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ITC Mughal, Agra

5.5 km from Agra centre
  • Free Wifi
  • Free Parking
  • Pool
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Taj Ganj, Agra 282001, India
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3,617 Reviews from our TripAdvisor Community

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Showing 3,243: English reviews
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Reviewed yesterday NEWvia mobile

We went to Agra on honeymoon trip.. we saw a lot of cities on our tour.. we spent 2 or three nights in other cities. But never  received amazing services same as like this hotel. This hotel has amaizing staff, neet nd clean, comfortable rooms. Yummy foods. Hotel was seems a huge palace. Thanks

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Helpful?
Thank Varinder S
Romford, United Kingdom
Reviewed 2 days ago NEW

Only stayed the one night here, the room allocated was very tiered and in need of a refurb. The service in the bar was unbelievably slow with muddled orders and a staff that did not seem to care. The prices here were also much more expensive than in the other places we stayed, the food quality in the restaurants was...

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Thank Alan S
Reviewed 3 days ago NEWvia mobile

This is my repeat visits to the hotel. The service standards and levels had dropped. Rooms are retired and leak maintenance. The breakfast service was not as supposed to be. We were "forced" seated in an area which is below the regular luxury collection standard of a Starwood property. Staff are busy and leak listening ability. Some do not even...

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Thank Billy L
Santa Fe, New Mexico
Reviewed 3 days ago NEWvia mobile

We arrived after a dusty 14 hour journey from a rural area. We were greeted warmly by an attentive staff in a beautifully maintained hotel. The room was quiet, spacious, spotless and very comfortable. The hotel is everything a weary traveler could want

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Thank Macrosantafe
Melbourne, Australia
Reviewed 3 days ago NEW

This was one of my favourite hotels in India not only because of the service, but the feel of the hotel from arrival to departure. We were so glad to stay here for 2 x nights. Our friends did tell us that it was not necessary as it does only take 1 x day to view the Taj Mahal, but...

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1Thank Fauzia
Wales UK
Reviewed 4 days ago NEW

Staying just one night in order to visit Taj Mahal and Agra Fort. Check in was very swift indeed! Even so we were seated in the large lobby which was very well decorated with plenty of comfortable seating for guests. We were taken to our room by a porter who insisted on taking care of the luggage. The room/suite was...

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1Thank Commz
Sydney, Australia
Reviewed 4 days ago NEW

An experience of living like a Moghul. Good service. The staff were courteous and helpful. Service in the coffee shop area could be improved. Would highly recommend it for that special occasion. Live like a Moghul

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Thank Marieeliz06
Jaipur, India
Reviewed 4 days ago NEWvia mobile

Outstanding food and service. Deserts were spectacular and enjoyed the Indian section a lot. Special thanks to Mr Sashank Bhargava and chef Harpreet Singh for the special attention given in making our evening memorable 🙂😇

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Thank tej77
Shaftesbury, United Kingdom
Reviewed 4 days ago NEWvia mobile

The ITC Mughal is a large, marble tiled, air conditioned, rather faceless, corporate hotel designed for the American and European tourist visiting the Taj Mahal who want to have a 'safe' Indian experience. It does it's job perfectly with its big shiny American style bedrooms and bathrooms but is completely bland in the process. You get bussed in, you eat...

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Thank andrew h
Cambridge, United Kingdom
Reviewed 5 days ago NEW

Such a shame, beautiful grounds but can you sit in them? No. No outside seating except Taj view observatory. No place to sit or have coffee or any outside activity except in the pool area. So if you like to lie in the sun with no drink service it's fine. Very disappointing, felt like a goldfish trapped in a bowl.

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Thank camlass_10

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about ITC Mughal, Agra

Address: Taj Ganj, Agra 282001, India
Region: India > Uttar Pradesh > Agra
Price Range: $94 - $485 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — ITC Mughal, Agra 5*
Number of rooms: 233
Reservation Options:
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Also Known As:
Itc Mughal, Agra Hotel Agra
Itc Mughal Hotel Agra
Sheraton Agra
Agra Itc Mughal Hotel
Hotel Style:
#4 Family Hotel in Agra
#4 Business Hotel in Agra
#6 Romantic Hotel in Agra
#10 Luxury Hotel in Agra
#11 Spa Hotel in Agra
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Questions & Answers

Here's what travellers have asked, with answers from ITC Mughal, Agra staff and other travellers.
23 questions
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Questions? Get answers from ITC Mughal, Agra staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stretch to a suite if you can!!”
  • Dining room
  • Lovely bed!!
  • Beverage Station
 of 5 bubbles Commz, 24 Feb 2017 | Read review
“Don't go there”
 of 5 bubbles camlass_10, 23 Feb 2017 | Read review
“We stayed in basic room and it was good”
 of 5 bubbles DasNeha, 16 Feb 2017 | Read review
“Rooms with pool view”
 of 5 bubbles mohammadnaseemk, 15 Feb 2017 | Read review
“mughal suites the best”
 of 5 bubbles reena1206, 13 Feb 2017 | Read review
5 of 5