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Crowne Plaza Hotel Gurgaon

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Traveller (491)
Room & Suite (404)
Dining (129)
Overview
  • Excellent60%
  • Very good32%
  • Average5%
  • Poor1%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
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Additional information
Offers from Crowne Plaza Hotel Gurgaon
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Offers from Crowne Plaza Hotel Gurgaon
Special Offer: Book Direct and Save
Hotel deals
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Rooms
Jul. 29Jul. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,026)
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Traveller rating
534
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295
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All reviewsbrazilian restaurantbusiness tripbusiness hotelthe club loungemain restaurantcar servicethe hotel staffexcellent serviceexcellent hotelbreakfast buffetrooms are spaciousinternational airportnew delhiroom serviceexcellent staycomfortable staywildfire
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1 - 5 of 924 reviews
Reviewed 1 week ago via mobile

Great hotel and comfortable rooms. Excellent hospitality. Don't miss the lamb chops at Cafe G or the chef's rodizio at Wildfire, the Brazilian restaurant. It's an IHG hotel so you can earn/redeem points here too. I've been a regular here for years now, and I...More

Thank Rushilwalia
Response from Team_CPTG, General Manager at Crowne Plaza Hotel GurgaonResponded 1 week ago

Dear Guest, Thank you for taking the time to post your review on TripAdvisor. I am delighted to learn that you had a good experience and left with a positive impression of our product, food and services. Our endeavour is to provide exceptional service and...More

Hotel's Favourite
Reviewed January 22, 2018 via mobile

We didn't want to drive too far out, so chose the Crowne Plaza. Checked in around 4.00 pm. We were upgraded when the staff realized that we were celebrating our anniversary. The hotel is not very large but the high ceilings and chandeliers help to...More

1  Thank Saritadhall
Response from Team_CPTG, other at Crowne Plaza Hotel GurgaonResponded January 22, 2018

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Nalin...More

Reviewed 2 weeks ago

I spend 4 weeks due to business, and since my arrival the staff made me feel like been at home. Esther in Customer Relations every day looked that all my needs were attended. On the last week, my family arrived for vacation. Esther arranged flower...More

Thank Raul S
Response from Team_CPTG, General Manager at Crowne Plaza Hotel GurgaonResponded 2 weeks ago

Dear Guest, Thank you for taking the time to post your review on TripAdvisor. I am delighted to learn that you had a good experience and left with a positive impression of our product, food and services and overall hospitality. Our endeavour is to provide...More

Reviewed 3 weeks ago

I was privileged enough to stay at the Presidential Suite. The moment i entered the room i couldn't believe my eyes. It's an unbelievably huge space. There is a living room with attached washroom, a dinning area with attached balcony, huge bedroom and washroom with...More

Thank 999meghnap
Response from Team_CPTG, General Manager at Crowne Plaza Hotel GurgaonResponded 2 weeks ago

Dear Guest, It’s always a pleasure to receive warm reviews from our guests. Thank you for taking out time to share your wonderful experience with us. The team is delighted to know that they were able to curate a feel good experience for you. Keeping...More

Reviewed 3 weeks ago via mobile

I’m really impressed with the hotel staff n their services as I recently visited the hotel not once 3 times this month. Although it wasn’t a stay, mostly late night for the best thing 24/7 bar for people like me who work night shifts in...More

Thank Srish_05777
Response from Team_CPTG, General Manager at Crowne Plaza Hotel GurgaonResponded 3 weeks ago

Dear Guest, It’s always a pleasure to offer our guests a memorable experience. We are delighted to read that our hospitality from the offerings to the warm services, met your approval. Your kind mention of our team is truly appreciated and has encouraged them immensely....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$116 - US$370 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Gurugram (Gurgaon)
#6 Business Hotel in Gurugram (Gurgaon)
#9 Luxury Hotel in Gurugram (Gurgaon)
#13 Romantic Hotel in Gurugram (Gurgaon)
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$116 - US$370 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Gurugram (Gurgaon)
#6 Business Hotel in Gurugram (Gurgaon)
#9 Luxury Hotel in Gurugram (Gurgaon)
#13 Romantic Hotel in Gurugram (Gurgaon)
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (491)
Room & Suite (404)
Dining (129)
Pool & Beach (17)
Amenities (29)
Business Centre & Event Rooms (6)
Family and Play Areas (5)
Questions & Answers
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Kate F
September 6, 2017|
AnswerShow all 9 answers
Response from Anis K | Reviewed this property |
Very reliable. I have not experienced any such issue.
1
Vote
travelbytez
July 26, 2016|
AnswerShow all 4 answers
Response from twins2tymes | Reviewed this property |
I have taken the transport both to and from the hotel to the airport. They may need to send two cars. I am not sure of the size of their cars but they are reliable. Just email them to confirm the details.
0
Votes
travelbytez
July 26, 2016|
AnswerShow all 5 answers
Response from prashik52_56 | Reviewed this property |
I have used the hotel transport twice, but never had much luggage. Both times they had provided an SUV. With four passengers, you may just about be able to squeeze in four medium sized suitcases in the back. Better to inform... More
0
Votes
Room Tips
"All room views are OK; more privacy on the highway side and less on inside pool."