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The Leela Palace Bengaluru

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The Leela Palace Bengaluru
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1,798 Reviews from our TripAdvisor Community

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Showing 1,703: English reviews
Gurugram (Gurgaon), India
Reviewed 12 March 2015

Visited Hotel Leela during one of the training programs, the hotel is very nice situated in the heart of the city. However, with the airport moving to devenahalli, Leela does offer a wide range of amenities and royalty. But the food is very bland, more prepared with foreign folks in mind and not catering to the local crowd.

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Helpful?
2Thank raghavpillai
TheLeelaPalaceBlr, General Manager at The Leela Palace Bengaluru, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We appreciate your detailed review truly - I sincerely apologize for the food not meeting expectations, as we have dedicated culinary team who would be more than happy to customize dishes to your taste. Please do get in touch with me, with the restaurant details, so I can...

Brighton - UK
Reviewed 11 March 2015 via mobile

Easily one of the best hotels I have stayed at anywhere in world! I stay over 75 nights in hotels a year and this one is the top of them all Service is second to none and really sets a standard for other hotels I've been too! The hotel itself is beautiful in architecture and design with incredible facilities and...

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Helpful?
2Thank JamiePryer
TheLeelaPalaceBlr, General Manager at The Leela Palace Bengaluru, responded to this review

Dear Guest, Thank you for taking to the time to share your feedback. It delights me to hear that our hotel and services has exceeded your expectations - we truly appreciate your words of encouragement, and hope you come back to The Palace, soon. Kind Regards, Kunal Chauhan General Manager The Leela Palace, Bangalore

Bengaluru, India
Reviewed 10 March 2015

Fantastic place to stay in Bangalore with amazing ambience, will definitely return again !Very friendly staff and a very personal service. Great place to stay if you're more into understated top quality than into over the top show off

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1Thank Ismail08
TheLeelaPalaceBlr, General Manager at The Leela Palace Bengaluru, responded to this review

Dear Guest, Thank you so much for sharing your review. We are delighted that you had an excellent stay, and hope to welcome you back to the palace, soon. Kind regards, Kunal Chauhan General Manager The Leela Palace, Bangalore gm.blr@theleela.com

New Delhi, India
Reviewed 8 March 2015

I have had several meals in the restaurants of this hotel - and all of them are truly awesome... Zen, Zamavar, Library, Citrus... everyone will please and pamper you.... but this review is about the hotel, not its restaurants... This is the first time I chose Leela, mainly to try it out... and it fell below expecttions... The room somehow...

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Helpful?
4Thank Amit_Sengupta
TheLeelaPalaceBlr, General Manager at The Leela Palace Bengaluru, responded to this review

Dear Guest, Thank you for sharing your valuable feedback. It is truly unfortunate to learn that we did not meet your expectations - as a luxury hotel we aim to keep our guest's comfort and experience above everything else. I sincerely apologize for any inconvenience caused. I request you to kindly contact me, so our team can get in touch...

Bengaluru, India
Reviewed 8 March 2015

this place is super fantastic as it exceeded my expectations with staff Like Abhishek ,who helped me in my events. surely staff like this are assets for a company.so just thanks him for help & support

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Helpful?
3Thank rajesh273
TheLeelaPalaceBlr, General Manager at The Leela Palace Bengaluru, responded to this review

Dear Guest, Thank you so much for your valued feedback. I have notified Abhishek and the team, who are thrilled that you had a wonderful experience with us. We do hope to welcome you back to the palace. Kind regards, Kunal Chauhan General Manager The Leela Palace, Bangalore gm.blr@theleela.com

Reviewed 7 March 2015 via mobile

Great to returning several times to this hotel. Feels like coming home. Very friendly staff and a very personal service. Great place to stay if you're more into understated top quality than into over the top show off.

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Helpful?
2Thank John V
TheLeelaPalaceBlr, General Manager at The Leela Palace Bengaluru, responded to this review

Dear Guest, I not only thank you for your kind words of appreciation, but also in returning to us. There cannot be a bigger compliment than a guest coming back and regarding The Leela Palace, Bangalore as home. We hope to welcome you back, time and time again. Kind regards, Kunal Chauhan General Manager The Leela Palace, Bangalore gm.blr@theleela.com

Pittsburgh, Pennsylvania
Reviewed 6 March 2015

We stayed at the Leela in New Delhi which we loved so we expected the Leela in Bangalore to be the same. Sadly it was not. Starting with our room, which was on a floor with dirty carpets and pungent smells of paint, the room/bathroom were just average. Room service food quality was awful. My daughter ordered a veggie sandwich...

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3Thank Kuhoo E
TheLeelaPalaceBlr, General Manager at The Leela Palace Bengaluru, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. At The Leela Palace, Bangalore we aim to put our guests comfort and experience above everything else, hence it is unfortunate to hear about your experience. I sincerely apologized for the inconvenience caused to your family, and I do hope you will get in touch with me so...

bangalore
Reviewed 5 March 2015

I was at this hotel for a conference. When you are inside the premises it is hard to believe that you are in the middle of Bangalore city. The place is full of greenery. Food was very tasty and the buffet spread excellent.

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2Thank ftibangalore
TheLeelaPalaceBlr, General Manager at The Leela Palace Bengaluru, responded to this review

Dear Guest, Thank you for your valued feedback. I am thrilled that you had a delightful experience. We hope to welcome you back to the palace, soon. Kind Regards, Kunal Chauhan General Manager The Leela Palace, Bangalore gm.blr@theleela.com

London, United Kingdom
Reviewed 4 March 2015

Some aspects of the hotel were beautiful but there are places where it let me down. Staff were not very clear & open - leading me to believe that they were not being honest. Areas of the spa led to the outside & were not marked clearly. There was a wedding on when I stayed & the noise was a...

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Helpful?
2Thank FaisalShb
TheLeelaPalaceBlr, General Manager at The Leela Palace Bengaluru, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. I sincerely apologize for the inconvenience caused. We aim to deliver the finest service and ambiance to our guests, it is indeed unfortunate to hear about your experience. I request you to kindly get in touch with me, so we can understand your situation better and learn what...

Dallas, Texas, United States
Reviewed 2 March 2015

The hotel is really palatial and the service was topnotch. But it is not cheap and you will pay for that high level of quality. For example the car you rent from the hotel is a BMW, although the driver was very competent and clearly knew his way around the city to avoid some of the worst congestion. The rooms...

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Helpful?
2Thank Don P
TheLeelaPalaceBlr, General Manager at The Leela Palace Bengaluru, responded to this review

Dear Guest, Thank you for your feedback. I appreciate your detailed review and recommendations of the hotel. I have also noted your feedback on the carpets and wooden flooring in the room, our interiors vary in style by room category - for the next time you visit us, please do share your preferences and our team will gladly allocate a...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about The Leela Palace Bengaluru

Address: #23 Airport Road, Bengaluru 560008, India
Region: India > Karnataka > Bengaluru
Price Range: $268 - $443 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Leela Palace Bengaluru 5*
Number of rooms: 357
Reservation Options:
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Also Known As:
The Leela Palace Bangalore Hotel Bangalore
Leela Palace Bangalore
Leela Hotel Bangalore
Leela Palace Hotel Bangalore
Hotel Leela Bangalore
Hotel Style:
#3 Spa Hotel in Bengaluru
#7 Luxury Hotel in Bengaluru
#7 Romantic Hotel in Bengaluru
#8 Business Hotel in Bengaluru
#9 Family Hotel in Bengaluru
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Questions & Answers

Here's what travellers have asked, with answers from The Leela Palace Bengaluru staff and other travellers.
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Questions? Get answers from The Leela Palace Bengaluru staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are great”
 of 5 bubbles feelfromthegut, 12 Mar 2017 | Read review
“The new wing is a walk, but worth it if you like larger rooms.”
 of 5 bubbles Darshana5, 11 Mar 2017 | Read review
“Check tthat you get your pre booked room”
 of 5 bubbles CharlieRenfrewshire, 28 Feb 2017 | Read review
“overlook the garden”
 of 5 bubbles rob_feneck, 23 Jan 2017 | Read review
“Ask for al the complimentary things you get, because nobody told us.”
 of 5 bubbles Genoeggelachen, 23 Jan 2017 | Read review
5 of 5