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The Gateway Hotel Pasumalai Madurai

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The Gateway Hotel Pasumalai Madurai
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1,028 Reviews from our TripAdvisor Community

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Pondicherry, India
Reviewed 2 days ago NEW

I would like to give a rating of 10 to the Gateway hotel. The stay was taken care well by the staff and the service was extremely good. My family had a pleasant stay. Especially I would like to thank Mr.Prabhu, the front desk staff for his courteous support right from the time of booking the room till check out.

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Thank ssQ2545JC
Adelaide, Australia
Reviewed 3 days ago NEW

This hotel was a welcome change from the busy city hotels set high on a hill away from the madding crowd. Fantastic views and loved the peacocks free roaming on the property. The setting was peaceful and elegant and the grounds especially the pool location was very welcoming. Great staff and food. Hot oil massage at spa was good value...

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Thank aussieTRAVELLER061
Manchester, United Kingdom
Reviewed 4 days ago NEW

A stay here is to be enjoyed, but you must remember some things. This is not a new property. Like any grand old lady it is impolite to look to closely at the wrinkles. If you expect pristine, don't book a heritage property. Also, as a hilltop location with portions of the property only accessible on steep slopes or many...

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Thank ScareySue
London
Reviewed 6 days ago NEWvia mobile

We stayed 2 nights there. Location is very nice, on a hill outside town, room was fine, but we found the restaurant surprisingly expensive, even just 2 coffees cost 400 rupees or 6$! Dinner was also expensive for the buffet. Wifi was ok though, and peacocks in the garden...

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Thank globetrotter66
Prakash_Nair1, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Pasumalai Madurai! Thank you very much for your kind comments on the hotel. I am glad to note that the overall quality of services and facilities at the hotel measured up to your expectation. We have also made a note on opportunities for improvement. Let me assure you that we will certainly work...

Pforzheim, Germany
Reviewed 6 days ago NEW

The hotel is located on the top of a hill and offers different kind of rooms and conference rooms as well as a spa and a swimming pool which is situated in a nice park. Especially at this place one has a wonderful view over the city. Disappointing was the reception at check in. There was no welcome greeting, but...

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Helpful?
Thank JuK78
Prakash_Nair1, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Madurai ! I would like to thank you for taking your valuable time and effort in sharing your feedback about the hotel. It is the feedback from our esteemed and valued guests which gives us an opportunity to further enhance and ensure our processes to achieve customer delight. We have made a note...

jaipur, India
Reviewed 1 week ago NEW

a great place to stay... courteous staff. good food. beautiful location. a must place to stay in madurai. The hotel comes as a good surprise for the traveler who is looking at comforts and luxury at the same time... the fell is absolutely awesome.

Review collected in partnership with this hotel
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Thank 295richas
Prakash_Nair1, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Pasumalai Madurai! I am so pleased to hear that you cherish your experience with us and appreciate the caring and personalized service offered to you by my team of dedicated staff. Your kind words of appreciation are a generous source of motivation and encouragement for us to continue offering superior value and consistent...

Reviewed 1 week ago via mobile

Taj Gateway is located about 20 mins drive from Meenakshi temple. Very good location on a hillock and well maintained property. You can spot plenary of peacock here. Rooms are sufficiently large and well decorated. I liked the small Terrace they have with room and view of city from there in night. Food is excellent. Breakfast buffet is also decent....

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Helpful?
Thank Sanjeev J
Prakash_Nair1, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Pasumalai Madurai! Thank you very much for your kind comments on the hotel. I am glad to note that the overall quality of services and facilities at the hotel measured up to your expectation. We have also made a note on opportunities for improvement. Let me assure you that we will certainly work...

Miami, Florida
Reviewed 1 week ago

The Gateway Pasumalai Hotel was built on a small mountain, from which there are excellent views of the city and the other surrounding mountains. When our family of four arrived, we walked down a path to the building in which were our two rooms. The rooms were large with sofa and easy chairs, a coffee table, desk, nice comfortable beds,...

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Thank alliharper
Prakash_Nair1, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Pasumalai Madurai! At the outset, it is our pleasure to know that you had an enjoyable stay at The Gateway Hotel, Pasumalai Madurai and we really appreciate the time and effort taken to reach out to us. It is a matter of great pride that our services and facilities enhanced your stay experiences,...

Bangalore, India
Reviewed 1 week ago

on toes to see guests are at peace and not facing any problems any request was well addressed with equal concern and promptness. felt like staying with extended family..... i n my case i needed a medical attention and entire hotel staff including security guards and restaurant staff was ready to help and see i am at ease and in...

Review collected in partnership with this hotel
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Helpful?
Thank 973ashishd
Prakash_Nair1, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Pasumalai Madurai! I am so pleased to hear that you cherish your experience with us and appreciate the caring and personalized service offered to you by my team of dedicated staff. Your kind words of appreciation are a generous source of motivation and encouragement for us to continue offering superior value and consistent...

Portimao, Portugal
Reviewed 1 week ago

I was booked to stay at a different hotel but due to building works came here. I had a choice of a room either in ther old part or the newer, more modern one. I chose the old part and had a lovelyroom, with dressing room and bathroom. Beautiful old wooden floors and the adjoining public veranda gives amazing views...

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Helpful?
Thank Barbara A
Prakash_Nair1, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Pasumalai Madurai! I would like to thank you for being a valued patron and write to you in reference to your feedback regarding your stay at The Gateway Hotel, Pasumalai, Madurai. It is the feedback from our esteemed and valued guests which gives us an opportunity to further enhance and refine our processes...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The hundred year-old celebrated colonial property is perched atop the Pasumalai hill, amidst 63 acres of landscaped gardens, colonial buildings and natural bliss. The hotel offers a panoramic view of the famous MeenakshiTemple, Madurai City and the Kodai hills. It is a 15-minute drive from the famous Meenakshi temple and City center. Accessible by road, air (Madurai Airport – 15 km) and train (Madurai Jn - 5 km). ... more   less 

Additional Information about The Gateway Hotel Pasumalai Madurai

Address: No 40 T P K Road | Pasumalai Hill, Madurai 625004, India
Region: India > Tamil Nadu > Madurai
Price Range: $123 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Gateway Hotel Pasumalai Madurai 4*
Number of rooms: 63
Reservation Options:
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Hotel Style:
#1 Spa Hotel in Madurai
#1 Family Hotel in Madurai
#1 Business Hotel in Madurai
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Questions & Answers

Here's what travellers have asked, with answers from The Gateway Hotel Pasumalai Madurai staff and other travellers.
3 questions
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Questions? Get answers from The Gateway Hotel Pasumalai Madurai staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are challenged by stairs then maybe think about this hotel but no drama for this 60 year old couple”
aussieTRAVELLER061, 23 Apr 2017 | Read review
“I would always opt for a room in the old part . HOwever, I did not see one in the new build.”
barbaraa122, 17 Apr 2017 | Read review
“Go for the top of the hill. Lots of steps. Looks like all the rooms have great views of the city.”
GuyK1971, 25 Mar 2017 | Read review
“Most of the rooms are well located and quiet. I feel the ones near the swimming pool area/badminton- garden are the best.”
indubala2015, 20 Mar 2017 | Read review
“main building”
aaronv372, 16 Mar 2017 | Read review
5 of 5