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ITC Mughal, Agra

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ITC Mughal, Agra
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3,741 Reviews from our TripAdvisor Community

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Showing 3,349: English reviews
north wales
Reviewed 14 January 2016

We stayed for just 1 night, nice hotel and staff were very helpful. convenient location only a short drive to the Taj Mahal. Buffet Breakfast was very nice. We had a nice room it was nice and clean with good air conditioning

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Helpful?
Thank ngaio23
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our...

Bucks
Reviewed 14 January 2016

A very modern design hotel, although built some years ago. Beautiful grounds, pools and swimming pool, with places to walk and to sit. The food was varied and excellent, with plenty of dining options. The hotel is very clean and well maintained. Outside is a different matter - the streets are impossible to walk in, the traffic is manic and...

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Helpful?
Thank ChilternsBucks
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our...

mumbai
Reviewed 13 January 2016 via mobile

One of the beautiful property with quite efficient staff. Excellent Indian Restaurant and one of the best Indian breads I have ever had in my life. Room sizes are quite decent but when it comes to decor , they need an urgent renovation . Infact the first room we were given was horrible with black patches on mirror n was...

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Thank traveller-Mumbai-26
Fort Lauderdale, Florida
Reviewed 13 January 2016

Beautiful property. Belong to the Luxury Collection of SPG, which are my favorites. This one lacked some. Room I got was old. My status didn't get notice. No room upgrade nor breakfast. Didn't care for this property at all.

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Thank VenezolanoFLL
Fort Worth, Texas
Reviewed 13 January 2016 via mobile

Rooms were clean and very spacious. What you would expect from this level of hotel. They had several onsite restaurants. But we ended up eating at buffet for most meals. They were very accommodating for mother in law with dietary restrictions. All the staff was very nice.

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Thank Texas_USA_traveler
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our...

Charlottesville, VA
Reviewed 13 January 2016 via mobile

Nice hotel, a little worse for wear, but a very good staff. Greeted with a flower necklace and Hindu bindi painted on the forehead. The property is quite nice, with a good breakfast buffet. Some of the rooms are quite small, and some large and exotic. Convenient location only a short drive to the Taj Mahal.

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Thank Oceantics
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our...

Gurugram (Gurgaon), India
Reviewed 13 January 2016

I stayed in this hotel after 25 years! Yes, I used to come here as a child with my parents. And that's why I insisted that I should come back with my son (who is barely 10 months old), even if only for a day... this was on 25th December - Christmas day. The hotel staff and service is decent....

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Thank rohitash81
Gurugram (Gurgaon), India
Reviewed 12 January 2016

We reached the hotel, on 30 Deember, around noon. Rooms (3) booked by us were not yet ready (their check in time, we knew, is 2 pm and we were just taking a chance) but we were made very comfortable; received personally by the front office manager and his colleagues, offered complimentary tea / coffee, our luggage was taken care...

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Helpful?
Thank krishankalra2016
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our...

Kuwait City, Kuwait
Reviewed 11 January 2016 via mobile

I give it a very good rate, perfect view, amazing staff, friendly people around .. The only thing was that, i thought it was a bit modern from the pictures above,.. It's a typical indian "high class" hotel.. The word "cosy" would suit this hotel 👌🏼.. I'm glad that i'm staying for one night, and getting back to delhi. 💙

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Thank Falrayyis
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our...

Gurugram (Gurgaon), India
Reviewed 9 January 2016

I had stayed at the hotel along with my family in Nov 2015. The hotel seems fully booked and hence there is was too much rush. Checkin took quite some time. Since Agra is a tourist place and people visit it along with families, the hotel ought to have a nice kids play area and activities for kids. This was...

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Helpful?
Thank saketspeaks
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! At the outset, I would like to take this opportunity to thank-you for taking the time and effort in sharing your valuable feedback regarding your overall experience during your recent stay at ITC Mughal – A Luxury Collection. We have taken cognizance of your concerns regarding your experience at check in...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about ITC Mughal, Agra

Address: Taj Ganj, Agra 282001, India
Region: India > Uttar Pradesh > Agra
Price Range: $88 - $293 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — ITC Mughal, Agra 5*
Number of rooms: 233
Reservation Options:
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Also Known As:
Itc Mughal, Agra Hotel Agra
Itc Mughal Hotel Agra
Sheraton Agra
Agra Itc Mughal Hotel
Hotel Style:
#4 Business Hotel in Agra
#4 Family Hotel in Agra
#6 Romantic Hotel in Agra
#10 Luxury Hotel in Agra
#11 Spa Hotel in Agra
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Questions & Answers

Here's what travellers have asked, with answers from ITC Mughal, Agra staff and other travellers.
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Questions? Get answers from ITC Mughal, Agra staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel seemed very good value. If it is affordable, a suite is worth it.”
UKBigman, 19 Apr 2017 | Read review
“choose another hotel”
LMC_Canada, 17 Apr 2017 | Read review
“Pool view rooms are excellent”
J1333IBjustint, 17 Apr 2017 | Read review
“The entire hotel is pretty much on the same level and all rooms have some advantage or the other”
Kalpnesh, 11 Apr 2017 | Read review
“ground floor room with pool view”
nametarun, 31 Mar 2017 | Read review
5 of 5