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ITC Mughal, Agra

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ITC Mughal, Agra
ITC Mughal, Agra
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3,604 Reviews from our TripAdvisor Community

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Showing 3,231: English reviews
Toronto, Canada
Reviewed 21 October 2015

This hotel didn't have a glamorous exterior, but the interior made up for it. Great service and food. The gardens were beautiful. Did not like the fact that we had to pay for wifi, that should have been included. Overall, good stay.

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Helpful?
Thank Tina A
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for sharing your experience at ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of...

Washington DC, District of Columbia
Reviewed 21 October 2015

I chose this hotel because it was of high quality (in theory), and had good reviews on trip advisor. Not a good experience thus far though, and it's been 5 hours. I booked via Expedia and pre paid. I don't think I should be penalized for that. The hotel made the decision to allow Expedia to book, but honestly i...

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Helpful?
Thank McDanielism_DC
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! At the outset, I would like to take this opportunity to thank-you for taking the time and effort in sharing your valuable feedback regarding your overall experience during your recent stay at ITC Mughal – A Luxury Collection. We have taken cognizance of your concerns with regard to the sequence of...

Reviewed 19 October 2015 via mobile

The lobby and bar area of this hotel are extremely nice, and the room is also very good. However, you have to pay for wifi - I found this astounding at an ITC and in this day and age ! Even the most basic hotels offer free wifi. I was also asked to pay for the swimming pool as I...

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Helpful?
Thank Oliver P
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! At the outset, I would like to take this opportunity to thank-you for taking the time and effort in sharing your valuable feedback regarding your overall experience during your recent stay at ITC Mughal – A Luxury Collection. We have taken cognizance of your concerns and sincerely apologize for any dissonance...

Boulder, Colorado
Reviewed 19 October 2015

I was leading a group of women on a trip across India, and checked into this hotel with high expectations. It's a beautiful place. Unfortunately, even though I had made my reservations eight months earlier, and asked for rooms with twin beds, the hotel had messed up my reservations and given all of my guests rooms with a shared king...

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1Thank John S
Enniskerry, Ireland
Reviewed 19 October 2015

We travelled to Agra from New Delhi to go visit the Taj Mahal, the hotel is gorgeous with an amazing spa and gardens, beautiful outdoor pool and a high up terrace where you can see the Taj Mahal. We had drinks in the lovely bar (water is filtered so ice is safe in your drink). They have a choice of...

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Helpful?
Thank lesleymcateer
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing to stay at ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of...

Auckland Region, New Zealand
Reviewed 18 October 2015

Upon arrival, our room had been upgraded to one of the suites. This hotel was simply amazing - the rooms were majestic, the facilities were more than adequate, the hotel food was BRILLIANT and the staff were so incredibly kind and hospitable. I wish we could have spent longer at the ITC Mughal!

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Helpful?
Thank JazzieMonrouxe
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for sharing your experience at ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of...

Christchurch, New Zealand
Reviewed 17 October 2015

This property exceeded our expectations. First of all, it's a welcome retreat from the pretty grotty streets that surround it and much of Agra. You go through security and are suddenly in this oasis of calm and cleanliness, a world away from much of the rest of the city. We stayed for just one night, while travelling independently around India....

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Helpful?
Thank simoncobb
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing to stay at ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of...

New York City, New York
Reviewed 17 October 2015

Just spent two nights at the ITC Mughal over a weekend for a two week business trip. In looking at hotels in Agra I wanted to stay at the Oberoi Amarvilas but it was 4x as expensive as the ITC Mughal. The ITC Mughal was more than sufficient. If money is of no issues I would probably stay at the...

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Helpful?
Thank KPMGTraveller
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for sharing your experience at ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of...

New Delhi, India
Reviewed 17 October 2015 via mobile

Stayed at this Royal property with family and had a great time. Right from our stay to fun around the pool area & the sumptuous dinner, we had a great time and definitely family wants to go back to the property. ITC properties are known for customer delight and this experience was no difference.

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Helpful?
Thank rjsh123
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for sharing your experience at ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of...

Mumbai (Bombay), India
Reviewed 17 October 2015

One of the best luxury hotel in Agra ... room & food quality is amazing .... Hospitality at it best in hotel industry ... Front office staff is very supporting .Breakfast buffet spread is quite good as compare to other hotel.

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Helpful?
Thank anuragsingh218
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for sharing your experience at ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about ITC Mughal, Agra

Address: Taj Ganj, Agra 282001, India
Region: India > Uttar Pradesh > Agra
Price Range: $94 - $504 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — ITC Mughal, Agra 5*
Number of rooms: 233
Reservation Options:
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Also Known As:
Itc Mughal, Agra Hotel Agra
Itc Mughal Hotel Agra
Sheraton Agra
Agra Itc Mughal Hotel
Hotel Style:
#4 Family Hotel in Agra
#4 Business Hotel in Agra
#6 Romantic Hotel in Agra
#10 Luxury Hotel in Agra
#11 Spa Hotel in Agra
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Questions & Answers

Here's what travellers have asked, with answers from ITC Mughal, Agra staff and other travellers.
23 questions
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Questions? Get answers from ITC Mughal, Agra staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in basic room and it was good”
 of 5 bubbles DasNeha, 16 Feb 2017 | Read review
“Rooms with pool view”
 of 5 bubbles mohammadnaseemk, 15 Feb 2017 | Read review
“mughal suites the best”
 of 5 bubbles reena1206, 13 Feb 2017 | Read review
“Roof top views of the Taj.”
 of 5 bubbles 60andrewgb, 4 Feb 2017 | Read review
“Any room should be good..Ask for the garden view room”
 of 5 bubbles 449shreenivask, 2 Feb 2017 | Read review
5 of 5