Hotels.com to get an extra day off after work and to join friends for our trip. We were appalled by the hotel's location, which is truly absurd. I cannot mention even one decent place nearby to eat, well we ate 6 kms away. The room was spacious and clean with all the...

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Helpful?
Thank FlyingDutchman045
TarunThareja, Unit Head at United-21 Citymark – Gurgaon, responded to this review

Dear Guest On behalf of my entire team I thank you for giving us the opportunity to welcome you at United 21-City Mark Hotel Gurgaon. Your feedback related to all the issues has been noted. We will revisit certain processes in our areas of concern with more focus on training so that our associates can reach their potential in areas...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
United 21 CityMark Hotel (4 Star Deluxe Property in the heart of Gurgaon) offers spacious, contemporary and comfortable accommodations in the heart of Gurgaon, providing easy access to most of the Corporate and Financial centers..CityMark hotel features 80 guest rooms with modern decor and countless amenities. Each of our rooms and suites caters to the varying needs, which combine warmth, exceptional service and state of the art technology in an inviting ambience, ensuring a pleasant and memorable experience. ... more   less 

Additional Information about United-21 Citymark – Gurgaon

Address: Mahavir Chowk, Gurugram (Gurgaon) 122001, India
Region: India > Haryana > Gurgaon District > Gurugram (Gurgaon)
Price Range: $49 - $84 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — United-21 Citymark – Gurgaon 4*
Number of rooms: 80
Reservation Options:
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Hotel Style:
#40 Luxury Hotel in Gurugram (Gurgaon)
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Questions & Answers

Here's what travellers have asked, with answers from United-21 Citymark – Gurgaon staff and other travellers.
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Questions? Get answers from United-21 Citymark – Gurgaon staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Third floor”
G Bhatnagar, 7 Apr 2017 | Read review
“i dont think you will find a good room. book something else..”
kavitha_jayaram, 19 Jul 2016 | Read review
“Higher floors are quieter”
Shatarchi, 26 Mar 2016 | Read review
“Get room at upper level on the northern side.”
FlyingDutchman045, 29 Jul 2015 | Read review
“all rooms are quite ok”
Ashishkoolwal81, 13 Jul 2015 | Read review
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