Kluney Manor
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About
Everyone needs a place to lay their weary head. For travellers visiting Ooty (Udhagamandalam), Kluney Manor is an excellent choice for rest and rejuvenation. Well-known for its family-friendly environment and proximity to great restaurants and attractions, Kluney Manor makes it easy to enjoy the best of Ooty (Udhagamandalam).
Kluney Manor Hotel offers guests an array of room amenities including a flat screen TV, a desk, and blackout curtains, and getting online is possible, as public wifi is available.
The hotel offers 24 hour front desk, room service, and baggage storage, to make your visit even more pleasant. The property also features a restaurant. Guests arriving by vehicle have access to free parking.
Close to some of Ooty (Udhagamandalam)'s most popular landmarks, such as CSI St Thomas Church (0.7 km) and Western Catchment (0.7 km), Kluney Manor Hotel is a great destination for tourists.
When you’re feeling hungry, be sure to check out Earl's Secret, Hyderabad Biryani House, and Ascot Multi Cuisine Restaurant at Ooty, which are some Chinese restaurants that are popular with locals and out-of-towners alike.
Plus, during your trip, don't forget to check out a , such as Second World War Memorial Pillar.
Whether you’re travelling for business, pleasure or both, Kluney Manor is sure to make your visit to Ooty (Udhagamandalam) one worth remembering.
Location
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A glass of milk ordered for a three year old kids was served almost after an hour and half. Finally when we requested to please help us since the kid was getting so tired, the answer was they didn't have a free stove. With the whole restaurant crowded and soo many room occupied, we could just see two men serving the whole ppl.
Rooms provided did not have a working kettle. No complimentary tea , coffee sachets not even a bottle of drinking water.
Complimentary breakfast was with idli, Vada and bread, omelette...
However, if your purpose of stay here happens to be taking good photographs, you would be getting an excellent ambience.
Would advice to avoid as with the same budget,much better options are available.
At first they said the rooms were not booked and then they said only two rooms were booked - complete confusion among the staff despite having a proper booking.
Finally they agreed we had booked 3 rooms and the confusion was because they had taken over booking.
We got the rooms after waiting for one hour Room sizes pathetically small and in total contrary to what was promised.
We had to walk up and down and in spite of all that we did not get any support.
I am a native of Ooty and this is my 5th visit to Kluny. Since one room was very bad we asked for a room change and they said it is not possible after confrontation with the staff we decided to move out and the front office staff Bala agreed to refund the booking amount. We where made to wait 45 minutes and they Bala says he will transfer the amount the next day. We are still waiting for the refund and when I call them they are giving lame excuses. This place is was good I repeat it was good but now with new staffs and don’t care attitude manager (Jessi) this place will be closed soon .
I hope the management takes notice of this and at least get a feedback from customers like us . (My phone number is available withe Bala).
Friends avoid this place and if you have done any booking please confirm with them before going and ask for the allocated room number.
Being born and lived in Ooty for 25 years of my life i feel ashamed that we have a place like Kluney manor managed by such pathetic staff. hope the management will take notice of the same and do something to improve the quality of the staff.
the staff of the hotel if you are seeing this i am yet to get any update on my refund which you promised by on 18th . .
The hotel management seeet talks you and never delivers on its promise. So any group event organisers please take double precaution before you book the hotel. The quality of vegetarian food was below par.
While we received outstanding service from the entire staff, some special mentions of Prem, Ram , Jenny and Mushtak (the Chef )
The room was horrible. Sofa and bed was unclean. Curtains, bedsheets were tore.
They also used to keep all trash (mainly food) outside room and in restaurants lying there overnight.
They did not even have right arrangements for drivers.
Overall bad experience for stay but good food :)
"Value for money property. Do not go by the negative reviews, try it out & You will not be disappointed. "Read full review
"Please ensure you confirm your booking directly withe the Hotel staff better avoid this hotel."Read full review
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