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Heritage Madurai

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Heritage Madurai
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1,223 Reviews from our TripAdvisor Community

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Showing 933: English reviews
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Bernardsville, New Jersey
Reviewed yesterday NEW

I was in a Deluxe Club Room. It was a large room, very quiet. Furnishings a bit worn, limited bath amenties. Coffee maker, safe, hair dryer, mini fridge, shower. Pool. Gym but only open 7am-4pm. Spa. Very good restaurant, and when we didn't finish our meals because it was too much food offered us something else! Bar with liquor but...

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Helpful?
Thank laurie b
USA
Reviewed yesterday NEWvia mobile

Not in the greatest neighborhood. No restaurants around except the hotel restaurant which is very good. My biggest disappointment was that the beautiful pool is only open 7 am to 7 pm. We got there at 8 and wanted to cool off but it was closed.

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Thank RJG048
East Sussex, United Kingdom
Reviewed yesterday NEW

I had a long think about what to give the Heritage for an overall rating and while I did enjoy the stay after we'd checked in. The initial problems we experienced really did disappoint me and impacted my stay beyond day one. When you book a room in a 5 star hotel, you expect the best. Don't get me wrong...

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Thank Kyle B
Reviewed 3 days ago NEW

The hotel is situated in a very large area of land with lots of greenery...the British bungalows will tell you how the pre independence period they used to live their life... Big cottages with large size bathrooms and those ceiling fans hanging from top of the roof.....A much bigger courtyard outside the rooms and well designed lay out of the...

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Thank Santhosh K
Reviewed 4 days ago NEW

We had planned this Five Star hotel as the highlight of our tour and booked in for several days, as independent travellers. There were many things about it we loved. It was a quiet haven after the noise, dust and pollution of the busy streets; the gardens were lovely; there was a beautiful outdoor pool; the flowers and the daily...

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Thank Dyegourmet
heritagemadurai2015, Manager at Heritage Madurai, responded to this review

Dear Guest, Greetings from Heritage Madurai!!! We are delighted to note that you liked your stay at the Heritage Madurai. We are thankful to you for your wonderful feedback through Trip Advisor which is exceptionally well in sharing your experiences of the pleasant stay you had at our hotel. While we thank you for taking out your time to voice...

Albuquerque, New Mexico
Reviewed 1 week ago

I stayed for 2 nights in Room 2107, a huge clean room (combination sitting room/bedroom) with large windows on 2 sides,ening onto a large shady verandah. 2 beds, 2 AC units & fans, free WiFi, safe, coffee/tea service, minibar, free water. Very large bathroom. Although this room is listed as a "villa", it is a room on the end of...

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Thank Retirada
heritagemadurai2015, Manager at Heritage Madurai, responded to this review

Dear Guest, Greetings from Heritage Madurai!! Thank you for posting your review on Trip Advisor. We are happy to know that you had enjoyed your stay and also you are pleased with our facilities & ambience. We truly appreciate your kind feedback and look forward to welcoming you back at the resort. Thanks & Regards, Dillip Mudra Front Office l...

Russellville, Alabama
Reviewed 1 week ago

Large room, comfortable bed, good wifi and hot shower. Breakfast buffet ok, but if you eat outside at the cafe beware of the mosquitos. Did have nice bag of local chocolates left on pillow first night. Can be a walk to lobby/restaurant depending which room you have.

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Helpful?
Thank Robert H
heritagemadurai2015, Manager at Heritage Madurai, responded to this review

Dear Guest, Greetings from Heritage Madurai!! Thank you for posting your review on Trip Advisor. We are happy to know that you had enjoyed your stay and also you are pleased with our facilities & ambience. We truly appreciate your kind feedback and look forward to welcoming you back at the resort. Thanks & Regards, Dillip Mudra Front Office l...

Solothurn, Switzerland
Reviewed 1 week ago

I stayed their with group of 14 people and from the moment we entered the Hotel we recieved very warm welcome by the reception staff . The Reception staff was very helpfull and polite. They even upgraded our room without any surcharge. The lady by the name Devi was helpfull. she arranged even a cake for one of the couple...

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Thank singhsebi
heritagemadurai2015, Manager at Heritage Madurai, responded to this review

Dear Guest, Greetings from Heritage Madurai! We are happy to know that you had a very enjoyable stay with your family in our hotel, our ongoing commitment not only to get our customers satisfied, but also to exceed the expectations of our valued guests by our dedicated and personalized services in all possible ways and means. We will be happy...

Kodaikanal, India
Reviewed 1 week ago via mobile

Had an amazing stay at Heritage!. Perfect for a weekend getaway.We stayed at the Villa with the plunge pool.Was totally private.Mr.Pari is an excellent staff,made sure our stay was perfect.Would also like to mention Vijaykumar,the bellboy,who was very knowledgeable, explained the property to us.Overall a great experience.Will definitely be back.

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Thank bindususheel
heritagemadurai2015, Manager at Heritage Madurai, responded to this review

Dear Guest, Greetings from Heritage Madurai!!! We are delighted to note that you liked your stay at the Heritage Madurai. We are thankful to you for your wonderful feedback through Trip Advisor which is exceptionally well in sharing your experiences of the pleasant stay you had at our hotel. We are also thankful to you for having recommended our hotel...

SCOTLAND
Reviewed 1 week ago

The setting and location of this hotel is beautiful but, unfortunately it's slightly let down by the standard and the cleanliness of the rooms. If you have mobility problems, some of the rooms are far away from the dining room and reception. The quality of the food and the dining experience was excellent and service received from hotel staff was...

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Helpful?
Thank GRIZZ54
heritagemadurai2015, Manager at Heritage Madurai, responded to this review

Dear Guest, Greetings from Heritage Madurai!! Thank you for posting your review on Trip Advisor. We are happy to know that you had enjoyed your stay and also you are pleased with our facilities & ambience. While we thank you for taking out your time to voice your concerns, we are extremely sorry for all the inconveniences caused to you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Welcome to Heritage, Welcome to Madurai.A resort, one hundred years in the making, in the heart of a city that grew from drops of nectar that flowed from the locks of Shiva, as legend would have us believe.Enter the gates of the 17-acre resort, and experience the Madurai of distant past. ... more   less 

Additional Information about Heritage Madurai

Address: 11 Melakkal Main Road, Madurai 625016, India
Region: India > Tamil Nadu > Madurai
Price Range: $91 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Heritage Madurai 4.5*
Number of rooms: 67
Reservation Options:
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Also Known As:
Heritage Madurai Hotel Madurai
Heritance Hotel Madurai
Hotel Style:
#2 Family Hotel in Madurai
#2 Spa Hotel in Madurai
#3 Business Hotel in Madurai
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Questions & Answers

Here's what travellers have asked, with answers from Heritage Madurai staff and other travellers.
8 questions
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Bengaluru, India
over a year ago
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Questions? Get answers from Heritage Madurai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms can be a long way from the entrance. Be careful!”
 of 5 bubbles 338kyleb, 28 Mar 2017 | Read review
“The British bungalows in the temple city Madurai....!!!”
 of 5 bubbles , 26 Mar 2017 | Read review
“We enjoyed our largish pool you could swim in. Some are plunge only. Cenrre lodges will be quieter”
 of 5 bubbles Dyegourmet, 25 Mar 2017 | Read review
“If you have mobility problems, ask for a room near to reception, although they do have golf carts to take you around the hotel.”
  • Bedroom
  • Outside view of the bedrooms
 of 5 bubbles CameramanUk, 15 Mar 2017 | Read review
“Ask for room with plunge pool”
 of 5 bubbles JontyCheshire, 14 Mar 2017 | Read review
5 of 5