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가격대비 만족스럽다는 결론이지만, 몇 가지 아쉬운점이 있었습니다.
호텔이 워낙 넓다보니 로비나 라운지는 관리가 잘 되어있지만 객실이나 건물외관 등 다소 오래된 느낌입니다. 객식스타일은 올드하고 특5성급으로는 다소 부족한 관리수준입니다
욕실도 좁고 (무갈챔버 숙박) 침대도 옛날스타일입니다. 불편하지는 않았지만 럭셔리한 느낌은 그다지 없었습니다.
직원들 서비스 수준은 고급호텔 특유의 수준으로...More
We were on the tour Golden Triangle and had to choose three hotels one New Delhi, one here at Agra and the last at Jaipur so decided on all IT. Hotels, we were advised that these were the luxury hotels of India and they weren’t...More
20 Thank Jules5520
Response from ITCMUGHAL, Manager at ITC Mughal, AgraResponded October 27, 2017
I would like to take this opportunity to thank-you for sharing your experience at ITC Mughal – A Luxury Collection Hotel.
We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours...More
We decided to spend the last weekend in Agra and ITC Mughal was the obvious choice as suggested by alot of people. Conviently located in the heart of the city. As you enter the Hotel, it takes you back to the magnificent Mughal era. The...More
Interiors of this hotel are nice. Location wise it is okay. However, food and service need a lot of improvement. Our minibar had a coke can that was dirty. We ordered food from in-room dining and it was cold. Also, the papad wasn't crisp, noodles...More
Booked this hotel as we wanted to visit the Taj Mahal. It was perfect as it was so close, we could actually see it from the hotel. This hotel prepares us for the Taj Mahal so well as it is beautiful in every aspect. All...More
Response from cosmicnomad | Reviewed this property |
Hello Anita, We did not do any particular activity at the Hotel. However, the property is beautiful and quite large and secluded . . there is a lot of space for walking / jogging, for choosing different spots to just hang... More
Hello Anita, We did not do any particular activity at the Hotel. However, the property is beautiful and quite large and secluded . . there is a lot of space for walking / jogging, for choosing different spots to just hang out, I think a badminton court. . . . I am sure they will have stuff at the property but we didn't really ask