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Galaxy Hotel & Spa

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Galaxy Hotel & Spa
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330 Reviews from our TripAdvisor Community

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Showing 316: English reviews
Udupi, India
Reviewed 17 February 2015

breakfast was good. restaurant is very nice. rooms are spacious. renovation is required. skylight was not working in the room. location is on the highway so easily approach airport and other location.

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Helpful?
2Thank sweekarnayak
Galaxyhotelggn, General Manager at Galaxy Hotel & Spa, responded to this review

Dear Mr. Nayak, Thank you for your feedback. It is unfortunate that you had to face issues in the room with the skylight The same has been communicated to the concerned department , measures taken to rectify the issue and hopefully the next time you will have a more pleasant stay. Looking forward to welcoming you again at the hotel...

New Delhi, Delhi, India
Reviewed 16 February 2015

I would like to inform you that I book two club rooms at your Hotel through Groupon. The Front Desk staff was highly unprofessional, disgraceful and disappointing. While booking the rooms I spoke to Sapna in reservations who informed me that there is something called a skylight in all Club room. She also told me about the massage chair in...

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Helpful?
4Thank Avantika297
Galaxyhotelggn, General Manager at Galaxy Hotel & Spa, responded to this review

Dear Ms. Aparajita, Thank you for your feedback. It is unfortunate that you had to face issues during your last visit to our hotel. The same has been communicated to the concerned departments , measures taken to rectify the issue and I assure you that the next time you will have a much more pleasant stay. Would like to take...

Reviewed 15 February 2015 via mobile

This hotel is a good hotel. We Arrived late at night. The check in was smooth. Rooms were very spacious. Room service was very quick. The washroom is spacious too. The way to the breakfast area is a bit awkward as it is located in the shopping mall - wing of the building. The breakfast was above my expectations the...

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Helpful?
Thank 333deepakg
Galaxyhotelggn, General Manager at Galaxy Hotel & Spa, responded to this review

Dear Mr. Deepak. Thank you for your feedback of the hotel. It is our endeavor to ensure that your stay with us is as delightful as possible. And a review like yours is our prize. So thank you once again. And we hope to be given another chance to welcome you at our hotel soon. Thanks Mithun Rao General Manager

Bangkok, Thailand
Reviewed 4 February 2015

This is an excllent business hotel. The internet service is good and the staff are courteous, friendly and professional. Gurgaon is a business city adacent to the capital. From this hotel, it is possible to easily access realtively easily business establishments by car. The hotel complex includes shopping and several restaurants.

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Helpful?
Thank Len J
Galaxyhotelggn, General Manager at Galaxy Hotel & Spa, responded to this review

Dear Len, Thank you for your feedback of the hotel. It is our endeavor to ensure that your stay with us is as delightful as possible. And a review like yours is our prize. So thank you once again. And we hope to be given another chance to welcome you at our hotel soon Thanks Mithun Rao General Manager

Reviewed 4 February 2015

Adding to Arun's story, I am the person who booked two rooms for the husband and my in-laws at Galaxy for the 29th of January 2014. The very start was murky. I called Galaxy on 28th afternoon to enquire the best price and was referred to Neeraj (phone number : +91-9911574579. After informing Neeraj and sending him a print-shot of...

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Helpful?
1Thank Renu Y
Mumbai (Bombay), India
Reviewed 4 February 2015

I had recently stayed in Galaxy for a night. 2 rooms were booked for a party of 4. One of us dropped out. So, after we arrived, we enquired if an extra bed can be provided and the three of us can stay in one room. We were informed that it would cost 1000 INR extra for the bed. We...

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Helpful?
2Thank Maharaj42
Galaxyhotelggn, General Manager at Galaxy Hotel & Spa, responded to this review

Dear Ms. Aparajita, Thank you for your feedback. It is unfortunate that you had to face issues during your last visit to our hotel. The same has been communicated to the concerned departments issue and hopefully the next time you will have a more pleasant stay. Let me assure you that all the points have been personally looked into by...

Delhi
Reviewed 3 February 2015 via mobile

Went there last week for a two day stay and must say wasn't at all a bad decision. Nice big room with jacuzzi in the bath was a great add on. To top it up with the spa facilities the stay turned out really relaxing. Though the breakfast spread need to be really looked into, nothing was good. However food...

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Helpful?
Thank Sharma_MK
Galaxyhotelggn, General Manager at Galaxy Hotel & Spa, responded to this review

Dear Ms. Aparajita, Thank you for your wonderful feedback. It gives us immense pleasure to know that our guests returned satisfied with our services. The issue about breakfast has been communicated to the concerned departments and hopefully the next time you will have a more pleasant stay. Looking forward to welcoming you again at the hotel Warm Regards Mithun Rao...

Thane, India
Reviewed 3 January 2015

Good points about the hotel are that the rooms are very spacious and spic and clean. Wifi connectivity also is very good. It is the smaller flaws which bring down the rating of the hotel in my view. First thing that irked me was the roundabout route to the reception. The room also has some design flaws like too bright...

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Helpful?
Thank SDhume
Galaxyhotelggn, General Manager at Galaxy Hotel & Spa, responded to this review

Dear Guest, Thank you for your feedback. Your issues have been communicated to the concerned departments , and hopefully the next time you will have a more pleasant stay. However the rooms and the lobby are a part of the contemporary design and hence we are unable to do much about it Looking forward to welcoming you again at the...

Reviewed 29 December 2014 via mobile

It was a luck tht I ended up in this hotel for a drink n food the non veg plater n the chicken fry salted is to die for.the fresh beer is so smooth tht u won't feel likes topping at one. Very good option in gurgaon must try it and I will try for sure again.

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Helpful?
Thank Roshan M
Galaxyhotelggn, General Manager at Galaxy Hotel & Spa, responded to this review

Dear Mr. Roshan Thank you for your feedback. It gives us great pleasure to understand that we could delight you with our services. We take great measure to ensure that our guests return satisfied from our hotel. Hoping that you would give us another chance to serve you. Looking forward to welcoming you again at the hotel. Warm Regards Mithun...

Auckland Region, New Zealand
Reviewed 12 December 2014

Duration: 1 night Room: Spacious. TV channels need some work as most of them were not clear. Service: Service was good. Really happy with the 50% off on spa services for guests staying in the hotel. Location: Excellent connectivity to National Highway - 8. Situated in a mall so decent dine-in and shopping options. International airport is 16km away.

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Helpful?
Thank Manoj Y
Galaxyhotelggn, General Manager at Galaxy Hotel & Spa, responded to this review

Dear Mr. Manoj Thank you for your feedback. It gives us great pleasure to understand that we could delight you with our services. We take great measure to ensure that our guests return satisfied from our hotel. The issue that you have written about has been communicated to the relevant department and I am sure the same would be rectified...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Located in the middle of Gurgaon's Central Business District and a mere 25 minutes away from the domestic and international airports, the Galaxy Hotel & Spa is an island of convenience for the global business traveller. The hotel offers gorgeous accommodations and five-star amenities to enhance your stay. Make yourself comfortable in your elegant room or suite, with its spacious rooms, luxury bedding and complimentary high-speed Internet, Additional hotel perks include our award-winning Spa- Spa Soul, as well as fantastic dining at our seven different on-site restaurants. Enjoy a workout in the fitness center, relax in our outdoor infinity pools, or let the children make a splash in the kid's pool. Those hosting or attending events here in Gurgaon will be delighted with our extensive weddings and conferences event space.Welcome to your luxury hotel getaway here at The Galaxy Hotel & Spa. ... more   less 

Additional Information about Galaxy Hotel & Spa

Address: National Highway 8, Gurugram (Gurgaon) 122001, India
Region: India > Haryana > Gurugram (Gurgaon)
Price Range: $103 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Galaxy Hotel & Spa 4.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Galaxy Hotel Gurgaon
Hotel Style:
#18 Spa Hotel in Gurugram (Gurgaon)
#33 Business Hotel in Gurugram (Gurgaon)
#37 Luxury Hotel in Gurugram (Gurgaon)
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Questions & Answers

Here's what travellers have asked, with answers from Galaxy Hotel & Spa staff and other travellers.
3 questions
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Questions? Get answers from Galaxy Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pick the room with the skylight shade”
 of 5 bubbles lakhi1961, 19 Feb 2017 | Read review
“Avoid going to/staying in this hotel”
 of 5 bubbles 554varunj, 12 Feb 2017 | Read review
“corner suiters”
 of 5 bubbles Hgovind, 27 Jan 2017 | Read review
“High Floors are less crowded”
 of 5 bubbles shamsudahmed, 16 Jan 2017 | Read review
“We used the Deluxe room and I would recommend it.”
 of 5 bubbles romilas2016, 11 Oct 2016 | Read review
5 of 5