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Crowne Plaza Hotel Gurgaon

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#9 of 229 Hotels in Gurgaon
Certificate of Excellence
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Crowne Plaza Hotel Gurgaon
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765 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Hotel Gurgaon
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Showing 690: English reviews
Lowestoft, United Kingdom
Level Contributor
23 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 6 August 2015

The hotel itself is decent enough but a few things let it down that could/should have been avoided. My company pay the B&B but at check-in they insisted it was down to me and charged my card 45,000 rupees for the cost - it took 2 days to sort. Then there was the restaurant. A limited menu but I selected... More 

Helpful?
1 Thank Katys_Dad
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Katys_Dad, Thank you for taking the time to write a review about your stay with us. We strive very hard to make each and every guest's stay perfect however it appears we fell short of our goal during your visit. It is regrettable that your dining experience was not up to your liking. We would also like to apologize... More 

Gurgaon
Level Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 6 August 2015

Stayed at the Crowne Plaza for a day - the check-in was smooth and room was good. All basic necessities were present and the bathrooms were clean. I went to the Restaurant (Cafe G) for Dinner and found lots to be wanting. First of all, there was renovation going on in the restaurant while it was serving dinner at peak... More 

Helpful?
1 Thank heymohit
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Valued Guest, Thank you for taking the time in posting a review about our property on TripAdvisor. We are very pleased to know that you had an effortless check-in experience and glad you found our rooms clean. On the other hand, we apologize for any inconvenience your restaurant experience may have caused you. We have taken note of your... More 

Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 August 2015

Great Rooms,Service Food,Connectivity (Wi Fi)..what else you need when you are away on a business travel..Enjoyed my short stay in this hotel. Looking forward to my next trip to Gurgaon... Thanks Crown Plaza Gurgaon !

Helpful?
Thank Avinash P
Vijayawada, India
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 8 July 2015

I definitely vote a 5 star for this property which is just outstanding May be i am a little biased coz i m stumped by the room up gradation from regular to a suite room. Also during my stay i have observed that the staff treated each and every guest as their own I would rate food also a five... More 

Helpful?
Thank Prasanth M
New Delhi, India
Level Contributor
500 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 240 helpful votes
Reviewed 3 July 2015

This hotel is located adjacent to the Delhi Jaipur H.W and is easily accessible from Exit 7 from While coming from Delhi. Now a days as the toll plaza is gone , it hardly takes 20 min to reach from airport to hotel. The hotel has large business meeting floors which can cater to large gatherings of more than 100... More 

Helpful?
Thank Unni2006
1 review
Reviewed 2 July 2015 via mobile

Excellent service excellent employer by Prakash and Arun I am very much happy from his service I will visit again it's really nice hotel And nice location very convenient for business trip and for travel for every thing very good view for hotel top room so I suggest please stay 7 flor 7004

Helpful?
Thank Suman S
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 30 June 2015

I was on my business trip and was checking in at 11pm . To my utter surprise the room was not ready. How can a hotel which has taken your booking is not responsible enough to keep the room ready at midnight ???? More so I had to go to these morons every 20 mins to check whether they have... More 

Helpful?
Thank Mukesh A
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Mukesh A, Thank you very much for taking the time to share your comments online. We always strive to provide world-class accommodations and outstanding guest experiences, however, on this occasion we apologize your stay was not as comfortable as it could have been due to the type of service received particularly with the preparation of the room which caused... More 

New Delhi, India
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 June 2015

We stayed in this hotel on a weekend.me n my daughter are both working people.Hence we wanted to relaxe on a weekend.Hotel is very neat n clean. staff is curtious n helpful.Chef Yasin makes lovely cakes.Buffet breakfast had a large spread.Spa n pool are good.massages were done by experts n were excellent.Sector 29 has a great option of variety restaurants... More 

Helpful?
Thank kundra
Singapore, Singapore
Level Contributor
56 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 25 June 2015

The rooms are spacious and well equipped for business traveler. I enjoyed my stay and the staff are helpful. The check in and check out process were smooth. There were some misses in their service when I visited their restaurants but they were quick to correct it.

Helpful?
Thank NaikV
Singapore
Level Contributor
89 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 15 June 2015

First and foremost five stars for the sleep quality. No issue with the bed, room temperature, or pillows, blankets. So pretty decent place. Location is good and close to my destination so no complaints at all. Now coming to the point on why the two stars gone - not so good infrastructure. Be it the power which goes off periodically... More 

Helpful?
1 Thank srikrishnak
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Gurgaon, responded to this review

Dear srikrishnak, We would like to express our gratitude for your honest review and for staying with us. We are happy to hear that you appreciated our location and our comfortable rooms. While we are happy with your kind comments, we would like to apologize for the failing to exceed your expectations with regards to our electrical and Wi-fi connections.... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Hotel Offer Free Wifi and special day use and Long stay packages. Stay connected at the modern Crowne Plaza(R) Gurgaon hotel, about 30 minutes southwest of New Delhi, 15 minutes from Indira Gandhi International Airport (DEL) and close to GE, IBM and Microsoft. The perfect base for work or exploring, our hotel features well-equipped guest rooms and complimentary Wi-Fi. Host events or meetings on-site in one of 11 flexible meeting spaces, including our Grand Ballroom, ideal for weddings and receptions. All rooms include Wi-Fi and the assistance of a dedicated Crowne Plaza(R) Meetings Director. During leisure time, enjoy shopping and local attractions. Experience live, Bollywood-style performances at Kingdom of Dreams, and visit the sacred Sai Ka Angan and Sheetla Mata Mandir temples in the area. While you're right in the center of the city, you can escape the bustle with a stroll through our garden courtyard or a treatment at Bodyzone Spa, located on-site. Stay on track at the well-equipped fitness center, or swim in our temperature-controlled pool. Try award-winning Brazilian cuisine at Wild Fire restaurant,or our multi cuisines restaurant - Cafe G and head to Delicious for dessert or to ConneXions for a nightcap. Enjoy the comfort of home away from home. Stay with us for 7 nights and above at INR 5999 + Taxes onwards including breakfast,wifi both ways airport transfers, 20% dis on F&B & SPA and 2 pcs laundry per day. For reservations please contact our 24-hour Central Reservation Office and quote Package Name: Long Stay Package Our well trained colleagues will be happy to assist you. ... more   less 

Additional Information about Crowne Plaza Hotel Gurgaon

Address: Site 2 | opposite Signature Tower, Gurgaon 122001, India
Region: India > Haryana > Gurgaon
Price Range: $145 - $375 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Hotel Gurgaon 5*
Number of rooms: 234
Reservation Options:
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Also Known As:
Crowne Plaza Gurgaon
Gurgaon Crowne Plaza
Hotel Style:
#6 Business Hotel in Gurgaon
#7 Spa Hotel in Gurgaon
#9 Luxury Hotel in Gurgaon
#13 Romantic Hotel in Gurgaon
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Gurgaon staff and other travellers.
3 questions
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Questions? Get answers from Crowne Plaza Hotel Gurgaon staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I really dont think it matters but guess higher the better for view of something more than the grounds (which are very well kept)”
 of 5 bubbles 9Rich, 18 Oct 2016 | Read review
“Get rooms on a higher floor and if possible facing the pool”
 of 5 bubbles travelbytez, 1 Oct 2016 | Read review
“We stayed in 5th floor in which you get enough view of high rise building.”
 of 5 bubbles MsScorpion, 15 Sep 2016 | Read review
“Every floor ,hotel have the corner suites with spacious in the end of the each floor so it is very quite,”
 of 5 bubbles Antonyyam97, 1 Sep 2016 | Read review
“The rooms towards pool area are more quite, however, the area itself is quite by its location anyway”
 of 5 bubbles wow989, 31 Aug 2016 | Read review
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