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The Gateway Hotel Pasumalai Madurai

Taj HotelsUS$77*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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The Gateway Hotel Pasumalai Madurai
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1,046 Reviews from our TripAdvisor Community

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There are newer reviews for The Gateway Hotel Pasumalai Madurai
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Showing 898: English reviews
Chennai (Madras), India
Reviewed 2 weeks ago via mobile

Recently on our trip to Madurai, we stayed in this property for two days ..!! Wow..!! It's really a luxurious property, excellent ambience, we booked this property long before and they gave us a special discount, they proceeded us with faster check in and check out, the rooms were soo tidy and we'll maintained, they provided us a complimentary breakfast...

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Helpful?
Thank Ara V
Prakash_Nair1, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Pasumalai Madurai! At the outset, it is our pleasure to know that you had an enjoyable stay at The Gateway Hotel, Pasumalai Madurai and we really appreciate the time and effort taken to reach out to us. It is a matter of great pride that our services and facilities enhanced your stay experiences,...

plainsboro new jersey, United States
Reviewed 2 weeks ago

In the middle of a crowded city this property offers excellent natural mountain top quiet location. The resort is with Historic buildings and the staff and facilities are excellent. The building interiors are of old style from the British era and makes it unique for those who enjoy wood interiors. The Views from the gardens oversee entire City specially at...

Review collected in partnership with this hotel
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Helpful?
Thank Jatin D
Prakash_Nair1, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Pasumalai Madurai! I am so pleased to hear that you cherish your experience with us and I am glad to note that the overall quality of services and facilities at the hotel measured up to your expectation appreciate the caring and personalized service offered to you by my team of dedicated staff. Your...

New Delhi, India
Reviewed 3 weeks ago

Seamless exploration, the hotel is located around, atop, over a hill in Madurai. It sets it apart from other hotels in Madurai and as always Taj has never failed to impress me. The food was good but buffet needs to be new and done away with the old and same menu. The service is nice and the room views are...

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Helpful?
Thank Sambhav K
Prakash_Nair1, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Pasumalai Madurai! Thank you very much for your kind comments on the hotel. I am glad to note that the overall quality of services and facilities at the hotel measured up to your expectation. We have also made a note on opportunities for improvement. Let me assure you that we will certainly work...

Delhi, India
Reviewed 3 weeks ago

The hotel was nice. Though the staff was very courteous, the service was average. Not expected from a TAJ hotel. The response was pretty slow at the best of times. The location made up for the lack of good service and so did the ambience.

Review collected in partnership with this hotel
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Helpful?
Thank ravin980
Prakash_Nair1, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Pasumalai Madurai! I am so pleased to hear that you cherish your experience with us and appreciate the caring and personalized service offered to you by my team of dedicated staff. Your kind words of appreciation are a generous source of motivation and encouragement for us to continue offering superior value and consistent...

madurai, India
Reviewed 3 weeks ago

A resort with history and good ambience. The rooms are spread across with feel more of a resort. A peaceful ambience and great nature walk. The rooms are well maintained. The food is good although the spread should be more with choices as the regional flavour dominates the food options. The staff is quite cooperative and hospitable.

Review collected in partnership with this hotel
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Helpful?
Thank 613amanp
Prakash_Nair1, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Pasumalai Madurai! I am so pleased to hear that you cherish your experience with us and appreciate the caring and personalized service offered to you by my team of dedicated staff. Your kind words of appreciation are a generous source of motivation and encouragement for us to continue offering superior value and consistent...

Denver, Colorado
Reviewed 4 weeks ago

Wow, this hotel sits on the top of a hill overlooking the city. It has a lot of Colonial charm on the outside, but the rooms are in major need of renovation. There are a lot of steps to get to the majority of the rooms. Best part is there are peacocks everywhere. The hotel has free WiFi, a mini-fridge,...

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Helpful?
Thank Judi L
Prakash_Nair1, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Pasumalai Madurai! Thank you very much for your kind comments on the hotel. I am glad to note that the overall quality of services and facilities at the hotel measured up to your expectation. We have also made a note on opportunities for improvement. Let me assure you that we will certainly work...

Pondicherry, India
Reviewed 4 weeks ago

I would like to give a rating of 10 to the Gateway hotel. The stay was taken care well by the staff and the service was extremely good. My family had a pleasant stay. Especially I would like to thank Mr.Prabhu, the front desk staff for his courteous support right from the time of booking the room till check out.

Review collected in partnership with this hotel
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Helpful?
Thank ssQ2545JC
Prakash_Nair1, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Pasumalai Madurai! We are delighted to receive the review of your wonderful stay with us. It is indeed a team effort with an unwavering goal towards guest satisfaction, which constantly motivates us to be on our toes. I am happy to note that the services rendered by Mr. Prabhu and my team were...

Adelaide, Australia
Reviewed 4 weeks ago

This hotel was a welcome change from the busy city hotels set high on a hill away from the madding crowd. Fantastic views and loved the peacocks free roaming on the property. The setting was peaceful and elegant and the grounds especially the pool location was very welcoming. Great staff and food. Hot oil massage at spa was good value...

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Helpful?
Thank aussieTRAVELLER061
Prakash_Nair1, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Pasumalai Madurai! I am so pleased to hear that you cherish your experience with us and appreciate the caring and personalized service offered to you by my team of dedicated staff. Your kind words of appreciation are a generous source of motivation and encouragement for us to continue offering superior value and consistent...

Manchester, United Kingdom
Reviewed 4 weeks ago

A stay here is to be enjoyed, but you must remember some things. This is not a new property. Like any grand old lady it is impolite to look to closely at the wrinkles. If you expect pristine, don't book a heritage property. Also, as a hilltop location with portions of the property only accessible on steep slopes or many...

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Helpful?
Thank ScareySue
Prakash_Nair1, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Pasumalai Madurai! I would like to thank you for being a valued patron and write to you in reference to your feedback regarding your stay at The Gateway Hotel, Pasumalai, Madurai. It is the feedback from our esteemed and valued guests which gives us an opportunity to further enhance and refine our processes...

London
Reviewed 4 weeks ago via mobile

We stayed 2 nights there. Location is very nice, on a hill outside town, room was fine, but we found the restaurant surprisingly expensive, even just 2 coffees cost 400 rupees or 6$! Dinner was also expensive for the buffet. Wifi was ok though, and peacocks in the garden...

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Helpful?
Thank globetrotter66
Prakash_Nair1, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Pasumalai Madurai! Thank you very much for your kind comments on the hotel. I am glad to note that the overall quality of services and facilities at the hotel measured up to your expectation. We have also made a note on opportunities for improvement. Let me assure you that we will certainly work...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The hundred year-old celebrated colonial property is perched atop the Pasumalai hill, amidst 63 acres of landscaped gardens, colonial buildings and natural bliss. The hotel offers a panoramic view of the famous MeenakshiTemple, Madurai City and the Kodai hills. It is a 15-minute drive from the famous Meenakshi temple and City center. Accessible by road, air (Madurai Airport – 15 km) and train (Madurai Jn - 5 km). ... more   less 

Additional Information about The Gateway Hotel Pasumalai Madurai

Address: No 40 T P K Road | Pasumalai Hill, Madurai 625004, India
Region: India > Tamil Nadu > Madurai District > Madurai
Price Range: $119 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Gateway Hotel Pasumalai Madurai 4*
Number of rooms: 63
Reservation Options:
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Hotel Style:
#1 Spa Hotel in Madurai
#1 Family Hotel in Madurai
#1 Business Hotel in Madurai
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Questions & Answers

Here's what travellers have asked, with answers from The Gateway Hotel Pasumalai Madurai staff and other travellers.
3 questions
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Questions? Get answers from The Gateway Hotel Pasumalai Madurai staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“City View King size - for a Family”
JFK-1966, 21 May 2017 | Read review
“best views”
, 18 May 2017 | Read review
“All 63 rooms have their own unique charm”
sambhavk2014, 3 May 2017 | Read review
“Room ee has a nice porch”
936judil, 25 Apr 2017 | Read review
“If you are challenged by stairs then maybe think about this hotel but no drama for this 60 year old couple”
aussieTRAVELLER061, 23 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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