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ITC Mughal, Agra

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ITC Mughal, Agra
ITC Mughal, Agra
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3,613 Reviews from our TripAdvisor Community

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Showing 3,239: English reviews
New Delhi, India
Reviewed 7 November 2015

The hotel is no doubt a state of art. It is located very close to TajMahal. The service staff responded well too. The rooms were up to the mark and many thanks to Karanveer for making our stay more comfortable n gud.

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Thank sud1312
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing to stay at ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of...

Kenilworth, United Kingdom
Reviewed 6 November 2015

The splendid lobby promises much, but the downstairs rooms are a disappointment and in need of refurbishment, particularly the bathroom which was shabby, with a broken toilet seat and very mouldy grouting. . Also you can hear every footstep from the room above. At 9am the breakfast buffet was dried up, and though there was a machine where you could...

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Thank Snip900
Utrecht
Reviewed 6 November 2015 via mobile

When we entered the hotel we were impressed. A stylish and beautiful entrance, lobby, lounge and bar. When we walked to our room we find out that the luxury stopped at the corridor to the rooms. Nevertheless the rooms are comfortable and standard. Access to the internet has to be paid. Ten euro's a day. Quit expensive. There is a...

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3Thank AstikaUtrecht
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing to stay at ITC Mughal – A Luxury Collection Hotel. We have taken cognizance of your comments regarding your experience with the upkeep & maintenance of rooms and quality of service and without meaning to offer any excuses sincerely apologize...

Cuttack, India
Reviewed 5 November 2015 via mobile

The one of the finest property in Agra situated near to Taj Mahal. The interior is very good. The staff is very nice. Service is very good. Rooms are very nice. Must stay and enjoy the property. Special thanks to karanveer you made my stay memorable. Hope to see you soon.. will b back soon..

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1Thank san1991
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing to stay at ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of...

Aberdeen, United Kingdom
Reviewed 4 November 2015

Located in sufficient grounds to make it a quiet location, with spacious and airy public areas. Rooms very comfortable, nice quiet air-con. The rooms and facilities are spread over quite an area and on several levels, which means lots of stairs - but there were no lifts. As the multi-cultural restaurant and breakfast buffet area were located down a large...

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Helpful?
Thank Peter M
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing to stay at ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of...

Reviewed 3 November 2015

Stayed already for 3 occasions, for periods of 1 to 2 weeks, eating regularly dinner at the hotel. I liked very much the buffet, in particular the Indian food. Very friendly staff, among which I would like to emphasize the names of Mrs Kalpana, Mr T. Pillai and Mr. Rajendra. Good location to see the Taj Mahal and the Agra...

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Helpful?
Thank Antonio R
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing to stay at ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of...

Melbourne, Australia
Reviewed 3 November 2015

Great room, great service, beautiful hotel. Really luxurious got upgraded to a suite due to membership of rewards scheme. Food really good, breakfast, very good selection for all tastes. Staff really nice and very obligingly made us feel valued as guests.

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Thank Theresa S
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing to stay at ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of...

Gwalior, India
Reviewed 2 November 2015 via mobile

This was our 1st visit to the hotel. The hotel is GRAND and very beautiful. The cynosure is the chandelier, It's huge! The check in was smooth and the staff was very helpful, always smiling and greeting guests, especially Ms. Juhi at the front desk is very kind and had made our stay very comfortable. She had gone out of...

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Helpful?
Thank PandeyRicha
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing to stay at ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of...

Atlanta
Reviewed 31 October 2015

very disappointed in the hotel conditions and the staff - the rooms are average decor, leaning towards NEEDING a re-do. the staff in the front desk are not at all accommodating and even though I am a SPG member with status, because I booked through an operator, I could not get my benefits ( had to pay for wifi). the...

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3Thank arstenor
New Haven, Connecticut
Reviewed 30 October 2015 via mobile

Stayed here for just one night and wished we had more time to enjoy the hotel. Very impressive lobby. The room was very nice and open with high ceilings and great touches. The pool and the garden area was rather beautiful. Good buffet but the staff needs a little more guidance. Very Very busy place but you do not feel...

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Helpful?
Thank vanitact
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing to stay at ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about ITC Mughal, Agra

Address: Taj Ganj, Agra 282001, India
Region: India > Uttar Pradesh > Agra
Price Range: $95 - $501 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — ITC Mughal, Agra 5*
Number of rooms: 233
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Also Known As:
Itc Mughal, Agra Hotel Agra
Itc Mughal Hotel Agra
Sheraton Agra
Agra Itc Mughal Hotel
Hotel Style:
#4 Business Hotel in Agra
#4 Family Hotel in Agra
#6 Romantic Hotel in Agra
#10 Luxury Hotel in Agra
#11 Spa Hotel in Agra
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Questions & Answers

Here's what travellers have asked, with answers from ITC Mughal, Agra staff and other travellers.
23 questions
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Questions? Get answers from ITC Mughal, Agra staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stretch to a suite if you can!!”
  • Dining room
  • Lovely bed!!
  • Beverage Station
 of 5 bubbles Commz, 24 Feb 2017 | Read review
“Don't go there”
 of 5 bubbles camlass_10, 23 Feb 2017 | Read review
“We stayed in basic room and it was good”
 of 5 bubbles DasNeha, 16 Feb 2017 | Read review
“Rooms with pool view”
 of 5 bubbles mohammadnaseemk, 15 Feb 2017 | Read review
“mughal suites the best”
 of 5 bubbles reena1206, 13 Feb 2017 | Read review
5 of 5