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Mascot Hotel

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Mascot Hotel
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139 Reviews from our TripAdvisor Community

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Showing 131: English reviews
Chennai (Madras), India
Reviewed 3 weeks ago

This hotel is one of the oldest property in Trivandrum, like from 1940s. Well maintained classic place to stay. The staffs are very friendly. We were in the first floor. The first thing you feel about the room is SPACE! Big rooms, big bathrooms and private balcony. The corridor, old pictures of the hotel makes to feel like revisiting pre-independence...

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Helpful?
Thank NiaChaky
Thiruvalla, India
Reviewed 4 weeks ago

The hotel is situated in the heart of Trivandrum, and is very accessible. The property looks majestic and has a colonial hangover. But the staff are not very warm and systems work like a government office (though quite efficient as per Kerala standards). The rooms are huge, with a big toilet and a balcony. The balcony faces the sprawling hotel...

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1Thank Pilimat
Chicago, Illinois
Reviewed 4 weeks ago via mobile

I stayed in Mascot hotel for iffk. Its a beautiful heritage hotel, amazing ambience. Staffs were ok, average, not very pleasing. I can understand, its a gov hotel. Large, spacious, magnificent rooms, old bathroom, beautiful corridor. If you are looking for a heritage hotel, ambience, this place is good.

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1Thank Mario M
Reviewed 9 December 2016 via mobile

Huge well equipped rooms with colonial bungalow type veranda, heritage hotel and located in the heart of city with an amazing landscape. Staff quality is a concern so service is an issue, food is great

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1Thank graciousgeorge
New Delhi, India
Reviewed 23 November 2016 via mobile

1. I was impressed by the size of the room initially but after sometime i started noticing foul smell coming out of sofa. It was stinking as the foam in that was not replaced from past 30 years or so. We had to move those 2 sofa out of the room in the balcony so that we can sleep. 2....

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2Thank Garima_th
P_Dilip_Kumar, General Manager at Mascot Hotel, responded to this review

Dear Ms.Garima, Thank you for taking the time to write your review of our hotel. Your comments are extremely valuable to us. We are sorry to hear that your stay was not up to expectation. We have noted the mentioned complaints seriously and would resolve it. We would like to inform you that a portion of the hotel is undergoing...

Reviewed 21 November 2016 via mobile

Hotel ambiance and service is good, Rooms are big, precious and clean also. only they have to focus on their small services like hot waters , water bottles, etc. Breakfast was also very good, it's best place to stay in Trivandrum but inside food is very costly, they will improve their services by increasing staff.

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Thank Dilip N
P_Dilip_Kumar, General Manager at Mascot Hotel, responded to this review

Dear Mr.Dilip, Thank you for chosing our hotel and for the positive feedback you have shared on the Trip Advisor. It is very nice to hear that you have enjoyed our hotel accommodation and other facilities including our service. Thank you the great comments. We hope to welcome you to the hotel in the near future. Regards

Reviewed 31 October 2016 via mobile

We stayed 2 nights in this property. Rooms are good. The staff are not co-operative. The food(buffet) for lunch and dinner are worst. They put stale food. I will advise not to eat food in this hotel. The rooms are not cleaned properly.

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1Thank Rama Krushna D
cochin
Reviewed 28 October 2016

The service was pathetic. Being a Government run Heritage Hotel, it should reflect the culture of Kerala, but unfortunately it is not so. Staff particularly in the reception are not so polite and donot treat guest as guest. Donot care attitude.The swimming pool was not maintained for long and was not usable. In that case they should not declare that...

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Thank Prasanthdhanapal
Reviewed 24 October 2016 via mobile

This is a wonderful place to stay in Trivandrum....but the food is too costly for a medium class family....the buffet breakfast they provide offers a variety of food options but then after that u have to pay a lot for lunch or dinner...if they can lower down their price for food even a bit their restaurant will grow.

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Thank Moonmansi
Gurgaon, India
Reviewed 14 September 2016 via mobile

We just got back from our overnight stay at Trivandrum, and an afternoon visit to the skin doctor. The amazing stay at the hotel has gifted me a body filled with rashes thanks to amazing bugs all over. Me and wife were on a day long trip to Kerala for a visit to Sri Pandmanabhaswamy Temple. While going through the...

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2Thank Adarsh S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Mascot Hotel

Address: Mascot square, Thiruvananthapuram (Trivandrum) 695033, India
Region: India > Kerala > Thiruvananthapuram (Trivandrum)
Price Range: $48 - $460 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mascot Hotel 4*
Number of rooms: 66
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Also Known As:
Mascot Hotel Thiruvananthapuram Trivandrum
Mascot Hotel India/Kerala
Hotel Style:
#2 Spa Hotel in Thiruvananthapuram (Trivandrum)
#9 Luxury Hotel in Thiruvananthapuram (Trivandrum)
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Questions & Answers

Questions? Get answers from Mascot Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Donot opt for this Hotel, if Possible.”
 of 5 bubbles Prasanthdhanapal, 28 Oct 2016 | Read review
“Most rooms are quiet and spacious”
 of 5 bubbles dilipjc, 1 Sep 2016 | Read review
“Buffet lunch is good”
 of 5 bubbles 329joev, 23 Aug 2016 | Read review
“Pool facing rooms are the best”
 of 5 bubbles Rajagopal123, 16 Jun 2016 | Read review
“accessibility, big rooms”
 of 5 bubbles 119sanilk, 16 May 2016 | Read review
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